P & L Appliances

BEAWARE!!! OVER ONE THOUSAND DOLLARS IN DAMAGES when repair men failed to replace the washer hose back on the water drain pipe. Called and spoke to an individual who said they made repairs for free. I left messages and went to the business to speak about a resolution but again no response. SMALL CLAIMS!!!

This place was awesome 5 years ago. Ya, I actually bought stainless steel fridge, dryer & washer for very good price. I didn’t have any problem and I have been using them for about 4 years now. But now my fridge is not cooling. So I called them for repair (yes, they do repair or used to repair). I setup for a service, but they did not call me back for the whole week. So I called them again and they said they will call me back. It has been more than 3 weeks now.
I’m very disappointed at this place now. They used to be very good.
One of my friend visited them recently for a second-​hand fridge, they said this place look shady. :(

I agree with the other reviews. If I could give a minus 1000 I would. Many years ago this was a good reputable place to do business. New people took over and their appliances and service is horrible. They give a fake 90 day guarantee for parts and labor. Good luck if they even pick up the phone, they check the caller ID. They don’t return calls, and do bad repair work. They are rude and very dishonest. They are crooks posing as dirty repair men. Don’t waste your money or time. The one good review must be from them trying to improve their image. Instead improve your work and reputation.

I wish there were a way to write a zero-​star review.
Through Craiglist, I found a refrigerator I liked. When I called about it, I learned that it was at P & L in El Monte. I was oddly impressed by the store itself; even though it was ratty, the proprietor and his family seemed to mean well.
I paid $ 300 for a Kenmore bottom-​freezer model and went on my way.
Then, 10 months later, the freezer stopped working. I called a repairman, who told me that the compressor (previously broken) had very clearly been jury-​rigged so that it would last awhile… but not too long. (In my case, the aforementioned 10 months.)
I called the business to ask what we might do about this situation and was told that, «Hey, these appliances don’t last forever!»
I wish I had the time, energy, and money to fill my «refrigerator» with rotten garbage, hire a helicopter, and have it dropped on P & L Appliances.
But instead, I’m going to use that time, energy, and money to buy a new refrigerator

The pictures of the fridge they sent me were great! Delivery went w/​o a hitch unlike the other review. My problem is they delivered a fridge full of ROACHES! No wonder they left quickly. Upon starting to disinfect the fridge I found baby roaches. I immediately contacts them and asked them to pick it up. Not even 30 minutes after they left! They refused. They offered me my money back and I told them they could keep the delivery fee, still they didn’t want to pick it up. Once I told him that if they didn’t pick it up tonight (July 8, 2014) I would send them the extermination invoice. they stopped all communication. DO NOT purchase anything from them… Unless you want your home infested with roaches! I ended up paying $ 120 (which the business has not offered to reimburse) to a couple of movers to get the refrigerated roach colony out of my house! The earliest they can come get the fridge is 10 a.m. on July 9, 2014. They may be use to living with roaches but I certainly am not. Again I say, BUYER BEWARE!!!

Prices decent but do NOT have them deliver. Ruined my BRAND NEW floor by scraping and dragging the fridge. They even hit my wall and left a hole. The man smelled of alcohol and I will never be purchasing anything from them again.