I called Climate Control at 10:30PM on a Sunday night(when they were closed) and a live person answered! It was about 1 degree below zero out when I called. I was just planning on leaving a message. I explained my problem and she said someone would call me back within an hour. Tom called me back within 15 minutes and spent a lot of time on the phone with me discussing my heating issue. He said that he could come out immediately if I wanted, but I decided it could wait until morning. He came out on Monday morning and spent a great deal of time with me going over all the details of my boiler heating system.(This was a new house I recently purchased that was built in 1955 and had 2 types of heat, radiant floor heat in one part of the house and a baseboard boiler heating system in the addition.) Since I previously only had forced air heat I was not familiar with boilers or radiant heat. Tom came out and spent a great deal of time with me going over all the details and answering my many questions. He was very patient and made sure I understood everything he was explaining to me. I was so impressed with his punctuality, professionalism, patience and attention to detail. He definitely did not try to sell me any unnecessary services or parts for my heating system. It was so refreshing to have someone like him who took the time and energy to explain everything without the«hard sell» tactics used by so many service professionals these days. Tom was great and I would highly recommend him to anyone who is in need of heating or cooling systems service or installation. Dealing with this company was like dealing with an old fashioned company with personal attention, professionalism, honesty, integrity, great service and follow-up. Climate Control is one of the best companies I have dealt with in decades. After reading all the exceptional reviews on Angie’s List about this company I was confident they would be great, but they far exceeded my expectations and I will definitely use them in the future. Trust me when I say this company is the BEST!
Joe D.
Évaluation du lieu : 5 Lake in the Hills, IL
Thank you Climate Control Services !! Tom and his crew do what they say they are going to do. The equipment that was installed in my home was top notch. My new furnace and a/c was the easiest purchase to make after talking with Tom !! I don’t have to worry about my children being hot or cold because I know I have Tom on my side !! Keep up the great work !!
Helen S.
Évaluation du lieu : 5 Roselle, IL
They were very professional and personal… they did a great job! I will recommend this company to all my friends. We will definitely use Climate Control again.
Marjorie S.
Évaluation du lieu : 5 Elk Grove Village, IL
Climate Control Services did a fantastic job! Very professional. I will recommend to all my family and friends.