Ruby Tuesday

Let me start by saying that this ruby Tuesday has the best salad bar that I’ve ever eaten. I truly love the food. Also, Our server Jessica was excellent!
The floor manager was very rude. She was yelling at employees and calling them names and putting them down during the lunch rush. This is very rude and unprofessional. It was so bad that we almost left. Please work on treating your employees with respect and everyone will have a better day!

Health code violations alert
Cons: There were multiple red flags that we noticed upon entering. When we first arrived, there were only two parties waiting ahead of us and we were standing outside due to lack of standing room at the hostess stand. The hostess seemed frantic and overwhelmed and was cleaning tables in order to seat people. We were then seated next to a table full of dirty glasses and plates of half eaten food – it stayed that way until after we asked two different people to clean it (at least 28 minutes later). Our server (who was triple sat) eventually arrived and nicely greeted us and then took our order. I specified that I had food allergies and requested that my meal be prepared without butter/​margarine. I visited the salad bar and the woman in front of me went through about six plates until she found a clean one. The salad bar needed to be restocked. We waited around 37 minutes to receive our food. Mine came out incorrectly and had to be remade. My husband’s food was cooked incorrectly (wrong bun, hamburger overcooked, and cold fries). He only ate about half of his meal and our waitress didn’t come to check on us until after my food arrived the second time.
Pros: Our kids loved their meals. My cocktail was amazing (kudos to the bartender)! When my food finally arrived, it tasted really good – my son ended up eating part of my steak.
Results: The manager finally came over and ended up comping our meal due to our bad experience. (The two locations near us closed a few years ago and now I think I know why.) Please consider either retraining your staff and/​or require that the managers do routine walk throughs to ensure that the restaurant is run according to health code standards. Also, someone needs to observe the flow of the entire restaurant to fill in where some employees may be overwhelmed. A few employees commented that it was really busy, but from my I observation and past experience in food service it was a typical weekend night. The next time we are in the area, we will choose to drive on by rather than stop to dine here. Hopefully things will improve and ratings will change. Until then, I recommend dining elsewhere.

Always a great meal this location is no exception the salad bar is fresh well attended and has plenty of choices for every pallet was greeted by a friendly staff and treated to a quick fast and hot meal CUDOS to Jessica who was holding down the bar and the tables!

This was great! Allie was very helpful and knowledgeable. The manager on duty named Sherry was Awesome as well!!! I will come again!

Not the worst place I’ve ever eaten, BUT here goes Lol. We ordered 3 soft drink and 1 beer, it took nearly 15 – 20 minutes to get just ONE of our drinks, when the beer arrived it was nearly already warm. Our food took about 45 minutes and still when it came out we didn’t get all of it. Our bill was over 50.00! And our food was not worth it my steak was bland and dry.

First, I will say the food was pretty good and if you plan to order for pick up, then you will probably enjoy your experience.
Previously my fiancé and I have had poor experiences with Ruby Tuesday Restaurants but we were given a gift card and thought we would use it.
There were several issues with our most recent dining experience:
1. We waited for 10 minutes before we were even asked how many were in our party.
2. My fiancé never received a refill during the course of dinner, which was quite long due to the other issues.
3. We ordered an appetizer, the shrimp fondue, but were given the wrong appetizer, the shrimp po’boy flatbread.
4. I had ordered spaghetti squash with my meal and I was given French fries initially.
5. My fiancé ordered cheese grits with her meal and was given French fries initially.
6. I ordered my burger without a bun, and it was served on a bun.
7. The cheese grits that my fiancé ordered showed up when we were ready to leave and though we were able to bring them home, grits are not a food that reheats well.
8. We asked for additional chips for our shrimp fondue which also did not show up until we were ready to leave.
All-​in-​all this will be our last experience with Ruby Tuesday unless someone else pays, and we get it for pick-​up.

We went because the motel said we would get a 10% discount on our meal. We confirmed this with the waitress before we ordered. One of us ordered a Grey Goose vodka with a splash of tonic. What was delivered was a glass of tonic and ice a maybe a splash of Grey Goose. $ 3.00 up charge for a vodka that couldn’t be tasted. When we asked the waitress for water we heard about droughts in Colorado and excuses about why it is necessary to ask for water. The manager with a bad attitude wanted to fix things by arguing with us. The bill came with no discount. Why go to a restaurant where they don’t listen to your order and don’t deliver what is promised. Last Ruby Tuesday we will visit.

Walked in and walked right out. The place was disgustingly dirty. They sat us at a table with pasta all over the floor.

Talk about landing in a place with everything wrong with it. Came here to Kentucky for training purposes and stayed in a hotel nearby. When me and couple buddies spotted the Ruby Tuesday we picked that over Texas Roadhouse.
Worst mistake in coming here. First off, the cooks were all complaining because people were still coming into the restaurant. Second, they forgot bacon off of my request for a «Bacon cheeseburger». Last but not certainly not least I asked for medium rare turned out to be more like medium raw.
The environment here after 830pm is horrible. You can hear most of their employees complaining about costumers coming in. If anyone comes here to Elizabethtown, Kentucky stay away from this Ruby Tuesday.

I’m not going to claim that this is the fastest service or that this is the best place in Kentucky, but I’ll tell you: this is as good as you will get in Elizabethtown, Kentucky.
The steaks are cooked appropriately. Rare is rare. Baked potatoes are baked at the correct temperature and kept fluffy and moist while waiting for your visit.
The wine selection is adequate for an evening of drinking with my personal favorite cheap wine, Bonterra, always stocked.
The bar, being one of the few in town, is hopping most nights with a good mix of locals and visitors to the local hotels. This tends to create a rolling atmosphere where moms discuss little league ball with traveling salesmen. Hi jinks ensue.
Star deduction for chain failings, not necessarily the failings of this particular restaurant.
The fried goods at any RT are poorly executed with a definite off flavor that is indicative of cheap oil that comes solid in a block. The fried items leave a film of disgustingness in the mouth that cannot be cut with any acid wash. Their fresh items are fresh and one should stick with «real» food when dining at any RTs.

Staying in Kentucky while taking a break from the road for the night, I decided that Ruby Tuesday is the place to go because the Texas Roadhouse next to our hotel is SO PACKED that you can’t find a parking space.
The service was good, with the orders placed perfectly and the food arriving at perfect timing. The salad bar I had was delicious, but I was very slightly disappointed with the Spaghetti Squash Marinara. It tasted okay. My mom’s tacos were kind of messy, but good.
Overall, the restaurant is okay, but I wouldn’t really want to come back to this place.

Yum! Food is really good. Excellent salad bar. The croutons are fresh and great! Chicken tenders are amazing. Good service.

Went as a pit stop. Our mistake. Very slow. Quite expensive. Food wasn’t bad, though.

I’ve been to this Ruby Tuesdays many times. When I lived in Kentucky, it was my favorite place to eat, though I truthfully never went to many non-​chain restaurants. The food always came out hot and one time when my bank sabotaged me at a dinner, they covered my meal until I could come back the next day. They actually value your business and they want return customers. I gave the waiter a massive tip for working with me. I miss this part of Elizabethtown.

Been a few times and always great food and service. First time I had the ribs & shrimp combo and both were very good. I recommend the grilled green beans as a side. I also like their burger with the onion strings & bbq sauce.
I wouldn’t recommend paying for the salad bar. The first time I went there was a prechopped bag salad in the bowls and not much else to choose from. Not worth the price, IMO.

The salad bar at Ruby Tuesday’s is a hit and even better since they brought back the noodle salad entry. This place is very busy here in town, but seating is plenty and it takes mere minutes to be seated. Very friendly staff and very attentive for the most part; this is one of my favourite restaurants in town.

Iced tea is cloudy. Lemon looked used. I’m beginning to see why this place wasn’t crowded. It took our waiter a long time to acknowledge us and take our drink order. My steak was overcooked and the mashed cauliflower was disgusting. The best part of the meal was the steamed broccoli.

Poor food and mediocre service. Possibly just a slow under staffed day.

We stopped while on the road & experienced a nice surprise. Atmosphere was good, service was excellent & food was typical Ruby Tuesday fare. Worth the trip!

Excellent service; the biscuits are much better than red lobster any day. Food was fabulous