Mylinh Lam, OD

Great Dr very personable. Informative and very thorough, my daughter found her on Unilocal and the reviews were right on it. Highly recommend her.

This review is based off a recent experience I had with the front desk staff. First off their fax machine is down and it was nearly impossible to get my prescription transferred to another doctor. I and the new place I go to tried for two weeks to get my prescription! The front desk girls gave me the run around twice when I had spoken to them over the phone regarding the status of my prescription. Because the fax machine was down they said they would mail it out the next day. I called and the first girl said that she had mailed it out. An hour goes by and I get call back saying that they had no mailed it out and the first girl was mistaken. So they asked for the address and fax machine to my new doctor so that they can try again. I specifically asked to be called back when the task was taken care of. Again they did not. At the point I was upset because I need my glasses. In those two weeks that I waited I could have already order and received them but the lack of attention to detail and organization (not to mention broken fax machine) delayed my order. The girl in charge didn’t seem apologetic at all. Finally they decided to e-​mail my doctor the prescription (I don’t understand why they didn’t do this in the first place). I guess they didn’t really care.
Too bad.

I’ve been coming here since my sister recommended it and I really love it. They have a good variety, but what I like the most is that they carry alot of off brand frames to choose from. The girls here are very nice and helpful.

After many years of being a patient of Dr. Lam, I can say with much confidence that she and her staff are always very professional. The place is always clean and keeps a pleasant atmosphere. With my busy schedule I can really appreciate how they somehow arrange for me to be seen quickly on each visit in spite of how busy they usually are. The prices are very fair. They have a large eyeglass selection and many nice styles to choose from. My particular prescription was a difficult one to fill but the Doc went out of her way and did and excellent job in a timely manner. She even counselled me about my personal health and taught me many other things she learned from examining my eyes.
I highly recommend her for the best eye care and the place as a whole as the best total eye care system around. Go and see for yourself. You can expect professional, personal attention to your eye care needs and you won’t be disappointed!

Best eye doctor ever! My daughter caught an eye infection after going to a public pool. I called her doctor and he said that will go away on its on… But it didn’t, it worsened! So her pediatrician said we needed to call my insurance first for a referral to an eye doctor and that will take a week! I search couple eye doctor in the area and I finally ended up calling Mylinh’s office got the appt the same day and she took my insurance right away! Mylinh was very kind and gentle with my daughter. The staff is very friendly and welcoming! Her infection went away in 2 – 3 days! Thank you Mylinh!

Dr. MyLinh Lam is the sweetest. She’s very caring toward her patients and her staff is also very kind and welcoming. They never fail to greet customers with a smile! Her office is such a friendly environment. I highly recommend Dr. Lam!

I have been coming to Dr. Lam for years. She is a breath of fresh air. She interacts with all of her clients as though she’s known them for years-​maybe she does considering I’ve been going for more than 15 years.
The office is nestled in the Valley Mall. For a small office, they have plenty of frame selections. Her staff his always patient and helps provide feedback while I choose frames. Dr. Lam hails from the SGV and I’m glad to see her continue to serve our community.

Dr lam is very caring& goes out of her way to help her patients. After getting hit in the eye with a tennis ball, Dr lam saw me immediately with out charging me. Staff is very friendly&helpful.

Dr. Lam is a great OD. She is friendly, patient and very knowledgeable. Her office is clean and organized and her staffs are always friendly and helpful. I have no problem making apt. to see her. I also referred many of my friends to Dr. Lam who all became her patients and they all thank me for recommending her. Thank you Dr. Lam! You are the best!

I’ve been with Dr. Lam since I was in grade school (over 10 years now). Dr. Lam is truly an amazing doctor who cares about her patients. She is very nice, knowledgable generous and caring.
Staff at the front desk are very nice, polite and helpful. Never had an issue scheduling an appointment. I highly recommend her to anyone. She’s great!!!

Been a patient of this doctor for years since my first pair of glasses in 1999. Always easy to make an appointment and the staff is very helpful and extremely easy on the eyes, DR included…
They are so helpful with making payments or checking your insurance to make sure you get the most of your money, one instance I had my heart set on a pair on glasses I found online, and they were more than helpful to order me the glasses. After only a short week I received my glasses and was very pleased with their service.
Just recently I had LASIK done and was referred by my DR, having done LASIK when I was 21 it regressed and I was wearing glasses again. I was certain I wouldn’t be able to do the LASIK again through the same people, my DR contacted the LASIK business was able to get my LASIK done again 100% free of charge!!! She took the time and found out all the information for me I don’t know many people that go the extra mile like she did and I appreciate it.
This has been an amazing place to me and take my advice being that I’ve been a customer for years their customer service couldn’t be any better 5 stars all around

I think their services are great and no long waits like other places. The Optometrist addressed all my questions without rush. They are small but give personal care unlike other big offices which treats me like a number. Definitely recommend if you want personal attention instead of being treated like a number
V.T.

So I’m updating my review not because I went back for their services, but because I was notified of a comment left on my review by the Owner (Doctor), who is now attempting to discredit my accurate and completely un-​exaggerated review.
First off, I’m pretty sure she doesn’t remember us or the specifics of the situation.
Secondly, her claimed details in her comment are inaccurate. My vision plan discount was 10%, and she was insisting that it was 5%. It was only AFTER my insurance company got involved that she decided to give me the correct discount, and in no way did she ever offer to increase the discount. I was lucky I received the amount written in my insurance policy.
Thirdly, I accompanied my wife to every appointment she had, so her comment about me giving an «unfair» review of her practice because I wasn’t the patient is ludicrous. I observed and experienced first hand not only her incompetence, but her rude manner in which she and her staff treat their patients.
Please forgive me if I seem to be coming across a little straight forward and/​or harsh. It’s just that when I’m dealing with my family and their health, and am entrusting a doctor with one of the most important organs of their body, I expect a little more than subpar.

So I wrote a bad review and it was filtered the staff is rude period this will be removed as well ! Why bother giving an opinion if they don’t take it into consideration!