True World Foods

I have done business with this company for 8 years. If I ran my business like they do I would have no business. First off John Mingalone is the worst sales I have ever had. Getting a consistent product is an issue. There is never anyone there to talk to you about any issues. I have never gotten a straight answer.
Here is my latest issue. THEY made a mistake on my order. They put ginger on the truck instead of 10K of brown sesame seeds. I asked them to to send it he next delivery day which was 4 days away. I was told yes. Then I get a call and they tell me that they won’t ship it because it does not meet the minimum. But wait it was their fault to begin with. And I was promised the week before that they would.
The best part is that every time I complain no one does anything there. They blame other people. But these other people never call you back. It took the transportation manager a month to call me back after I called and left 7 messages.
I am currently looking for a new supplier.