Paula’s Perfect Nails

I don’t give reviews that often but I felt like this place deserves stars. Paula and her team do a great job. They are always friendly and provide great customer service. If you’re in the area stop by and get pampered at Paulas Perfect Nails

Very disappointed with the treatment I received from Paula today after 10years of being a faithful customer. Sorry Paula but after today I will not be back nor will my sisters. After a long established relationship I would have thought you would take responsibility for your mistake or the fail of your product… I’m not going to bad mouth you or go into detail but you know what you did. Good luck with your business!

Paula… What an awesome lady. Perfectionist quick service and very reasonably priced. I will definitely be returning to this nail shop. See pictures $ 35 for full acrylics gel nails and design.

I’ve been to Paula’s once prior and they had done a pretty decent job. The second time I wasn’t as lucky. I arrived at my appointment right on time and it was kinda busy but I figured the wait wasn’t going to be too bad. I was wrong… They made me wait a really long time and what tipped me over the edge was that another girl came in 30 minutes after me and they started working on her immediately. I think the employees noticed the look of shock in my face or I may have had my mouth open in disbelief, I can’t remember which. One of the lady’s told me «Oh, it’s because she has an appointment» and I replied «Yes, so do I». She promised that I would be next but that was after I started getting my car keys out of my purse. There was not an ounce of concern on their part as I walked out. I made a quick call to Lucky Nails on Valley, which was about to close and they said they would take me in with no problem. They even stayed past their closing time and my nails came out amazing! Bye bye Paula’s Not-​So Perfect Nails!

So I had 2 ladies. My pedicure was good. However, my gel manicure was awful. I had Wendy I believe (super skinny and very small lady). So Why? Well, the gel was not smooth and the job does not look professionally done. There are waves and bubbles in my gel manicure. I told her to fix it, but 8 of 10 of my fingers came out that way. Then she didn’t paint a good curve near the cuticles and came out crooked. My sister asked me if I did it at home with my left hand. I had to go to a different shop the next day after being told by all 3 of my sisters how ugly my nails were. Save yourself the grief. Don’t go here. Or ask for someone else if u do.

I used to go to Paula 7 years ago but i have not got my nails done in that long… so i had been wanting my nails done and i found Paula again… i am so excited to have found her again. She did an even better job then i remembered. I got my 7 year old a mani-​pedi too. I got a full set and a pedi… It did take some time but good work is not done fast. I remembered that in the past she used to have glitter acrylic, so i asked and i recieved. I have attached a picture to show how awesome theu are. I wanted coffin shape and Paula nailed my shape.

Made an appointment for me and my friend at 7:45pm, came in at 7:40pm and we had to wait 40mins to be seen. My nails didn’t come out that great and they hurt me a couple times while in the process of getting a new set. Only good thing is it was cheap! Will not come back, going back to my old nail lady Kim at Krazy nails.

The price is not very cheap in El Monte and I don’t think I will go back because service is not that good, and I don’t like pedicure service at all.

Sadly this place is disappointing. Don’t expect to get what you ask for. There were 3 of us– 1 left with 5 bleeding toe nails, 1 left with bubbles all over her gel mani and ugly nail art of which 3 are bleeding, 1 left with plain nude nails when art was asked for on each nail. So… Just don’t go unless you are willing to speak up if there are issues. We are non confrontational so we didn’t say anything. Just wanted to get out of there. We paid $ 96 total for 2 gel manis, 2 regular pedis, and 1 gel pedi. The work cost $ 90. They charged $ 5 each nail for the nail art which was pitifully done. It was terrible. We tipped because we had to. Not because they earned it. I can’t believe how many regular customers they have. It makes no sense when compared to the quality of their work.

Save your money ladies. This place is horrid! Came here to get pampered with the gals and got the complete opposite. I went with three girls and everything that could go wrong did. First, the design my friend wanted didn’t happen. They just gave her a base color even after showing them a picture of what she wanted. Second, all three of us had people who inflicted pain when they were shaping our nails. The manicurists really dug deep to clean it for some reason. After a few clips, I had to ask if I was bleeding. I’m pretty sure 5 out of 10 toes were bleeding for me. This experience was consistent for the other ladies too. Third, the spa treatment there is nonexistent. There were no spa chairs nor did they ask if we wanted anything extra done.
Just don’t do it.

First of all, it’s hard to find a nail place that closes at 8. At least around this area. They did a great job on my mine & my mom’s gel manicures are we’re very inexpensive. Highly recommend these ladies.
They do not have spa pedicure chairs so if you’re coming for a pedicure, expect a regular one.

I loved my gel manicure, she paid a lot of attention to my nails. The pedicure was awesome too, especially the massage and hot towels. They were both very gentle and the owner is so nice. My first experience was great and the price was amazing!

Was in desperate need of a manicure and pedicure so i stopped here on my way home from my mom’s house.
The place could definitely benefit with a little cosmetic work. The gal that did my mani and pedi was super nice and friendly, although she seemed like she was rushing through my services. She did a decent job though the polish on a couple of nails began to bubble. Not the greatest one I’ve had but neither was it the best. Will i go back. That’s a big maybe.

Take pride in your work! How are you charging a customer $ 30 for this? I asked for thin nails and instead I got gross thick nails. I’ve been coming here for a year now and their customer service has gone down the drain. I will NEVER come here again!

This was my first visit for gel nails. I was very impressed with service. Especially when Paula asked me where I parked. I said on the street because parking lot was full. She immediately offered to move her car to accommodate mine because it was street cleaning on Friday. Paula did my gel nails and even took the extra to me to me repair a tear in my nail. My gel nails came out beautiful. Looking forward to returning to get a pedicure soon.

Talk about hidden gem. I drive by this plaza all the time but never knew it was here. First of all, they have a great color selection. I love that the gel polish had partner polishes so I knew exactly the color I would be getting. Secondly, there’s a lot of stations. Lastly, the staff is extremely nice. One thing they are missing, massage chairs and spas. not sure if I’d get a pedicure here, but I’ll definitely be back for a manicure.
Price list said UV Gel Manicure for $ 18, but I got charged $ 23. Maybe because I asked for French tip, but still a lot cheaper than most places.

Update time: Don’t come here in groups. Ever. I thought It would be a good idea to bring my sister here to get pampered before her wedding day. Paula’s is the place that nearly ruined it all! For one, I made an appointment well in advance, advising the special occasion was coming soon. I booked for four people, manicures and pedicures. Easy right?
While we arrived on time to a packed salon, why were they making us wait and taking walk-​ins ahead of us? The bride looked at me in confusion, we were stuck. It was going to be hard to book another nail place close by for four people. I thought we’d be in and out and could go to get our hair done (this was an afternoon nuptial, surely there’d be enough time, right?). Wrong again!
We left after nearly waiting an hour! The bride was so upset and I was having to excuse our party from such a terrible experience at Paula’s supposedly Perfect Nails. When I told them to cancel (after waiting for so long), they didn’t apologize or try to accommodate seeing that the bride was nearly in tears. In tears, you guys! It was so f — ed up, they just said «Sorry to hear, bye!». Bye!!!
Even though I naively thought they were so great before, I will now tell everyone in El Monte to stay away for their lack of concern for appointments. These customers should come first! Stop overbooking!

Great customer service, but for long lasting acrylic french tip, I would not come back here. Everyone is friendly and I chose this place over another place close by because they offered a lower price.
Unfortunately, my acrylic lifted within 2 days and now its been a week and even after they re did my nails, most of them are peeling. My photo with the peelling was taken on day 2.
I thought I would give them a shot for acrylic, but I just don’t think they’re as pro as the other place I have been to.
Wendy was very nice about fixing my nails so that was very sweet!

Love this place! Excellent costumer service, high quality products, and great prices.
I’ve been going here for a couple months, after I was fed up with Paula’s happy nail.
When I call in to make a reservations or see availability they are always honest and accurate with the time they give me.
One time my nail chipped twice walking to my car, and Paula fixed each time without complaining. She also offered to do it for me again if it chips again.
I will continue to be a happy customer

Probly won’t be coming here for French tips manicure. Paula covered more than a third of my nail making it look so thick and, well, ugly. She worked on my right hand first and put it in the dryer by the time I noticed it was too thick, I mentioned it to her and she said she can’t redo it anymore but she’ll adjust the left side to thinner tips. In my head I’m like, «then that’ll make it uneven.» I didn’t have the energy to argue with her so I just shrugged whatever.
I only went here because of the Unilocal reviews. They’re probly best for nail art kinda work but simple work like French tips isn’t this place’s forte. I have to go somewhere else now to have this removed and reworked.