Chili’s

Happy with the food and service. The only thing that grossed me out was watching the hostess clean off the tables by sweeping all the food and trash onto the floor and leaving it for everyone to step on.

I love this Chili’s. My fiancé and I are big Chili’s fans and whenever we’re in Elk Grove, we love to come here. Great food, nice waitresses and waiters, good music. All in all a great place for any meal!

This place always offer great deal like the dinner for 2 for $ 20. Come with appetizer and 2 entrees. Love their chip and guacamole. Fajitas and baby back ribs are my favorites.

Very impressed. I haven’t been here in years. We received a gift card and this was one of the locations to choose from. I Unilocaled Chili’s and was on the fence with the mixed reviews. Glad I came. Kids enjoyed their food and games on the kiosk at our table. The food overall was great. Our waitress Ashely had awesome customer service. I’m glad we gave this place a shot. Our family will return for sure.

I ordered wings and they looked nothing like the ones in the picture and I asked the waiter why and he said in the picture they add color what kind of shit is that I’ve had microwave wings better then this I tried to eat the wings I drowned one in ranch took a bite and could barley stomach it so ordered other wings … At Least the waiter was nice about it beside the fact that he looks like Diego from ice age

Food ok, good service and usually don’t have to wait long to be seated. Kids and I love to come here cuz of there kiosk on the table: games while waiting for food and pay at the table :)

As a self-​proclaimed foodie, I understand there are times where you want to break from the new and exciting and try something familiar — which is what brought me to Chili’s bar with a good friend of mine. All the main points were there for me: overall cleanliness (with the exception of the incredibly slippery tile floors thanks to the rain), friendly and engaging wait staff, our bartender ‘Bubbles’ was AMAZING, and of course good food and margaritas. While to some the food may not be revolutionary it was still good enough that I enjoyed my evening and had a blast polishing off 3 margaritas to myself. Customer service was stellar, and for me that makes all the difference in the world.

I haven’t been here in a few years when we received a gift card for the holidays! We decided to give it another try!
We were greeted and seated quickly. Our table was super small but we tolerated it. Lots of stuff on the table.
We both ordered their sirloin steak option and continued to chat. Another person came by and dropped off this device that you can play games or order your food and pay with it, too! We liked that concept!
Our salad and lunch came and it good! The steak even had great seasoning and cooked to our liking. Most people would order dessert but we opted for their boneless chicken wings! That was delicious!
Our waitress dropped off the bill and said no rush! We quickly jumped to the opportunity to pay by their electronic device! We were able to run our gift card thru and finished paying by credit card with zero hiccups! Awesome! No waiting around for someone to help us! We were on our way to our next adventure…

This review is for our Sever, Ricardo… he was working the bar tables during my visit. His attitude and enthusiasm is amazing! Socializing and prompt service, made you feel right at home. He sets the bar for what customer service is and definitely needs a Promotion!

This is my husbands favorite place and we always sit in the bar area. The food is good, the drinks are amazing. I really want to stress that our server was amazing. This was the second time we had him and he was great both times. Great customer service Joseph

My sister and I went here to have dinner and not only the services was horrible but the food was horrible as well! Our waiter took forever to take our order and to bring our food. He never comes by to ask if we needed anything or if everything’s ok. I specifically told him not broccoli and substitute for a corn. Obviously he doesn’t listen. My plate had the full rack of ribs, fries and broccoli. I told him and he brought out the corn. My ribs tasted like it’s been sitting for while after it’s been microwaved! My sister had the Mexican plate and it seems like they just threw everything and anything together. I will never go back to this chilis again.

This Chili’s resurrected from the dead! They went from one of the worst, to one of the best spots I enjoy going to in Elk Grove! After almost a year, we she decided to eat here again and I’m so glad we did. They completely changed their wait staff and perhaps manager? Whatever they did, it works!
The food… Delicious. Hot, tasty, and on point every time now! We always do the 2 for $ 20 and my usual is the steak. Always cokes perfectly and seasoned beautifully! I LOVE that our severs bring the steaks or and actually asks us to cut into it to confirm it’s cooked to our liking! Fried pickles, tasty, yummy, like no other! Broccoli, perfectly crunchy and seasoned. Chips and salsa, bottomless (which is a plus!) with a burst of flaaaava!
Service is excellent. Can’t ask for better servers. Friendly, down to earth, attentive, and polite. I love their new kiosk system at the table (paying this way is so fast and great! We don’t have to wait for the check any longer!). Their rewards system is the best. We always get complimentary drinks, desserts, and more!
Love you guys, Chili’s! Glad I came back.

I am from LA and have always had pleasant experiences at the chilis out there so I was super excited to find one here since I was not familiar with the area.
My excitement ended soon after I walked in when the hostess did not even bother to acknowledge me, I went up to her and said hello with a big smile and she just looked at me like I was bothering her. I told her a table for two and she shortly and rudely asked the name and told me I would wait about 20 minutes all without a smile or even looking at me. During the entire time I waited I noticed that she treated every single guest that walked in the same.
Just an FYI Chilis a customers first impression of your business is a lasting one, maybe you should train your hostess to smile, engage with guests instead of acting like each one bothers her, and stay off her cell phone.
The only reason you are getting three stars is because the service I received from the waiter totally saved my experience and kept me from complaining right then and there about the hostess. Ricardo was great and really turned our night around! Food was good, there was a bit of a wait but it was pretty packed on a Saturday night.
Maybe you should get Ricardo to teach the hostess how to act with guests.

The first time I came here which was like 5 months ago, it wasn’t that great. I wasn’t satisfied with the Ribeye I had nor the service. So I was iffy about coming back again. But last night, I went in and it made me want to come back again!
Our servers name was Ricardo, EXCELLENT customer service. Nothing beats good customer service! He was so patient and friendly and was constantly checking on us to make sure everything was all good.
I had the Classic Sirloin with broccoli and it was scrumptious! The prices were reasonable! And the service was very quick!

Don’t bother the staff!
Upon arrival on a slow Thursday afternoon we and 3 other groups waited several minutes 8 – 10 before being greeted. Once seated, our server greeted us promptly and took our drink order. For a total of 4 drinks the wait seemed extensive. When asked about the St. Jude’s chili pepper papers, our server looked perplexed. We had to explain to her what promotion her restaurant was running (training opportunity Chili’s *hint hint*). She never did return with the papers for the kids, so I walked to the podium by the front door where a staff member was engrossed in texting or some other activity on her cellphone. After being ignored for several seconds I made my presence known with a clearing of the throat, as asked if she was in the clock. She made eye contact, said «yes», and returned to her preoccupation. I asked her for two of the Judes peppers and she quickly obliged.
Our food arrived after approximately 30 minutes. One item was completely incorrect, but we made do as we were emaciated by this point. Drinks went without refill and the desert we ordered was also incorrect.
We have heard from friends this location has a total disregard for customers, but experiencing this firsthand was eye-​opening. Needless to say the entire experience our last for this location.

It’s a chain, so most Chili’s are the same. I would probably rate this a 3.5, but a 4 star review didn’t feel totally justified so I rounded down.
I went here once with a friend for happy hour/​dinner. There was plenty of parking but I felt like the aisles were kind of small or something? I swear it felt hard to park but maybe I was just tired after work.
The place was packed on a Thursday night, but my friend had grabbed a table in the bar. She raved about the $ 4.50 margarita she had so I ordered one in a different flavor. The server was very quick at taking our orders, almost to the point of feeling harried but she was friendly. My margarita was huge but either I’m no longer a lightweight or it was super weak because it didn’t affect me at all.
We got the 2 for $ 20 meal and ordered chips and guacamole followed by fajitas (pork for her and chicken for me). We got an insane amount of chips and even though we snacked constantly, barely made a dent in the chip mountain. The guac was good and we also got salsa. For the fajitas we got so much stuff: tortillas, plate of sizzling meat and veggies, rice and beans ($ 0.99 extra), and the fixings (sour cream, cheese, salsa). It was all good and we had tons of leftovers for our guys so technically it’s 4 for $ 20! ;)
They have a nifty tablet thing on the table to look at the menu and pay. Of course AFTER we pay I realize my margarita was actually $ 8.99 — I either got charged the regular price instead of happy hour or I got some special one. Dang.
I would not mind coming back.

We literally sat down and walked back out within five minutes. The bar area was filthy. Several dirty tables including the bar itself. It wasn’t that busy so I don’t know why it couldn’t be cleaned up. No acknowledgement from the bartender when we walked in, and we had to stand and wait for him to half heartedly clear a spot off for us. He then slapped a menu down in front of us with attitude, oh, in front of the dirty glass he left there. We got up and walked out. He didn’t even make an attempt at service recovery.
We went right across the street to Chevys where we were greeted at the door into a clean bar and we were served promptly. Service done right.

Chilli’s is me and my brothers go to place and we always sit at the bar and eat and we love the bartender mike. Great conversation and he knows what we like… He makes me his own yummy concoctions now

A friend of mine wanted to meet up for an impromptu happy hour, so I suggested that we meet here. On Sunday’s they have an all-​day Happy Hour that actually consists of decent food. I decided to go with their Classic Chicken nachos, Wings Over Buffalo (chicken wings), and Skillet Queso and Chips (of course I shared all of this). Our waitress (who was extremely attentive) suggested that we try their Blackberry Presidente margarita. After taking our orders, our waitress promptly brought our waters and margaritas.
We were satisfied with everything except the Wing Over Buffalo. When they were presented to us, they were extremely dry. It looked like the buffalo sauce dried up due to the wings sitting underneath the food warmers for too long. We brought this up to our waitress, she apologized, and promptly returned with some fresh, well sauced wings. Even though it was a disappointment to not have them done right initially, it was not a big deal. The fact that she apologized and got it right the second time, made the matter easy to forget.
Overall I was content with the customer service experience and the food that we ordered. Similar to Friday’s, I don’t have really high expectations for the food. These restaurants are usually good for those that want a quick bite and a cheap drink. If you are looking for gourmet meals, you will be disappointed (the bad reviews reflect this)!

1^st time we were ordering to go was years ago and I had a cold corn cob, like from just coming out from the fridge in the same container with the warm foods, so we r devided never to order to go from Chilli’s again.
We decided maybe they change now, well they did a little bit better.
We order dinner for $ 20.00
Chipotle chicken flatbread really dry, hubby had one bite and no more.
Hubby half racks ribs are dry too, but fully loaded mashed potato are good.
My medium 6 oz classic sirloin turn into medium well because they wrapped it in aluminium foil.
No more chili’s @ this location.