Loved the service, very friendly, no problems. Would definitely come back if needed. If you need a storage space; Greg’s the man.
Amanda C.
Évaluation du lieu : 1 Elgin, IL
One star speaks for itself, but I’ll elaborate. I have had a unit here over the past several years storing things that will not fit in our small home. Lately something is amiss. We have never had issues with nosey employees until recently. I’m not aware of any policy stating that PS is to be given detailed notification of ALL items inside the storage units. We were confronted very rudely and the employee demanded information about what is in out unit and told us it was policy that she had to be told. Do you need to know the type of metal my dresser knobs are made of too?!? When we came back with the info she requested and confronted the employee about the«policy» in front of another new employee, she changed her tune and changed her story a few times. After being accused of being thieves with stolen items in our unit after having been loyal customers renting from this location for quite a few years with no problems until this year, we will be taking our business elsewhere… Who wants to deal with rude and nosey employees anyhow? I would recommend any storage other than this place. We found a very nice place about ten minutes down the road and are very happy there instead. If I could give negative stars, I most definitely would.