Huft Heating and Air Conditioning

I cannot say enough nice things about this company. From Brian on down to EVERY tech I have had the pleasure of working with I am a life long customer and would recommend them by far over anyone else! They are an honest company that goes above and beyond to make sure they are offering the best service possible. They are always here during the time frame they state and make sure they accommodate my schedule.

1 ½ hours and we are still waiting. Not very happy with their service call timeframes. Service guy was cocky and lacked experience and communcation skills. He cared less he was almost 2 hours late. We definitely won’t be using them again.

The appointment process was excellent, Matt was punctual and thorough. Since I didn’t go up into the attic he brought down photos of what he thought needed attention, which I really appreciated. I was impressed with Matt during his initial service and requested him to do the subsequent service on my home. I really appreciated how he provided information so that I could understand what was going on,.
I purchased Huft’s Silver Club ($ 119) for two visits plus 10% off repairs, which included the air conditioner service in July, 2015, and heater service in November 2015 on my rooftop unit. Along with the heater service two ducts were replaced. While the combined invoices reflect the standard rate as $ 884 the «Club» rate I paid was $ 782. I saved $ 102, but the «Club» fee was $ 119 –well, you do the math.
Even so, I would request Matt again, if needed in the future.

I have been shopping all the local companies over the past 2 months in preparation of purchasing the entire package.
Ryan originally came out and we discussed several options. He was not your typical pushy sales guy. He was extremely knowledgeable and never pressured. I called him for a follow up visit and again no pressure. I felt very comfortable and extremely happy with his pricing. The technicians were here today and again very happy with their staff. Friendly, knowledgeable and respectful of my property. They did a great job. I sent back the thermostat today when the technician pointed out my current one was a higher end model and fairly new. Honest service! They quickly refunded me for the thermostat. I highly recommend this company. Excellent people!

I called them in response to an offer posted on Angies List, but ended up signing up for their «club» instead, which would save me more money. Nathan came out first to evaluate our air conditioning system. Turned out we needed some work — not surprising on a 13 year old system.
The club membership (about $ 140 I think) resulted in a 10% discount on all repairs, plus covering this first AC service call, and a second call in a few months to service the heating system. Seemed like a good deal.
Tim came out a week or so after Nathan’s visit, with the parts that had been ordered for the system. He thoroughly cleaned the outside AC unit and the blower unit in the attic. He also installed some parts to keep the AC system running a bit longer. In addition he did some other cleaning of an air-​to-​air circulation system that came with our house. This wasn’t part of the covered service, but he volunteered to do it — as well as cleaning the three filters that are part of the system.
All in all the Huft techs were clearly competent and experienced, as well as friendly and right on time. Based on my experience so far I’d recommend Huft highly.

Every since I switched to them from Bell brothers heating and air conditioning we have been supper pleased. 1^st off their techs are really knowledgeable, honest, trust worthy and dependable. For any type of repair they are really competitive on their rates. Also if you have an issue they will try to get you An appointment the same day or by next day. I once had bell brothers AC tell me they couldn’t fix my AC for 5 weeks that’s why I switched over.

My house is eleven years old, and four years ago my heater and AC started having problems related to a bad installation of the original units. Two companies insisted I needed new units, so for a third opinion I called Huft. Huft technicians kept my system going with minor repairs until last year when its staff installed the new heater and this year installed the new AC. I could not be happier with my experience with Huft during the repair years and now with my new Lennox systems. The Huft technicians always tried to minimize my expenses and continue to give service that is competent and friendly. The new systems work beautifully, and I enjoy Huft’s twice yearly inspections. Three neighbors had Huft install their new systems, based on my recommendation, and they have joined me as happy Huft clients.

I signed up for their annual membership which includes a spring and fall tune-​up of my a/​c and furnace in early 2011. I can count on Kay to call about every 6 months to set up my appointments. The service representatives are very friendly, informative and professional and offer recommendations when needed. I have found this service gives me great peace of mind that everything is working properly and would recommend it to everyone.

Bought a NEST and tried to install it myself. First unit was effectively dead on arrival and NEST replaced it. The new unit reported wiring issues the moment it was plugged in. I knew I needed to call a professional. Using NEST’s suggestion, and doing some research on my own, I choose Huft. I’m glad I made that choice. They were running a tad behind from a previous job but did call to let me know when to expect the technician. The technician, James, was courteous and pleasant the moment he walked in the door. He predicted it was an issue with the common wire that NEST says is not necessary. After crawling up into our attic, his suspicions were confirmed, it was the common wire. He got everything plugged in, confirmed it was working, and tested all of our registers to ensure that we were getting proper cooling. I appreciated his knowledge and suggestions on some other things that have been troubling me. The service fee was reasonable and the work is guaranteed if we have any further issues. I wouldn’t trust anyone else after working with Huft. They’ll be getting some repeat business near winter time to inspect the furnace. Thanks for an outstanding job today James.

AC broke at 108 degree day.
Huft Heating saved me, they came in in 30 min. Service was exceptional. Thank you.

We just had a cut in preformed on our home last week, boy is it life changing. After a thorough research on Unilocal and Angies list with 12 other physical estimates, this is the company we proudly chose and highly recommend. Can’t say you enough great things about this company. The entire crew and staff are so professional and nice. Ryan was so through and great at listening to our concerns and helping us understand the entire process, options and different systems. He gave us great deal on a Lennox split system, with a 3.5 ton unit @ 95% efficiency also offering to beat any other offer that was comparable. It wasn’t just the price that caught us though, is a very honest person and you can see he cares about and believes in the product is he selling. The install crew was efficient and friendly did an install on a very hot day and worked so hard to complete quickly. The process was two days. The system is so quiet and our home is so cool, yet you can’t even feel the cool air coming out of the vents, it’s amazing. Oh also upon my own research I found a lending program that was not credit based and used your property value as a basis for loan amount. The loan would then be a supplemental tax to you property taxes with rates less than a HELOC, 2^nd, unsecured, or credit card. Anyway, Ryan actually went above and beyond, in order for us to use this program (Ygrene) took a class to become an approved certified contractor. We are so grateful for all this company did for us and they really do take customer service and satisfaction to a whole new level.
Thanks guys at Huft, You rock!

Okay so I called them again for another issue with the hvac system. The house in Greenhaven is finally in escrow after my tenants left. House inspection showed unit was short-​cycling. Unit is still under 5 years old so I decided to have them service and diagnose it again. New tech is Matt. previous technicians I’ve dealt with (Bob and Steve) are no longer there. Matt gave me the bad news and that the problem is outside of warranty. So I’m fine with that, I know not everything is covered under the manufacturer’s warranty. Cost of repair is $ 400 bucks. So when I asked if that was the total bill, he said he still needs to charge me the $ 80 diagnostic fee. Whoa, in the process of getting the house ready for the market I dealt with electricians, plumbers, garage door technician, painters and while they all have service call fees, they all waived it once I told them i’ll have them do the work. So I was expecting the same from Huft, after all the unit is still under 5 years old and they can at least waive that for a repeat customer. So I asked Matt nicely if there was a possibility that he can maybe just waive the diag fee since he’s doing the work right there and then, no extra trip. He said he can’t because he still has to charge me for his time and the gas and the truck wear and tear. So I said fine, just do the work. In my mind I was thinking maybe I can talk to the owners, Brian and Kendra, and maybe they’ll have a more understanding ear. So the next day I called the office to pay over the phone with my credit card. They gave me the $ 480 total and again I asked if maybe the they just waive the service fee, Kaye transferred the call to Brian and he gave me basically the same spiel that they would lose money if they waive the service fee. So that was the end of it. I didn’t press further or begged or demanded, but it was truly disappointing from a customer-​service standpoint. I was aware of a $ 25 discount offer on their website but I didn’t mention. I was hoping Brian himself would bring it up since it was pretty clear I was looking for some kind of discount. Instead he brought up that maybe I should join their club for a $ 99 annual fee and all future work will have a 10% discount. I said no since this house is now in escrow and will not be needing their services anymore. I paid the $ 480 and called it a day.
I guess every consumer has different expectations. For me I don’t expect them to offer to waive their service fee, but if somebody asks and he’s already giving you the business, then maybe go the extra mile to show appreciation of your patronage of their business. I don’t really think it’ll cause the company to lose money if they waive or discount it. I think i’ll go ahead and remove the Huft sticker and phone number from the thermostat and will tell my buyer to use a different company for future hvac service.

Nice people. Provided helpful recommendations even though they couldn’t send someone to fix the heater.

Outstanding service and product. We highly recommend Huft Heating and Air Conditioning. We have been busy with many different kind of contractors lately and Huft has been the most professional, informed, and service oriented business that we have worked with in a very long time. Brian Huft went above and beyond the call of duty to ensure that we had the perfect installation. The quality of work was awesome and the whole crew was extremely capable and extremely courteous and considerate.

The salesman for Huft was very friendly and knowledgable. No fast talking like I’d gotten from other guys who bid the job. When I signed with Huft, the salesman (wish I could remember his name!!) told me exactly what to expect.
The installation crew was timely and clean. Though their people skills weren’t as dynamic as the salesman’s, they were easy enough to talk to. I love my new system a lot and every time I’ve called them, the staff have been responsive and polite.
I did end up with some inspection corrections, which means two visits from the county, but the girl on the phone told me that was totally normal and I’m expecting that Huft will live up to my expectations of quality service and come on out here and fix the issues.
I’d definitely recommend this company to anyone looking to replace their HVAC system.

LOVE them! Came home from out of town to find AC out on Hottest day of the year, so far. We were scheduled in a very reasonable amount of time (not a 8 days, like another company) Courteous, informative, knowledgeable and thorough. I am very happy and would give 10 stars if I could!

I had dealt with Huft a couple of years ago when I owned my house in Elk Grove and when nobody else seemed interested they helped us on the 4^th of July when our AC went out. My wife and I now own a home in Carmichael and were having major issues with airflow, despite the fact that we have brand new heating and air units and brand new ducts. I initially called JR Putman, you know the company that doesn’t pay their associates on commission, and they told me my system was designed completely wrong and wanted to charge me $ 2000 to «fix» the system.
This felt wrong as my next door neighbor is a master contractor and is the one who rebuilt our house so I wanted a second opinion and called Huft. Kay answered the phone and remembered who I was from a couple of years ago and promptly sent Christopher to our home and not only did he tell us that our system was perfectly fine, he found that we already had dampers installed and helped to balance our airflow.
We went from having three freezing bedrooms and two great rooms that were like ovens to having an even tempered home with adequate airflow to all of our bedrooms. We were so impressed that we purchased their maintenance package (which includes two tuneups per year and discounts on service) and with the service charge paid only a fraction of the cost that JR Putman quoted us.
My wife and I couldn’t be happier with Huft Heating and Air and would highly recommend them to anyone.

I gave Huft a call when my A/​C and heater quit last week. Everyone that I spoke to was friendly, professional, and very helpful, and after a few calls back to me to diagnose the problem, I had an appointment within a few days.
Bob showed up right on time, and I explained what the system had been doing as we walked to the garage. He removed the front panel and diagnosed the problem within a few minutes. He gave me a full explanation of what had happened, and had the system up and running in no time at all.
Bob is a great guy and a real professional. He impressed me so much that I had him do an annual service, so now were good to go once again.
I can recommend Huft fully, and I will certainly use them again in the future.

I hate giving bad reviews, and this review isn’t based on the companies product it’s based on the customer service and privacy. Somehow this company got my name and address and they send me so much junk mail. I send them back return to sender, and also I called them two times, I was super polite and explained to them I didn’t want to be on their mailing list and didn’t know where they got or bought my information from. I have no interest in the service and asked them kindly to remove my name and address, the woman was … well, not rude, but not polite, she said she would remove me… and 3 more deliveries of wasted paper, I’m still getting garbage mail, it’s just a waste of time, paper, money, and privacy on both parties, I don’t get it? Stop mailing me stuff… ?
:) I don’t dig it one bit…
Also, most of the positive reviews here were all made in the same week, and the users are inactive and have no info, photos or use on Unilocal,probably fake accounts or friends… not cool!

The Unilocal special caught my attention, but the professional and friendly service will keep me returning. Our HVAC unit needed some TLC and Huft was able to send someone out the next day. Lanny was very professional and explained everything he saw and was doing.
I can’t say that I know competing rates, but I thought the service charge was reasonable. Thanks Huft (and Lanny)!