Lousy food constantly messing up on the orders. The manager who says she has been there four in a half years is extremely rude very unprofessional and should not be in the customer service business. Got my order completely wrong they told me there was nothing she was going to do in order to correct it so they just took my money. Then she made nothing but excuses for getting my order wrong such as the wind was to loud to hear the traffic was to loud the power was off, then I told her I talked face to face with the worked who I asked to make sure my order was correct he stated yes it was. When I confronted the manager about this she said that she tells them just to say it is correct they will deal with the customer later. I cannot believe the owner Tom who says they own 22BK restaurants would put up with and allow this type of rude and unprofessional behavior from his managers.
Sharon R.
Évaluation du lieu : 1 Chico, CA
This Burger King is the worst fast food place I have ever eaten at. After several mix ups and the Manager being so rude each time. She always makes you feel like it is your fault. She’s really unbelievable. I haven’t been there for months. I decided to go thru the drive thru tonight. Well, big mistake! Got my order wrong, shorted me food I paid for. And when I called, once again this manager was extremely rude. I wish I had recorded the conversation. I would have blasted it on social media. I will NEVEREVER go back!
Anil J.
Évaluation du lieu : 1 Dublin, CA
very bad service. since no ther fast food center there near, forcefully we have t go here, else pls pls avoid.
Christine D.
Évaluation du lieu : 1 Surprise, AZ
Just left there and the manager was incredibly rude to me. She rolled her eyes at me when my card could not be read, not because I don’t have money but because it is a old card. I would have paid cash but at this point she had been so rude I didn’t even want my food. Then when I asked to speak with a different manager she argued with me. I will never be going there ever again.
Ken G.
Évaluation du lieu : 1 Phoenix, AZ
Stopped here for lunch because it looked fairly new and it was convenient. This was the first time I actually threw my food in the garbage rather than wait in line again to complain. Won’t be returning.
Katy C.
Évaluation du lieu : 2 Glendale, AZ
Service was ok, but food was lousy. The breakfast sandwich was cold so I took it back, they gave me another one that was lukewarm. I took two bites and threw it away and left.
J G.
Évaluation du lieu : 2 El Mirage, AZ
This location is always slow. The lemonade tastes horrible. The driveway is odd and inconvenient. You can only make a right-hand turn on both exits.
Kathryn M.
Évaluation du lieu : 1 Phoenix, AZ
Terrible location, terrible service, terrible new less fat fries, terrible in/out location. I stopped here after making a delivery. I was very hungry and thirsty. I decided to try the new fries and asked for a large glass of ice. I was charged the full price of a drink for just the ice. I wish I just grabbed a plastic bag, dumped the ice in it, and returned the cup. The water — NASTY. I’m not sure what was going on with it but it tasted terrible. As did the fries. They tasted more like chemical mixtures than potatoes. The entrance/exit placement made it nearly impossible to continue on my route without an illegal left hand turn or a U-turn later down the road.
Kevin K.
Évaluation du lieu : 1 Goodyear, AZ
I can’t complain about the food because that was just a burger and fries for me. It’s just that the service here always sucked and it sucked once more. The drive thru is always slow and the service is not good either. If you go and hit the drive thru just expect a very long wait as that is their norm. If you do happen to go and it happens fast. Thank your lucky stars and move on
Kyle H.
Évaluation du lieu : 4 El Mirage, AZ
By far, I prefer this fast food restaurant over all others! I’ve been coming here for about three years and have only had a few issues with service. The staff is friendly, the food is usually good, and the restaurant is fairly quiet throughout the day. Aside for the few times where food has taken longer than expected to be made(or a wrong order given to us), my family has had good times at this place. My sole complaint(aside from the general issues with food service that arise every now and again) is that the counter help sometimes bring your trays of food to your table. This is a nice plus in the fast food industry, but it irritates me when I have to walk to get my food and then proceed to watch as the people next to us have their food brought to them despite there being no issues regarding age or disability. It is completely disrespectful and rude when this occurs. It implies that there is a level of class that you do not have and that others do. I would recommend that all food is brought to the customers or that no food is brought out. I understand that I dress extremely casual for a person with a law degree, but providing that added service to a person based upon appearance is ridiculous.
Shannon C.
Évaluation du lieu : 4 Phoenix, AZ
Good Service through the driveway — always speedy
Crystal G.
Évaluation du lieu : 4 Phoenix, AZ
Quick and friendly service. Cheap prices. Great food.