Michaels

So much for advertising nationally that your stores would be open until 11pm on the 23^rd. A Christmas project went south on me but I saw that they were supposed to be open late so I could get what I needed to fix it. I got in the door with 15 minutes to spare but with no one in sight to help, I spent 10 minutes looking for what I needed. Right as I was turning down an aisle and could see something I thought might fix my gift, an employee walked up to me and said «sir, we’re closed». I pulled out my phone and looked at the time and it was 5 minutes till 11. I told her I can see what I came for, can I have a minute and she said that her manager is saying (by walky talky) they are closing the registers already. So much for fixing my project. I had other items in my hand but couldn’t purchase with their registers already shut down.
Unfortunately, this Michael’s is yet another area store that could greatly benefit from some customer service training for its employees. I will never shop at this Michael’s again.

This place is poorly stocked and very messy. When I go, the item I’m looking for is usually the last item in stock. I usually print out a coupon or use a coupon from my phone to motivate me to take a trip there.

Like most chain stores in Imperial Valley this store isn’t very well stocked, or clean. I can find what I’m looking for most of the time. It’s main function is to hold me over until I can go to San Diego and really get my craft on.

El Centro finally got their own Michael’s. I prefer small independent stores over chains but a chain store is better than having to drive to San Diego for craft supplies. I came in here with the friend I’m visiting to check it out and it’s a very nice store, being so new. They had some great sales and I had a couple of coupons I used. I liked this store as well as any others I’ve been in.