Dunkin’ Donuts

This is my favorite location for Dunkin. They always carry the pumpkin spice longer than the other locations. I always know i can count on them to get my DD fix.
Reliable and Delicious
The best combination: Pumpkin Sliced Coffee and a 25count box of Glazed Munchkins
~ LOVE ~

They are so sweet al though there is this one annoying guy who keeps asking if i want something to drink or other crap after i told him no, he keeps calling my kolaches «little hot dogs»
but other than that its great!

There is only 2 employees there that know anything about customer service. I used to frequent this place but a change in management really brought this place down. Its so bad I am actually considering going to starbucks and i hate there coffee

Awesome customer service!!! I totally forgot to call the survey line to tell them how amazing they are but for the guy with the beautiful colored eyes, this one is for you! You were awesome during the entire drive through experience! Sorry I forgot! But overall this place is awesome, so happy that they opened a location off Montana. The general manager is awesome and he is doing a great job of hiring upbeat, out going, happy people!!! Way to start your morning!
Good Job! Great Service! Good morning spot!

Okay so i loved this place UNTIL a girl working in the register started to be really rude to me and other customers. When ordering I tell her everything specifically and asks me to say it louder and then asks me rudely «so what size?» «Uh the flavor?» With hand & face gestures that are not needed. When I had already told her my order correctly stating my order and my husbands and still had the nerve to tell me at the end that I didn’t say what flavors. This girl has been rude to us more than once. I love everyone else, everyone is nice and attentive but she is just making me want to go to Starbucks across the street instead.

The staff here has a great attitude. Even though they occasionally mess up my order I keep coming back because of the staff.

Great friendly customer service. My latte was delicious and since I’m a donut freak my donut was excellent. Alexandra the manager was very friendly and made me feel right at home. Actually I was treated better… lol will definetly come back for my donut fix.

Excellent customer service. I purchased a beautiful mug and received a free cup of coffee with it. Thanks Josh (Manager). I’ll definitely stop there again when I pass through El Paso again.

Great customer service that had me leaving the store smiling (in the morning. this is a big deal.) I needed to bring breakfast for special people coming in for a big important meeting so I ordered two box o’ joes and two dozen donuts for work. The coffee comes with cups, lids, stirrers, creamer, sugar, everything you need. Life made easy. And of course, the donuts (ie. chocolate glazed) were delicious!
Even during the morning rush, they made me feel like I was a priority. They helped to load my car and everything. (:
I’m usually a Sbux coffee girl but when I want to drink my coffee black, it’s here; and obviously they have the perk of donuts.
Everybody runs on Dunkin.

Most of my experience with Dunkin’ had always been morning drive-​thru to pick up donuts for work, and they’re generally good donuts, but as a big Starbucks fan, its hard for me to want to get my coffee elsewhere, however I recently stopped at this Dunkin’ to take in the full experience.
I had posted on facebook about my excitement that Pumpkin Spice Lattes were back in season when a friend suggested that they were better at Dunkin’ than Starbucks, I said there was no way, and though I’m probably right because I’m me, I had to do the right thing and at least give Dunkin’s PSLs a fair shot since I had never tried it.
I must admit, their iced Pumpkin Spice Latte is not bad at all, I won’t say its better per se, but it’s yummy, and the size is bigger. Of course PSLs are meant to be a hot drink, El Paso weather just won’t cooperate. Being a fan of pumpkin spice, I was also happy they had a filled donut with of that flavor, which was good despite being an afternoon donut and not necessarily at its freshest, maximum flavor potential.
I was also impressed by the inside of the shop itself, I had never not used the drive-​thru, but I liked that they had a few arm chairs aside from just tables and chairs, gives it a coffeeshop feel, the bright lighting and free Wi-​Fi were also pluses.