Timbers Apartments

The management (Cassandra and Glen) are amazing! They are very helpful and very polite. They will answer any questions you have and will work with you the best that they can. If you have any problems they make sure it’s fixed within the week! The place is always taken care of (landscaping/​spraying for bugs) and the new upgrades are great! It’s very kid and pet friendly as well. I tell all the people I work with to live here because of the pools, laundry rooms, convenience, affordability and how well things are kept. I would recommend this to anyone looking for a great place to live! It’s in a great location close to a lot of different things too. I never hear the tram and it stops right down the road from the apartments. It’s an overall wonderful place to live!!!

Cassandra is by far the rudest person I’ve ever had to deal with. She has absolutely no knowledge of customer interaction or how to talk to residents about an issue. Absolutely infuriating that companies choose to hire people like this.

My lease is up in a few months and I can’t wait to get the hell out of here!

I’ve been here for a year now. I really do love it here. The maintenance guys are always hard at work keeping the place looking nice. I love, LOVE the floor plan and this was the only place I could find that was affordable (that allowed dogs), with all of it’s amenities (pool, laundry, etc) and did not charge pet rent for my doggies. The staff is friendly, the residents are friendly, yet stay out of your business. Location is great too, around the corner from the mall, stores, yet the logistics keeps the traffic away. And there’s a park across the street!
I didn’t give a full 5 stars because the inside could use a little updating.

My experience with the Timbers has been a very pleasant one. I’d like to just take a moment to recount my experience to other Unilocalers who might potentially take a look at the apartment! I’ll start by listing the pro’s and con’s of my first week here and will update it accordingly with any major changes that happen!
The Pros:
— Great service from the front desk, Cassandra of note is a pleasure to work with and seems to have genuine concern for her renters. The other people working the desk seem nice as well. Cassandra went out of her way to be helpful.
–The apartment was in pretty good condition, just a couple of issues (Which I’ll elaborate in the cons) however the issues didn’t dampen my enthusiasm for the apartment.
–The pet deposit is very reasonable which is a breath of fresh air, I will be having my two Persians joining me in a couple of months and the process seems very smooth, will update this more when it happens.
–The other apartment goer’s seem to be very nice people, they are all quiet and respectful so far. There is always someone using the grill and there are children playing. This is a nice comfortable complex to be in.
–The maintenance technician was quick and very efficient, he did a great job on the minor repair necessary around the apartment.
–There are TWO ac’s in the apartment! One for the bedroom and one for the livingroom and both work well! I was thrilled.
The Cons:
Note: It’s a little rough giving Cons to the place because my experience has been so pleasant but they do detract from the experience and they do need to be made known.
–The bedroom windows are pretty thin. One night I heard a loud carousing and discussion coming from outside and I thought I left the window open. I got out of bed to close it only to discover it was closed but I could hear their discussion very well (They were in the parking lot and I’m on the second floor) They weren’t from the Timbers, they were from the apartment complex next door so not much could be done. Thankfully they quieted down shortly thereafter. Not a huge issue but worth noting.
–Minor to moderate apartment issues. The apartment was so fresh and clean smelling and well presented, it was just a shame there were a few little things that needed to be tweaked to really give it five stars. It’s doubly a shame because they were all easily fixable. Here are those issues:
No caulking around tub spout: Quick fix, I reported it Sunday and it was taken care of Tuesday morning. All it needed was caulking as it was protruding from the wall slightly.
The number on my front door was falling off: Quick fix, the screw just needed to be drilled back into the door. Just seemed odd, they were obviously careful and diligent in their cleaning but the number falling off was an odd oversight.
The deadbolt wouldn’t latch reliably: This one was a little tricky, upon moving in I couldn’t reliably lock my front door. The maintenance tech that responded said it was due to the door swelling and he removed a small strikeplate revealing a wider strikeplate beneath it on the door frame. With the wider strikeplate I’ve been able to lock my front door much more easily but it was definitely a noticeable problem and it made the first couple days there a bit awkward (I moved in Sunday evening, it was fixed Tuesday morning)
This one was the one that ultimately took off a star because I would struggle for over 5 minutes to try to lock my door. I would have to thread the deadbolt into the strikeplate JUST right for two days and sometimes I’d have to just give up because I just couldn’t get it in there. Which was a little rough with all my stuff just laying exposed inside.
Having said all that, this is a fantastic apartment and I would very highly recommend it. I plan on staying here for a very long time comfortably. The area is fantastic and shows a very pleasant part of El Cajon. I will update this review at my one year mark to let you all know how it’s going!

Not very happy with this place!
We moved in about 6 months ago and it was a complete inconvenience and headache from the start.
We decided to go with an «upgraded» apartment for an additional monthly fee. Complete joke! It took them three months to get me a bathroom door that actually fit in the door way. My bathroom floor way bubbling and already separating from the floor a few days after we moved in. It took three months for that to get fixed. Our dishwasher was not functioning from day one. Thankfully it only took them a week to replace that. Our fridge had to be replaced also. When the maintenance guy replaced it, he ripped my kitchen floor in 3 spots and didn’t even acknowledge it. Our medicine cabinet had no shelves. Took a week to get them. The list goes on…
Our neighbors are the worst!!! They have to be on some kind of drug (s). They never sleep! Constantly have different people coming in and out at all hours of the night and morning. They sort aluminum cans at 3:30am. they bang on the walls all hours if the night and I can hear all their conversations. I definitely don’t feel safe here at all! I complain and management does nothing or at least I can say nothing has changed. They security guard is useless because he is usually outside behind my patio conversing and making just as much noise as my neighbors. I’m so fed up and cannot wait to leave this place. Horrible.

After living here for five years and being very happy, I dislike having to take away a star now. Over the years, there have been ant problems in my apartment but ants seem to be unavoidable and they have been taken care of relatively promptly. I was upset in 2010 when ants were all over my clothes hanging in the closet since that seemed unusual to say the least but after a major spraying by the pest control people, all seemed well for quite some time. Today, though, I was appalled to return home after being gone for a few hours to find my freezer filled with ants. It was thick with ants. Most of them were frozen but there were still many that were alive. This seems like a big problem. I hurried right down to the rental office not only to be told that they can’t get a professional in to spray for a week (how do they spray inside a freezer?) but also, that ant control is only a «convenience» that they offer. Pest control should be considered a necessity offered by any reputable company. Okay, that being said, I am angry right now but management in the past has always been very responsive and friendly. This part of the complex, which is the only part I can address, is quiet and usually well maintained. I’m sure this too shall pass and this problem will be taken care of in due course.

I lived here for a few years during college, and had some pretty bad experiences. I agree with the last post that there are a lot of smokers who live here. For one, the apartment did not have good air flow as there are only a few windows. The window in the bedroom would let in all the noise from the parking lot. The window in the living room would let in all the smoke from the smoking neighbors around me. My car was broken in to at night when I was parked right on the apartment complex parking lot. Also, I lived next door to a couple with domestic violence issues. They would get drunk and fight all night — to the point where the cops would come and break them up. On one occasion, a swarm of huge flies came flying out of the bathtub drain — so disgusting. I left numerous messages on the after hours management line to find out what was going on, and not once did I get a call back! I spent my evening swatting each one of those flies and disinfecting every surface in my place. Another bad experience was when I moved out. I cleaned the apartment for hours and left the apartment cleaner at move out, than it was when I moved in. Despite all my efforts, I was charged a hefty cleaning fee. When I received my deposit check back and noticed that money was missing, I immediately called to ask what I was charged for. The girl on the phone couldn’t come up with anything good, so she said I left the ceiling fan dirty — complete BS. I had cleaned up there! She finally agreed to cut the charge in half. I gave in to that because I just couldn’t wait to be done with this place and these people! Do not think for once that you will move out of this place getting all your deposit back — they will charge you for something!!! The positives? Great proximity to the freeway and to shops and restaurants, and I did like the landscaping. I never did like the pool, I just felt like it wasn’t private enough.

It’s an ok place to live.

Was a nice place ;)

I am in awe of these other reviews!!! It almost seems as though they are being paid because i havent experienced any of this stuff!!! First off this place is not quiet at all kids are out screaming and running around unsupervised constantly, the maintance crew is nice but they are not fast or efficent. I called so many times about my fridge leaking and not keeping my stuff frozen and they came and did who knows what but it leaked forever, when I moved out I left the dish I used to catch the water as a gift to the next tenant! The apartments are not worth what they are charging and they say they have security on watch in the parking lot yet my truck got its converter stolen off of it!!! They are liars and have no concern for their tenants!!! I wish I would have listen to the reviews before I chose this place!!! pls dont do it

Great place to live. They have a 8 foot deep pool. Place is clean and well ran.
Been living here for over 13 years

I have lived at The Timbers 19 years, going on 20… had a child here, went thru a divorce here, married my best friend/​neighbor here, and had 2 more children. There is not a better place around here to raise your kids in. The schools are awesome… Flying Hills Elementary and Grossmont High School. We have made friends for life here that have come and gone, but always come back to visit us! We spend our weekends with our neighbors, swimming, bbq’ing, making memories for our kids. When we have had problems, mgmt is pretty quick to resolve them. Can’t say enough good about The Timbers!

I would love to give the Timbers a negative star. DO NOT MOVE HERE!!! When we first moved in it was great. Then when we actually had a problem with all the partying in the middle of the night the stupid manager Alice (very, very unprofessional) was rude she would not do anything when we asked her to. I paid my rent late one time and I was threatened to be kicked out even though I paid the late fee. On top of your rent you have to pay for gas-​separately from sdg&e, water, trash and sewage. So if you pay for a 1 bed at 870.00 you are actually paying much more because you never receive you bill on time so by the time you do get it it is hundreds of dollars (for trash and sewage omg) We are trying to get out of here as soon as we can we hate this place. Every Time we put something on our porch like a plant or something it either gets stolen or damaged. I Really can’t believe how unprofessional the management is here. The maintenance guys are cool but start there blowers way to early in the parking lot where our bedroom window is. Save yourself time, stress, money and DON’T MOVE HERE!!! YOU WILL REGRET IT!!!

The maintenance guys are kind of awesome. Go hunt them down and play beer pong with them.
The hot tub is bomb!
The location is pretty sweet. Close the 8 and the 125. Ami Sushi, Subway, Thai Time and Serrano’s Super Salsa are all right down the street. The trolley is only a few feet away. The people are all unpretentious, laid back and easy to make friends with. The pool areas are always filled with fun people when the weather is right. Big mix of all types of people
The apartments themselves are nothing special but on the plus side they are really laid back about painting so if white walls drive you as nuts as they do me, grab some paint and slap it on the walls. Love the gas stove and the broiler at the bottom is pretty rad for making late night drunken quesadillas. Oddly enough the microwaves in the units are all incredibly powerful so if you do most of your cooking in one like a true bachelor/​bachelorette this is an upside. .
I have really liked living here. The people make this place pretty sweet.

The Timbers is the kind of place where threes company should have taken place.
Always in the pool.
Always someone partying.
Always cute guys to be found.
I dont actually live there, but I spend a lot of time lurking around the complex waiting to make new friends. Great place to live. Really cute maintance guys too, they can fix more than your ceiling fan.

The timbers apt if I bring it up some always has a story or has known someone who has lived here. It is a fun place to live friendly down to earth people it close to the trolley and right by the mall. Their are so many restaurants near the timbers and the staff is friendly and fun

I wish I could give this apartment complex no stars. The worst place ever to live in. Me and my husband moved there in 2006 and everything was fine at first, but slowly as the months went by, it became more ghetto. There are always cops going up and down Petree, or sitting in the parking lot, there are bums that dig threw the dumpsters (loudly) in the very early morning hours, sometimes they will leave there grocery carts in the parking lot, people racing around the parking lot and peeling out and towards the end of us living there… more and more kids were renting and it became a drunk fest in the middle of the day outside there front doors. Keep in mind the front doors to every other door you have about 3 inches of space between them. At night, I would leave the fan on in our room to drown out the noise because all the bedroom windows face the parking lot and kids would come home drunk in the middle of the night, arguing with each other, laughing loudly and sometimes setting off car alarms. Yet, we never complained because we didn’t want to be «that tenant». So we just let it go everytime. When we finally did move out, that’s when it got bad. They claimed that we mangled the ceiling fan to the point where it «looked like someone had been hanging from it» according to them… we never had a problem with the ceiling fan and they had no proof of putting a new one in nor would they let me walk thru the apt to see after they were done with the maintenance. Then they claimed that we «demolished» two of the doors… we only had problems with one of the doors, not two. I was very upset about the ceiling fan as was my husband and in the end, aft6er much going back and forth and insisting that we did NOT ruin the fan and refused to pay it, they agreed to take 100 dollars off of our 600 dollar move out charge. On top of all that, my mother was a co-​signer and we were told she would be taken off the lease after 6 months… well according to them, they never told us that, but my mother has perfect credit and barely wanted to put her name on that lease and only said okay because of the fact that they told us it would be off after 6 months. My mother was very upset at this and never knew she was still on the lease until we moved out. Any notices we got on our door is supposed to go to the co-​signer too, but my mother never got any because she thought she was off the lease. They tried to say my mom had called and asked to be taken off the lease, my mother never called, she already thought she off the lease. So then I call to make sure they are going to give us a good reference since they pretty much screwed us when we moved out. I didn’t trust a thing that said and in the end of my conversation with the «manager» Alice, she told me I better not let anyone know I lived there and hung up on me. I called back and she hung up on me again. Very unprofessional if you ask me. I was upset because we were good tenants all in all and they screwed us just to get money after we moved out and now that screws up my rental history. My advice to anyone is to never move there and if you choose to, make SURE YOU TAKE PICTURES WHEN YOU MOVE IN AND WHEN YOU MOVE OUT AND A VIDEO. Cause they will get you.