Every time we have gone here it has been a problem, inccorect billing codes, long wait times for appointments. We prepaid for my oldest and had to wait because she had strep throat, the Dentist told the scheduler in front of us squeeze her in as soon as possible… ASAP was a month later when it was too late to fill the cavity and now needed a root canal. We were told to be there at 10… when we got there were told sorry. we meant 2…4 different times this has happened with inability to navigate thier own billing proedures etc… worst experience at a pedaitruic dentist we have had.
Leslie S.
Évaluation du lieu : 5 Fort Knox, KY
Two great experiences: 1. My son’s first visit to a dentist ever. Staff was excellent from check in, to cleaning and the doctor. This office has a play area, computer/TV games and coloring area. Once in the back the kids are able to color or quietly play. They provide sun glasses and they are kind, patient and caring. 2. My daughter had a toothache and we were able to work in the same day. She was able to get a complete exam, xrays, and cleaning. Dr. Moore was very good. This office does do fluoride treatment without really letting you know it’s time for that step, so if you are someone who for whatever reason does not want a fluoride treatment you’ll need to speak up before the exam starts. They treat adults too, seem to be Spanish speaking friendly, and accept most insurance. Also, we have had the hygienist Tama both times and she is awesome!