Rod’s Automotive

Ever go to pick up your car from the mechanic and decide that you want to pay them more? No?
Then you’ve never been To Rod’s.
Called ‘em up for a quote on installing a strut assembly I purchased online for the front-​end of my ’05 Dakota V8 2WD. Quote was $ 160.00! That’s ‘I’m on a Raman Noodle diet’ cheap!
Came back 2 days later to get the truck (Thanksgiving having have happened in the interim) and he had filled my (empty) power steering reservoir, cleaned up my battery and FIXED MY DRIVER’S SIDE FRONT WINDOW (the window motor is toast so the glass fell into the door; but he made it so it was at least closed)!
So I paid $ 170. It’s the holidays man and these are good people. I shoulda paid more now that I think of it…

Rods mechanic is always fair and the office girl very knowledgeable and nice. Prices are good easy location. AC recharged for $ 115. A lot cheaper that quotes attained nearby. Used a smog coupon and Rods made it easy passed with flying colors.

Our family takes our cars to Rod’s and we have had EXCELLENT service every time! Great service and staff

I would have given them a five star rating except the smog technician used my trunk lid as a desk when looking up information on my car. They were very courteous and they honor the coupon price and did not try to upsell anything. Their prices are fair and will probably use them again.

Wonderful service. I needed a smog check on my SUV. I called them up and was told it would be 35 for the entire smog check including the certificate. That’s a very good price for a big SUV. I drove over and got right in with no wait. I spoke with the owner for the 15 – 20 minutes or so I was waiting. He is a very nice down-​to-​earth family man and was very sweet and we talked about a myriad of subjects including the sad lack of decent people in the world. My truck passed, the mechanic let me know about a possible coolant leak and told me to keep an eye on that. I was so impressed with how I was treated there. As a woman I have gone to shops with men that act like pigs and assume I know nothing about cars and try to price gouge me. To the person telling people to go to Rose automotive across the street: I suggest you don’t. They destroyed my fuel tank and gave me some other cars fuel cap when I got my truck back from being serviced there AND they destroyed my heater as well while they were playing around in there. So no, don’t go there.

I took my car and my husbands truck to Rod’s Auto. They treated me courteously, the jobs were done in a timely manner, and the price was right. We will be back, and I definitely recommend it.

I had my oil changed here. Decently priced, except that a few months later I started leaking oil. My friend took a look at the car, and they had left the screw partially open. It really could have caused major damage to my engine if I hadn’t caught it on time.
This worried me because my girlfriend also got her clutch changed here. This was about 1 year ago. And now her car broke down, and her new mechanic says there is some kind of leak in the clutch. Awesome.
Please do not take your car here.

First off let me just tell you that i have had 2 engines installed here and they are doing fine other than one of them has a radiator leak that i will not take back there to have fixed and ill explain why. The guy who owns the shop was a friend of a friend, so needless to say i granted my trust to him as being our good/​fair mechanic. Little did i know. Several months back I took my vehicle down to him to just have the tires rotated and balanced. While this is being done i receive a phone call from him saying that my tires really just need to be replaced. Being the trust worthy person i am I take his word for it and give him permission to find me some new tires. He then calls me back and tells me he found me a really good deal on some new tires for X amount of money. I just say ok thanks because i trust the guy. However i tell my wife about this and she asked why they were so expensive and that i should shop around. Well at first i was reluctant to do so because of my trust in him but i did shop around and the very first place i called quoted me just shy of $ 100 less than he had quoted me. His quote was also a tax free quote because i was paying cash. The quote i got from discount tires was with tax and not including a 10% discount i had as well. Now, i have already paid him for the work to be completed. I get a phone call from his front desk lady that the car is ready for pickup, though after hours and she is the only person there when i arrive to pick it up. The next morning i get a phone call from him saying that the tires were never balanced. His clerk was not informed and I have to find, my time, wear and tear, and gas to drive 20 minutes one way to him to drop it off again. In doing so once i arrived there to drop it off again i actually asked him why it cost so much more and if i could just get an understanding to the break down in the cost. He doesn’t have an explanation for it and starts being slightly defensive and acting kind of weird actually. I assure him that the job is already paid for and that i was only curious. At this point it was around noon and all that needed to be done was for the tires to be balanced. So I leave the car there and I get a phone call the next morn around 1000 for pick up. I show up to learn that he assumed from my questioning the price, that i meant to put the old tires back on and give me a refund. No where in our previous conversation did i even come close to mentioning anything that even sounded of the sort, in fact, i made it a point for him to understand I wasn’t mad and that I have already paid for the work. I mean he did install 2 engines for me and they are good except for the radiator leak. I am quite upset with him for this and ask him how as a business owner he could just make these random assumptions without asking me directly. He said «I just thought that is what you wanted». He then ask if i wanted a refund, i said what choice do i have. I ask him to compensate me for my multiple trips for gas on 2 vehicles in which he declined. He even asked if i wanted the new tires back on as if I am going to wait for this to happen, again! WTF came to mind more than once. So, not only did i have to take my car home for the 2^nd time, this time with the old tires, but he didn’t even balance them. If it weren’t for my wife i would have taken him to small claims court just for the inconvenience and time he cost/​lost me, just to return the favor. I DO NOT RECOMMEND THIS BUSINESS FOR ANYTHING!!!

Had to get my car smogged. Called and made appointment for as soon as possible, and they got me in within a half hour. I had a coupon for them and they didnt try to add on anything else. My car was done in 20 minutes, and they called me very promptly. Could not have gone more smoothly!

this place is a joke. Took it for a tuneup, sure, the price was right, 99 bucks. But 5 months later, had to get it tuned up again because a spark plug was bad. Going to take it elsewhere. Plus, when i asked for my receipt, they couldn’t find it. I called EVERY day for 2 weeks, never found it. this place is a rip off

I found a great coupon for Rod’s for a $ 27 smog check. This was half the price of the Jeep dealership. I told the mechanic that I had just came from the Jeep dealership and they checked everything out and it was perfect. I just didn’t want to pay their inflated fee for a smog check so I took it here.
The mechanic took my car, tested it, and declared that because I had just reset the engine that it showed that it didn’t pass. He said I needed to drive 50 — 60 miles for it to be able to pass. He then charged me $ 19 and said that when I came back to retest it I would have to pay again.
After talking to two different shops they alerted me that I was ripped off. I was told that before a smog check is even done they plug it into a computer and it right away says that the car had been reset and needs more mileage on it. The technician should have told me right away of this condition, had me drive my car around, and then come back to get retested.
This is so shady and a horrible way to do business. It is so shady and it’s moves like this that give mechanics a bad name. I emailed the owner so we will see if he responds.
If you want to go to a shop that is honest and ethical go to Rose Automotive which is right down the street on Greenfield.