EDH Serrano Garage Door Repair

Nick was very courteous and straight forward about the issue and what was needed to correct it. Very knowledgable! He stayed in communication with in setting up the appointment and calling just before arrival. My only negative would be the ²⁴⁄₇ phone number; no one picked up, or returned the message I had left. I was contacted by filling out the form at the web-​portal. Otherwise, outstanding service!

Nick did a great job. He provided a quick diagnosis over the phone of the likely problem and was able to schedule an appointment the next day, which was a Saturday. He called a half hour ahead of time to confirm the exact time he’d be on-​site. I had what turns out to be a common problem, a broken spring, and Nick had parts on-​hand to replace it. He had price sheets showing the installed-​price of various items so there was no confusion about the cost. The entire repair was done in 25 minutes. He was very professional and timely, which was important since this repair was at a Folsom rental property I own and the tenant’s car was stuck in the garage. Five stars.

My garage door spring broke with both our cars in the garage and my son needing to get to school in the morning. We called Nick upon a recommendation from a neighbor and he gave me the best quote and could come first thing the next day. He fixed the door and pointed out that our rollers were shot. So he gave us a great price to replace those too. Now the door works better than ever.

Nick knows his stuff! As soon as he arrived, Nick knew what it would take to get our garage door to work more efficiently. When it comes time to buying a new door. I will go with this company.

Wow! Nick came out right away. Our garage door was broken with my car inside and they were here first thing in the morning to get it fixed… AND it works better than it did before! Thanks for the speedy service and for providing such great customer care!

quick reasonably priced service.

Had a little scheduling snafoo with the company on first attempt but they really stepped up and worked with me to accommodate my schedule and needs to the get the job done. The service technician was vey knowledgeable and courteous. He made a handful of minor adjustments to the door for safety and functionality and now it runs just as well and almost just as quiet as when it was first installed. This difference is obvious when you have a trained and skilled professional doing work for you. This company obviously sends out just this kind of technician. Another thing that was refreshing is there was no sales pitch for an upgraded tune up or service. The technician had a few maintenance recommendations that he said we could perform annually on our own or could call them to do if we wanted to. He was efficient, completing the job in a matter of 10 – 15 mins and then he was on his way leaving me to enjoy my family for the remainder of the weekend. If you choose to this company for servicing your garage door, you will have made a very good choice