FedEx Ship Center

FedEx tracking indicated a package (a $ 200 part for a camper) we were expecting had been delivered and left on the front porch. No package was left on the front porch. Someone had been home all day… in fact, a UPS delivery was delivered and signed for within about ½ an hour of the time the FedEx delivery was supposedly dropped on the front porch! FedEx in ElDorado was called to report the package had not been delivered to our address. A driver was sent out to «investigate.» He told us «there was no telling which house the other driver left the package at.» FedEx was again contacted and they asked for a description of the house. My husband gave them a description. The FedEx person said the driver said that was the house the package was left at and we needed to file a claim. My husband went online and tried to file a claim and was unable to because the sender has some kind of deal with FedEx where he has to be the one to file the claim. We notified the sender and he has emailed us three times showing where FedEx tracking shows the package was delivered. We are frustrated from going around in circles and out $ 200 for a part we really need! And this is just our CURRENT complaint about the service we’ve received from FedEx in this area! It is truly pathetic!
Note: The only reason I clicked one star is because this review would not post with no stars… I would give them negative stars if I could!