Doug’s Towing And Recovery

Very professional team of guys always there an accurate amount Time. They Have a great team of mechanics and a wonderful team of dispatchers. Keep up the good work guys.

We have a very low opinion of this companies mechanics. They attempted to repair our truck and it ended up at the dealers for 4 months and $ 28 000.00 in repairs to fix what those people did. I recently called for a flat repair and they asked where the truck is serviced now, when I told them, the reply I got was take it to them… thanks, I will… Too bad quantity over shadows quality at Doug’s towing… later

Called them to tow my car, a 1997 mustang. The lady asked it it was worked on, such as being lowered. I told her it wasn’t lowered, but it wasn’t stock height. She asked if it had been painted, and I told her yes. She said she doesn’t know if she would be interested in towing it.
Ok…I am not interested in giving you my money then.
Don’t recommend.

Do not use this company. They are extremely unprofessional and use criminal business practices. I work for a national trucking company as operations manager. One of my drivers got stuck in the mud and hit a gas line. The state police got involved and we where forced to use this company for recovery. We were charged double the normal recovery charge and when I informed the rep from Doug’s recovery they would have to wait to speak with out accounting department for payment she threatened to impound the company vehicle. She also vehemently used racial slurs directed toward me and the driver. The state police will be informed of this racial hate crime. It I absurd that the state police of Kentucky would have a contractural agreement with a company like this. Be warned.