David’s Shoes

i purchased a pair of shoe that the color came off the first time i wore them. when contacting them because i live out of state i was told it was my problem and basically screw you. they do not back up the products they sell. i would not recommend buying from this store. they do not back up their product. very very rude customer service at main contact phone number. HORRIBLE if there were minus star options that would be it.

Mary B. 9÷7÷20 014
I was sorry to see David’s Shoes leave its El Segundo location. All of the sales ladies were great. I always had a fun time buying many pairs of great shoes by top designers. This store and its wonderfully helpful staff will be greatly missed!

I have purchased at least 5 pairs of shoes from David’s over the last couple years and love every pair! I appreciate the sales ladies attention to detail and feel they know the type of shoe brands, wether it will stretch, Etc. They sell quality shoes, unique styles and classics. I’m loving my Cordani Booties and Frye boat shoes/​topsiders. Prepare to pay for what you get, a top notch pair of awesome shoes!

David’s Shoes is such a pleasant atmosphere to shop in. I purchased shoes this week and last month. If they don’t have your size they will kindly check with their other store. You’ll find unique brands that are not at your standard mall. They currently have a great collection of sandals for summer. I look forward to checking out new shoes the next time I shop at El Segundo Plaza. They are conveniently located by top stores. Stop by and check them out next time your in the area.

This is one of the most wonderful friendly shoe stores in all of Los Angles! They truly take there time in helping you find the perfect shoe. They are patient and more then willing to give you whatever you need and more. I must admit they have such an amazing selection of different brand shoes. From Joie, Cordani, Seychelles, Joes, and Michael Kors this would make any woman happy!!! And if they don’t happen to have it they can call there other locations to get it transferred here to the South Bay location or they ship to your house for FREE! I absolutely love the staff and the suggestions without asking! This is my go to shoe spot. Fair prices and amazing sales as well! I know if I ever needed a shoe last minute I would just call and they’d have an amazing selection for me to choose from. This place is beyond amazing! A must if you are a show connoisseur! What are you waiting for ladies???

Wow. I see others have the same impression of the store. 2 star average. not good. I’d give them half a star if I could. This was all handled in a very unprofessional way with no focus on customer retention. I love shoes, buy them all the time, and will spend money on good ones, but NOT in this store EVER again. They are accommodating to get your business but not retaining it!
I purchased two pairs of shoes last year from this store-​one for my daughter and one for me for about $ 325 total. I’m okay with that for a good pair of shoes. Initially my pair did not fit quite right so I decided I was not going to purchase them. The staff said they would alter the strap that did not lay flat as intended. I agreed to buy them. They quickly became one of my favorite pairs of shoes, got compliments on them all the time.
This year that strap broke and I took the shoes into the store to find out what they would do about it. The young lady that was working the register was pleasant and kind, but said she’d have to get her manager.
The Manager came out, hostile from the get go. She walked out and said, «This will be your responsibility to fix.» No hi, hello, how you doing, how may I help you, just BAM right into attitude about the shoes.
I provided her the best info I could about the shoes after explaining that they had altered the shoes for me to purchase them, and that i had spent over $ 300 for shoes that day. She looked up my info on her register and quickly began to intentionally poke holes in my version of the story, and not in a kind customer service way.
I had been off on the dates I purchased the shoes (it was last year for goodness sakes… I have a hard time remembering what I had for lunch some busy days… Sheesh!) and she had pointed out I paid $ 180 for the shoes and not $ 300. I didn’t argue that I said for shoeS (multiple, being two pairs), bc it was pointless and she obviously had no intention of helping me. She then said they could facilitate the shoe repair but «you will have to pay for it.» I said I would not want to take the shoes to the same place for repair bc of their poor workmanship. As I was walking out, the Manager began to complain about me to the pleasant register clerk and I had not even left the store yet!!! RUDE.
I will NEVER step foot in that store again, and I will share with every friend my experience as well. El Segundo is a small town. We live in a consumer driven society which making the consumer happy keeps business flowing. It looks like a LOT of unhappy people on your reviews.
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My wife put a pair of shoes on hold and they sold them when we turned up to buy them. Guilty faces and insincere apologies. Inconvenient and weird.