Peter Piper Pizza

This is my favorite Peter Piper location in El Paso because it feels the same as it did when i was younger. Small details about it always get me nostalgic. Not to take away from them of course they still have really great customer service and i have 2 different examples of how well they are able to deal with their mistakes. This location is the only one i’ve been to where they try to clean the tables immediately after customers leave and straighten the benches as well. There is always a manager walking around asking tables if they are enjoying everything.
The pizza is always flawless. No exceptions. You can count on getting a hot and tasty pizza every time. I personally order pizzas «well done» which gives them an extra crunch. I’m a fan of the classic pepperoni pizza but most of the time i order the California Special which is all the veggies.
On one occasion i ordered my food and waited the usual time to get it. However when i picked up my order it was not what i asked for. The employee apologized and told me to take the pizza and the wings and they would bring our correct order out when it was ready. By the time our correct order was ready we had finished eating the wrong one, which to our advantage was a basic half pepperoni half cheese pizza. The manager brought our correct order in to go boxes and told us we didn’t have to pay any extra and apologized. Even though they only got our pizza wrong, they still gave us our order of wings to go. We didn’t really expect anything free out of it but what a great gesture from the staff. You can’t ask for much else. They didn’t allow for us to feel forgotten or even like we were an inconvenience. They made a mistake, apologized, and made up for it all in the same visit. That to me is one great way to handle an error.

Do I really need to write a review? I love this pizza… extra sauce please.