K & S Auto Glass

Incredible customer service and education. They did the work as promised, at the price quoted, and they did it efficiently and quickly while I waited. The great customer service would be enough to recommend them, but they were also the best price of the 4 places I shopped. Don’t even bother looking elsewhere — these guys are awesome!

I woke up to find a crack on my windshield and called a few places for an estimate and quick appointment. I was able to get the car in to K & S the next morning (Saturday 9am). My new glass was installed in under 1.5 hrs. It looks great and I would highly recommend them!

I needed a side glass for my car checked by phone three places and found this place much less expensive then the others. When i arrived two days later they gave me the same price that they gave me on the phone. I sat down and in about an hour I pulled out with new glass. Great work, clear honest price, quick professional service, 5 stars, I don’t think you will find a better glass repair!

The best priced window replacement that I could find in the area. They were quick and did a very good job. Kept their pice as quoted in the phone. The only negative is that they keep replaying an old dvd news clips about window replacements from like the 80’s/90’s in their older outdated waiting room. Can you put something else? Even current news? But then again, I was there for a windshield not entertainment.

Got my windshield repaired last week the same day I called. Great service and the least expensive and I quoted several places and they had a couple of small fees they had to add but still came out cheaper. They were also very nice, pretty good experience and I hate spending money lol. Oh and keep the receipt (large paper) and your warrantied.

Excellent service. Very professional! Great price… so good… can’t wait to go back and replace my windshield AGAIN! (Actually, that was a joke. But their service was perfect.)

Had my windshield replaced today (saturday) at around 2:30pm. my car is pretty custom and these guys were professional and worked with me to my satisfaction. I had a few weird requests for them and they handled them without a problem. The replacement was done in around 30 minutes and was extremely reasonably priced. it looks OEM and i’m so happy to have a nice clear windshield again. I will definately recommend them to anyone, just call ahead and make sure they have your glass in stock. mine was and i came right down to get it done. I even didn’t have enough money and he let me take the car and he trusts me to come back monday with the $ 25 balance. These are good guys! they treated my car with respect and care.

Called after the devastation of seeing my
New car window on the ground… in tears! Searches for glass repair and found them. Thank God. I had a flight to catch in 4 hours and they were done, as promised in an hour. So here I am, headed home to finish packing and off to my flight. As long as the window holds up its 5 stars!

I’m giving this place 1 star if I could do less, I would!!!
I was simply trying to speak to a representative, regarding getting my car windshield repaired and apparently the person who takes the calls does not like to answer questions, the customers may have. I was a little nervous, because it’s my first time getting this type of service done. I asked simple questions, that anyone with high school education could answer: Such as will it be a factory replacement windshield. I was told «Look miss, we get our windshields from all over the country and aftermarket». His tone was inappropriate, nasty and just unnecessarily uncalled for and to do that to possible customer, who is about to come out of pocket close to $ 300.00 bucks is just ignorant and bad for business. When I was about to ask another question, he cut me off said «We are not a good fit», I agreed and gladly hung up, thinking I should play the power ball because today was my lucky day.
I would never recommend this place to anyone! Especially not, a woman with questions or you may find yourself, in a bad episode of Mad Men. K & S Auto Glass should invest in a sales person with a little more education, personality and how about just interest in the customer’s needs. 1 plus 1 equals 2 but they have not figured out that GOOD customer service will equal Good business profits for them, it does not take a genius to figure that out.
I am so elated, that I dodged a bullet with this one. I can’t imagine how K & S Auto Glass is still in business. I guess they’ve invested all their money in a good accountant, instead of a decent sales representative.
I will allow the BMW dealer to handle this one for me, instead of the obvious Bi-​polar Parolee working at K & S Auto Glass.
Educated Customer…

Much cheaper than safelite. I had an awesome experience fixing a vandalized window here. They took care of my same day and in under an hour. Fast friendly service!

I had my car broken into about a year ago while I was parked in the city. The criminal took a laptop and a number of other valuable items that I had in a backpack on the floor, and left me with a smashed rear window and a million shards of glass all over the back seat of my car. Not exactly a pleasant surprise to come back to at 2am.
Having had a somewhat disappointing experience with a large chain in the past, and not wanting to get robbed by my dealer, I did a little Google search and found these guys. What a great decision. The technician (a guy named Kyle who I later found out was actually one of the co-​owners) came out to my house the next day and went to work. It was a particularly difficult job because he first had to remove and cleanup the residue left by the duct tape that I had so skillfully applied to my car as a makeshift window. On top of that, despite my best attempts with the vacuum, there was still a good amount of glass shards scattered throughout the car and a lot lying in a deep recess within the door itself. This guy took care of all of these things, while also performing the main task of replacing the window. All told, the job took a few hours, mainly because Audi doors are apparently very complex and particularly difficult to take apart. Kyle took care of everything, and was very pleasant throughout the whole encounter.
I was so impressed with the overall experience that I used K&S again 2 months ago when my windshield got chipped during my commute to Hackettstown on Rt. 80.
I would recommend these guys to anyone.