Associates In Endocrinology

Terrible all the way around. I had labs drawn back in November. I was told if you don’t hear from me in a week call. I called six times talked to office people who said they would pass on the info to the doctor. Needless to say I’m still waiting to hear the results. I had to cancel an appointment in January due to being out of town. The office called three days prior to remind me and I cancelled the appointment then. They texted the day before and I cancelled the appointment again. They called the day of to cancel on me because the doctor had pink eye. At this point I’ve cancelled them twice already. Today I call to make an appointment which was easy but I need a new script for labs and after 20 minutes on the phone being dropped once I give up.

The absolute worst. 10 min minimum hold wait time whenever you call. Not to mention the attitude you get from all the staff members isn’t worth it. It’s been 3 weeks of me trying to get a copy of an ultrasound I had done in September and I still can’t obtain it. It wasn’t until I had Mayo Clinic call that they finally perked up. They seem to not care about your health and well-​being, but rather they are only concerned about their so-​called reputation (although I doubt it’s even that great to begin with).

I went in to AIE to get my endocrine checked. The woman who gave me the appointment over the phone could have been a little more polite, and the timing of the appointment was further out than I wanted. However, the PA was very thorough in inspecting and expressing all my glands and cleaning my ducts. I will return for further checkups.

I am surprised by the previous reviews, as I have seen the P.A. here and she is very good. I believe she is a physician’s assistant rather than a nurse practitioner. She was very thorough and professional. Dr. Rahman is my endocrinologist and he is one of the most forward-​thinking and intelligent doctors I have ever had. He is very up-​to-​date on research about hormone disorders. He manages my hypothyroidism, high cholesterol and osteopenia and I trust him 100% to do so. He is also very kind and caring. I feel lucky to have him.

So… no longer going here… my last straw with them was the doctor (but I am thinking it is more along the lines of the bitch nurse practitioner) telling me that they would not give me my lab results until I came into see them in person. WTF… they are the ones who have cancelled ALL of my appointments except for my first one because they said they just needed to call me in a new prescription and it wasn’t necessary to see the doctor! So HOW DARE you try to withhold my information that I needed in order to get a refill on my meds that I needed for the NEXT MORNING because you cancelled all my appointments on me! Seriously! DUN to the ZO… DUNZO!