Personal Women’s Health Care, S.C.

I can’t thank Dr. Pozzi, Dr. Winkelman and staff enough ! They helped get my twin girls here safely ! After the loss of our son, Dr. Pozzi took over as my primary care and was so caring and understanding to our situation. His whole staff at the Elgin location are amazing ! Nurse Diane and Jackie are awesome and Vickie up front is super nice ! When we decide to add to our family, I will not go to anyone else ! Thank you for all your support and getting our girls here safely !

I like to give a big shout out to Teresa, she is outstanding. She always make sure that my chart is updated and that all the information is correct. I have been going there for years, as the rest of my family does too. Teresa is always in a good mood and makes me laugh and feel comfortable. Teresa is definitely in the right profession.

I was in search of OBGYN when I discovered that I was pregnant. I chose this practice as I found good ratings for Dr. Pozzi and Dr. Winkelman. I had pretty normal pregnancy, no complications. I saw both doctors throughout my pregnancy and was very comfortable with both of them. Office staff wasn’t so bad as mentioned in other reviews, my calls were always returned by registered nurse in between my scheduled appointments. I saw physician’s assistants most of the time in my 1^st and 2^nd trimester who were very friendly. Office wait time used to vary based on how busy the doctors are that day (if I’m seeing the doc) Happy with the practice.

I agree with most of the reviews that the doctor’s office is not the best, and I won’t be writing about how bad it is. In this review, however, I’d like to give credit to Dr. Pozzi’s medical excellence.
I had an intramural uterine fibroid tumor, but it wasn’t a fibroid tumor that most would imagine. It was growing on a blood vessel in my uterus, so the blood supply meant for my uterus would be literally feeding the fibroid instead. Its size equaled a melon (almost a full-​term pregnancy), and it was of an aggressive growth, and it could’ve grown into my other internal organs if not operated on time. It was already protruding into my uterine cavity and smashing my right fallopian tube. Most doctors refused to treat me, and I’m talking about doctors at top hospitals like Yale. My previous gynecologist, awarded a zillion times in his area of expertise, wasn’t even sure about what it was exactly that I had because my fibroid wouldn’t fit on any ultrasound screen.
I kept emailing and faxing doctors all over the place with my medical records attached, asking if they could do both — treat me and preserve my fertility. Most doctors didn’t reply, but those who did reply said that my condition looked very complicated and they could only try. TRY? Trying wasn’t enough for me.
When I emailed to Dr. Pozzi, he got back to me within 48 hours saying he can help me. So, I made an appointment to see him the following week. After my very first appointment with Dr. Pozzi, I actually had the date and time of my upcoming treatment. I couldn’t believe it! I was very nervous about it being postponed or cancelled, though. But it didn’t happen. The night before my surgery, Dr. Pozzi called me to see how I was feeling and to reassure me that he was going to take good care of me. And he did.
Indeed, Dr. Pozzi took great care of me. It was a very bloody surgery, and I had to have 4 units of blood transfusion. After the surgery, I had to stay three nights at the hospital, and Dr. Pozzi kept an eye on me very closely. He even came to see me on Easter Day. Dr. Pozzi himself admitted that my case was the most challenging during his years of service in the field of Ob-​Gyn. However, no matter how complicated my case was, Dr. Pozzi managed to save both my life and my uterus. I’m indebted to Dr. Pozzi for giving my husband and me hope to have children.

Doctors here are great but the front staff is pretty wack. They mess up appointments, insurance copays, say really ridiculous things to their patients. Not a fan and I won’t be back.

Dr. Pozzi himself is a wonderful doctor. Knowledgeable, relaxed, respectable. He earns at least 4 stars in my book. The office staff on the other hand — you can find better. I have been seeing Dr. Pozzi for several years for my general Gynecological care, but ever since I became pregnant, scheduling and receiving the information I need has been nothing far from a TOTAL NIGHTMARE.
I have never felt like more then «just a number» to this medical office since beginning maternity care. No one seems to know what the next step in my care will be, the doctor tells me one thing, the scheduling people and nurses tell me another. I have tried to have my medical records transferred also, and after sending the release, they tell me that they have sent them, yet the new office never does receive them. I physically have to go pick up my records now, because I can’t trust anyone there to do what they say they will. This leaves me without care, feeling helpless until I am able to get my own health records into my hands.
There are plenty of good doctors with attentive, friendly, educated staff. PLEASE, save yourself hours of needless phone calls and confusion — go somewhere else if you have the option. If you are pregnant and feel that not knowing what will be taking place in your plan of care sounds like a fun idea, stick with this office. One star for the office staff, and that’s only because I can’t give negative stars.

I love my docs, but have had several problems with Dr. Pozzi + Erin Keech’s nurse — all regarding prescriptions for oral contraceptives that needed to be changed. Every single time I’ve had to deal with her there’s been an issue.
First, when my «1+ refills» remaining for some reason translated to having NO refills at my pharmacy (??), I called and she called in a single refill, telling my pharmacy (not ME, though we spoke on the phone) to have me make another appointment with my PAC. ermm, okay.
Fast forward to my next WellWoman this fall– all was fine, I had another exam, got my 12 months of bc. Two months later I wanted to try a different pill (which was discussed as an option during my appointment). So I called and the nurse told me she was going to give me the strongest version… except it ended up being the same thing I had already been taking. (…I assume she didnt check my chart.) So I called again and she gave me a different pill… but instead of 10 refills, I got 5. Sooo I had to call again.
I don’t get good reception near my desk at work since the office is surrounded by thick concrete on all sides. I inadvertently lost her call as I was talking and powerwalking towards the front door. I immediately called back and told the receptionist that the call had dropped. I was put on hold and then was told that the nurse was «busy and was helping someone else now»…literally 30 seconds after the call dropped. …honestly? So we played Phone Tag again.
The kicker was her calling me back and lecturing me about the dropped call. The way she spoke to me was pretty upsetting, and I have a pretty thick skin. I remember wondering how a hormonal/​pregnant patient would fare. She said she’d call in the new prescription when she had time. After she hung up, I called the office back and told them that I didn’t want to talk with the nurse anymore; I wanted to talk directly to Erin when she was available.
Erin called back a few hours later and was VERY nice. I explained the issues I had had, and she ensured I got 10 refills of a new pill. I wish her nurse was as nice and thorough: we could have saved several phone calls and a bunch of unecessary frustration on both ends.
In the future I will ONLY be talking with my OB or PAC; THEY are very nice and professional.

Dr Pozzi is truly a refreshing change in OBGYN care. I was seeing his PA Erin Keech who is also very knowledgeable and is very attentive. I elected surgery as my form of birth control and Dr Pozzi called me the day before. He made some jokes, answered all my questions and put my mind at ease. The only complaint I have was in calling to talk to the nurse after the surgery. I wasn’t able to connect to discuss getting a different pain killer. I tried 3 times. Other than the minor hiccup I’m glad I found this practice.

Up close and personal and on a first name basis by now.
I have had 2 elective procedures here in addition to my yearly exam. I will spare you the details of the procedures but they are called Essure and ThermaChoice. They were a little painful and would make you squirm but the outcome of both has been smooth-​sailing and very positive and I would not hesitate to recommend both procedures as well as the doctor who did them.
Dr. Winkleman took all my verbal abuse and even the threat to punch him in the face with the utmost courtesy and professionalism.
He definitely deserves the 5 star rating for having to be «all up in it» as many times as he has.
Office staff has always been nice. Nurses, too. I had to see Dr, Pozzi once for an urgent matter related to my last procedure, and while he was great, I can’t help but think that my cervix believed I was cheating on Dr. Winkleman and refused to cooperate.

I started seeing Dr Pozzi when I became pregnant w my third child last June. He was amazing from the get go, calming my nerves and making me comfortable. Within minutes I was comfortable w my choice in changing Obsetric offices.
Over the course of my pregnancy, I continued to see Pozzi, his PA Erin Hoffman and Dr Winkleman, who ultimately delivered my daughter. He was AMAZING during the entire process. Mind you, I have 2 other kids that were NOT DELIVERED W/​this practice. This birth was my most challenging and I am so glad that the Dr’s of PWHC were mine.
Anyone looking for a new practice should seriosly consider them. From the staff to the physicians, I have always been made to feel most comfortable. I have even refered a close family member to start seeing them. I will not be seen by anyone else!

True, the office could use some updating. The staff is all very friendly and my doctor, Dr. Winkelman, is amazing. The exams are always quick, painless, and as comfortable as they can be. He’s kind and compassionate and always takes the time to sit down and talk with me (especially appreciated when my husband and I had concerns about getting pregnant earlier this year). I wouldn’t go anywhere else.

After moving to Chicago, I was in desperate need of a lady doc for well woman exams. Being that I’d been a patient of my home doctor for over 12 years, I was really nervous about finding someone who would understand my complex medical history.
Think of it as a new divorcee hitting the dating world again! After a few bad dates, someone finally recommended Dr. Pozzi. My initial meeting with him was very pleasant, warm and kind. He was prompt and took adequate time with me to discuss my health concerns and to make sure I was taken care of.
Since I’ve been a patient now for nearly two years, I’ve found Dr. Pozzi has not changed. I only occasionally see him, mostly because for simple exams his PA Erin is easier to get in with on late notice (Me, plan ahead, never!) and she does a great job.
I would highly recommend him to anyone seeking an OBGYN in this area.

I wouldn’t even give a star if possible. I went there for a consultation, just to see if this was the place I want to deliver my baby. I got there at 8:30 and had an appointment at 8:45. I waited until 9:30 to be called in a room. At that point I waited and waited and was listening to a loud conversation in the hall way. I asked who that man was speaking and who he was speaking to and the nurse said it was the doctor talking to the receptionist. I listened more and heard them talking about their kids and going out… this lasted for 15 MINUTES before I got up grabbed my stuff and said that this was ridiculous. It was 10:00 when I left. Never being seen by the doctor however I listened to his BS conversation about nothing. I was DISGUSTED and refuse to ever give a place like that my hard earned money! RIDICULOUS!!!