I’ve never been a DIRECTV fan so I almost killed my husband when he switched our TV service to this. Our bill has been double what it’s been with another company, and there are wayyyyyy too many channels for my liking. We moved to a larger home(less than a mile away) a while back and they charged us AGAIN to connect service at the new home, instead of just transferring service. My husband only uses it for the sports packages and those are ridiculously priced. Half the time he watches the sports somewhere else anyway because we get spotty reception. They try to get you to sign up for whatever internet they have, and I’m not even sure what it is. I still have my broadband with the old cable company and I have no problems! I wanted to switch back but I found out they hold you to a contract which is u breakable unless you fork over almost $ 400. And why on earth would I want to keep the equipment? They make you purchase the equipment so you can’t return it! One thing I will admit that I like about this service is the DVR and on demand features. I only have about 3 shows a year that I watch so I like to record them and binge watch. So one star for the DVR, and one for the On Demand.