Athleta

This store is really great. It seems like most of the workers are friendly but Janessa has been always so helpful and polite. She’s assisted me in finding my size, finding the type of capris that I prefer and holding a fitting room for me. She also helped me with an online return, which was no hassle. I love this store and I would definitely recommend it to anyone looking for active wear!

As someone who shops online A LOT, I am always stunned when I make the effort to actually go to a brick and mortar store and the effort is rewarded by lousy customer service, which in turn makes me go running back to online. I visited this athlete on a friday around noon, my advice don’t go at this time unless you want to tear your hair out trying to find parking, I’ll be hard pressed to go back to the point is only for this reason. So I did grab a space on my «last» sweep around the parking lot and strolled into athlete, which had NO customers in it. Where were all those people in the parking lot? Anyway, I specifically went to try the new Moto pants, they are super cute and typically I take a tall (which is not carried in store) bethought Id take a chance anyway. After looking through a few piles of the style, my size was nowhere, a sales associate approached and I told her what I was looking for and it wasn’t in any pile, did she have more. Oh sure she replied and proceeded to look through the piles. Again. I did remind her that I had just looked so she check the back stock, found my size and put me in a dressing room, and of course «let know if you need anything». So far so good. While the pant fit at the top, the legs were ridiculously tight and my legs are not my «fat» part so of course I’m poking my head out to get someones attention for the next size. I spent a few minutes doing this and finally gave up thinking «if I get all the way dressed and no one comes, I’m leaving». So now I take my time to get dressed and no one comes, but damn I really want to try the next size, so out I go back to the piles, where I spy my associate speaking with her manager I think, if not another associate. They both look at me as I look through the piles, again, neither saying a word. Again my size, is not there BUT this time, no one cares, they keep talking. I walk back to the dressing room, put my shoes on, pack up my stuff and leave. on the way out the sales associates asks me if the pants worked out. Seriously.

This Athleta is fantastic. The employees have all been superbly friendly and helpful. I have shopped here about 8 times since the point opened up, since Athleta makes up most of my mom wardrobe. I have had pants hemmed and a dress stitched that turned out wonderful.
I really like the quality of the workout material that is in the pants. I don’t like the quality of their cotton. It tends to start looking warn quickly. If you want more than a season of wear, stick with the non-​cotton items. The dresses that are not cotton have been fantastic. This is the kind of clothing to bring on a cruise or a trip overseas, light-​weight and quick to dry.
They offer free yoga/​exercise class on Sunday morning. These are really for beginners, but the twice I attended, I had fun.
They are fantastic with my son!!! We feel extremely welcomed when shopping with our kids.
Bottom Line: My favorite store at The Point.