Total Air

Yesterday my mom had an A/​C unit installed in her home in El Paso, and from start to finish it was such a fantastic service. Don Mellado helped her and was very knowledgable about the products. He offered expert advice and he is very trustworthy. He was courteous, efficient and professional. Luis and his crew came onsite early and did a very professional installation. Luis answered all of her questions and was very patient with her. She would like to mention that Brandon came in to check on his workers and was extremely impressed that he came and supervised. He also answered any doubts that she had and gave her the reassurance that she needed about the units. I would highly recommend Total Air! Thank you guys!
–Rosina Cristoforo

Total Air installed two a/​c units at my mother’s house. They provided great service, product, pricing and made sure that we were satisfied with all the work. Came back to explain how a/​c operates when we encountered problems, months after install. They have great prices. Luis and his crew were very nice and professional. Always return your calls promptly! Thank you Total Air! Glad to see a company that cares about quality product and service.
Highly Recommend this company!

We all know how hard it is to get reliable and quality service when it comes to home maintenance and repairs in El Paso. Workers don’t show up on time, are hard to get ahold of after the job is complete and overcharge. I’m so glad I looked on Unilocal and found reviews on Total Air. I needed to get a new swamp cooler so I called Total Air and two other companies for estimates. I called to schedule an appointment and the lady on the phone was very helpful and friendly. On the day they were coming to give me the estimate, Luis was 15 minutes early! He spent about 40 minutes with me talking about what unit would be best for my house, which models were available and pricing. The pricing was less than or equal to the other companies I got estimates from, but I didn’t get the same professional vibe with the others that I got from Total Air. When the workers came to install the unit, once again, they were 15 minutes early and extremely friendly and polite. Every single worker smiled and said good morning to me. They did an excellent job and cleaned up after themselves. Since my Spanish is not up to par, it was another bonus that they were fluent in English. I highly recommend them.

In a word: fantastic! From our quote to the service, I can’t say enough what a great experience we had. Not only are their prices well below other companies, the work is superb. An added plus is the fact they and all their subcontractors (electricians, etc.) are licensed and bonded — not to mention everything is included in 1 price! We had a quote within 36 hours of calling, and our a/​c installed just 3 days later (which included a weekend). The crew was courteous, efficient, and total pros. They even hauled away our old nasty swamp cooler when they left. Highly recommend!