Max’s Ace Hardware

Always super helpful ! If you want a true hardware store experience come here! Employees are more than willing to help you with anything you need, you won’t get that feeling like your ‘bothering’ an employee like I always get at Home Depot. Come here first !

No stars if it was possible. WORST place ever. DO NOT COME HERE!!! I rather go to Home Depot. I bought my electrical wire there. This place was unorganized with no prices on most stuff. The cashier don’t know there prices of the stuff there and about return policy. No refunds no exchanges. While I asked the cashier about it she already charged me and then said no refund. The owner said «if don’t work oh well get a electrician.» WTF.
And the good reviews I saw are people that work there or friends of the owner.

Wow. Do NOT buy an air conditioner here!
Because of my previous good experience, I took my mom here because they only carry stuff that flies off the shelf. I asked what the return policy was on the AC units. The guy «called his boss» and they have a NO RETURN policy on the AC’s –EVEN if the box is not opened! BEWARE.
Cheri

Ignore the negative reviews too many whiny babies that’s all. If you decided to do it yourself then go in here and pick your stuff, pay and get out. Real men don’t need to be walked over to an aisle like a lady.

I have been going here for 10 years. The gentleman that works there is always helpful and they will sell you a single gasket if you needed it instead of buying a pack of 20 like the Home Depots’ of the world. Always a pleasure.

We’ve been coming here for decades. They’ve always been extremely helpful. Never had a problem with them.

Went inside to find a gas line for my new stove, but there was no one to help me out. There were about 2 other customers inside and no workers in sight. When I finally saw an employee, I simply asked him where are the stove gas lines. This male employee replied, «over there» and just pointed to one direction and walked away. No, «on aisle xxx» or «next row over», nothing but a point to one side and left. RUUUUDE. When I finally found it I saw the price and decided not to pay for the horrible rude service a smaller company should NOT have. If the employee were to be nice and walk me over or just simply acknowledge that I was there, then I would have paid for their pricing. But no way. Went to HD, and the dudes there were great and asked a follow up question to what I was working on. I WILL NEVER COME TO MAX’S ACE HARDWARE AGAIN… RUN AWAY!!!

Displeased with the pricing for key copies. A big sign outside advertised as 99 cents for house key copy but charged me 3x as much for motorcycle keys and even brought in my own blank keys. My mistake for not asking about price first but was just expecting reasonable price. I grew up in this area for the last 25 years and had all my keys copied here. Even recommended all friends and relatives here to copy keys here until I have to copy motorcycle keys today. It’s not that $ 3/​key was expensive, it is deceptive since the pricing wasn’t clearly posted and this place is a big mess. Never coming back again. All the warning signs posted in this place presume you’re a potential criminal. This place is getting creepy.