Pepe’s Bicycle Shop

I was very displeased with the service I received at this bike shop. Based on the previous reviews from google, I thought I would be able to rely on the service. However, my experience was far from satisfactory. I recently purchased 2 brand new diamondback bikes and was advised to have my bikes checked and tuned by professionals. I dropped off my bikes at around 1:00 p.m. and the gentleman said that it would be complete before close of business same day. The employee gave me a call around 3:30 p.m. and I promptly arrived around 4:00 p.m. to retrieve my bikes. When I got there, I inspected my bike and it seemed as if they did nothing to my bike. On one of my bikes, one of the spokes was loose when I brought it in (it was loose due to shipment of my bike). I was expecting them to align and balance my wheels and fix the loose spoke. It was NOT done. I had to point it out to the employee for them to fix it. Secondly, they did not adjust my brakes very well either. Pretty much, I left my bikes there for 3.5 hours for them to do NOTHING and then charge me $ 50. I ended up spending another 1 hour there to watch them actually check my bike out. How dare they even charge me $ 50 to do NOTHING to my bikes in the first place and then when I get there, the job was not even complete. This is a horrible shop. I will NEVER EVER go there again and I will not recommend anyone to go here to get your bike tuned/​checked because they will just do nothing but let your bike sit there to collect oil grease from their hands. This is not even a case of «you get what you paid for» because I paid what I thought was a reasonable price to get a very simple job done. I don’t think I should pay $ 50 for them to do nothing in 3.5 hours. DO NOT BRING YOUR HARD EARNED MONEY TO THIS BUSINESS. If I could give no stars I would.