Pins N Strikes

We always have fun coming here to bowl, great family time. On are last visit the young guy up front was friendly and nice. Its clean organized and the food is good and being tiny I can always find a ball light enough which is a Huge bonus! The arcade is always fun on the way out, I love the motorcycle one such a blast! We just have to make sure we know how much is okay to spend, it adds up quick. Always fun!

Not my first time coming here but unfortunately
probably my last. Loved the fact that it wasn’t even remotely crowded but I’m not sure if it’s because we got here on a Thursday at 1:30 pm or because this place blows.
One star given because the place was clean. But again, it wasn’t very busy.
Other than that there was ONE employee actually working and she was running around frantically trying to get customers on the lanes in time, running the snack bar, and bussing the tables. Go her!
We paid $ 28 (2 games for 2 people at $ 5 and shoes are $ 4 a person.) and we spent more time waiting for our balls to be returned than we did bowling. Annoying. Eventually they didn’t get returned at all so when I asked they made it seem like it was the biggest inconvenience. Also, the shoes are highly uncomfortable and you pay BEFORE you bowl.

Fortunately, unlike other Unilocalers who had a bad experience, I was one of the lucky ones who didn’t encounter negative vibes. My friend and I wanted to do something fun at 8PM right before our movie at 10:30PM. We decided to go to Strikes to get our bowling on.
While walking and heading towards the front counter, we immediately saw a flock of people bowling and it looked like there were no lanes opened. When we told the cashier that we wanted a game for two, she told us $ 20 and it was on Monday night. I felt like that was pretty pricey for a game and two pairs of shoes, but we just went with it. We were assigned to lane 2 and everyone looked like they were having fun. The people around our lane were very nice and respectful. Whenever the machine spat out a ball that was ours that went to their side, they would roll it back to our side and give us a smile.
Overall, I hope that I won’t have a bad experience if I ever do come here to bowl again.

All I have to say is awful, awful, awful! Except for the young lady at the ticket redemption counter, the rest of the staff was rude. After spending $ 20 on tokens my children and I went to the ticket counter only to realize that they only had candy and friendship bracelet and a tiny little car as things you can get for under 45 tickets and then the next group started as 700 tickets. How can you have nothing for people who win over a hundred tickets but candy and junk bracelets? I ordered food and was told it would be a 10 to 15 minute wait I went back 20 minutes later and they had completely forgotten half of my order so that I was told I would have to wait an additional 10 minutes. Then instead of being apologetic when I went back the second time around to retrieve my forgotten food I was giving attitude instead of an apology. This is my first and last time visiting this establishment. From the outside it looks like it would be a really great place to take your family and hang out but after the experience I had today I will never be going here again. Management really needs to talk to the staff about being respectful of their guests. Oh and I must mention the prices are ridiculous! The money they charge for the crappy food they are serving is crazy.

I have been going to Pins N Strikes for years and for a long time and was a very good bowling alley in the Sacramento/​Elk Grove area. It has since gone down in quality, service, however, have increased their prices tremendously. One of their better deals was the early bird special. Originally, the prices was $ 1.50 per game which was increased to $ 2.50, $ 3, now $ 3.50? Additionally, I do not believe people would pay $ 8 dollars for one game of bowling it’s just not reasonable. My recommendation is to go to Capitol Bowl in West Sac or Country Club Lanes in Arden-​Arcade.

Children all around, plus the shoes is not good, the place is not comfortable. It is too annoying!

One star for pretty decent price, one star for bar service. Last time bowling was terrible. Came at 9h30 and bought 2 games. Our lane and the neighbor’s lane broke and we end up waiting for 45 mins for find them and wait them to fix the problem. The other group next to me give up because they couldn’t find a staff to fix their lane. At 12am and they shut down all alley. We end up loosing other haft of the game. One thing i hate about his place, they squeeze 8 people in one land and expect them to finish 1 game in 1 hours.
To avoid the problems I had :
1. Bring your own shoe and buy game by game if you have a big group.
2. If you want 2 lane, make sure you have More than 9 people.
3. Buy beer and party while they fix their bowling alley.

Great time bowling here. Went afternoon day after Christmas. Only had 1 girl working counter with LONG line. I felt bad for her but she kept get calm and was very pleasant. We had coupon so got great deal for 11 people with shoes! Service at lanes was great with server coming over frequently and made sure we were taken care of.

We got inside and the atmosphere looked fun! There are arcade games, a concession stand, a bar and lots of cool posters with different promotions for different days of the week. We stood in line of about fifteen people and we were excited especially my son. It took us about 20 minutes to get to the counter as they only had one register open.
When we finally got up to the register the girl helping us looked stressed and didn’t seemed to happy to see us. We asked her politely for a lane and shoes for all of us and use of the guided ball rail. My three year old son loves bowling and we have bowled many times at other locations using the guided ball rails. We carry the ball for him and place it on the rail and he pushes the ball down the rail. Anyhow she told us that they do not provide the ball rail and that they have it but it’s for only disabled people. We told her that we don’t want our son carrying a 6+ pound ball for his safety because he could get a hernia. We asked to speak to a manager to see if there are any exceptions and we stepped to the side to do so and let other people go ahead while we wait.
We spoke with Ken who told us that there is nothing he can do and that is their policy and you literally have to be disabled in order to use a guided ball rail. Being that we drove quite a distance we talked and decided that we would just put the bumpers up and help our son roll the ball down the lane. We told him that we wanted to go ahead and book a lane. Instead of helping us, Ken told us with absolutely no care on his face that we have to step to the back of the line which is now 30+ people deep with only one register open. He told us «thats how it is when you get out of line» and smirked and walked away. Me and my family was in complete awe of him and his attitude towards us and we finally said enough of this place.
We spoke with the gentleman in the ball shop which apparently is a completely separate company from the bowling alley and told him what has just happened. He told us that he feels our frustration that he himself is fed up with the way certain management handles things and lots of people complain about the same issues not just us and he said he wished he could help.
We went to the sales office in front and spoke with a sweet girl who gave us a card of the main manager and told us to call back on Monday and file a complaint with her and she apologized on her behalf for Kens actions. We understand policies and respect it but dealing with a manager who has no sense of customer service and seems like he is more on a power trip is something else. Also this place should not discriminate against toddlers who love bowling. Type in toddler bowling on YouTube and will see all of them using the guided ball rails.
When leaving an employee told us to go to AMF Land Park which is a few miles up the road. Even regular employees have more basic customer service than Ken. We are grateful to people who are helpful and that is what a person in Kens position as a manager should have done or at least said wait here and let me get you guys in next. With that being said I’m sure this place is fun and has potential but dealing with a useless manager who could care less makes me bring my money elsewhere.
When we got to AMF Land Park the staff at the register told us that many people come in and say how horrible this Pins and Strikes place is. They understand the need for the ball rail for toddlers to use and the safety of their customers is important to them. They even have toddler bowling rental shoes which is great. Just shows you how a legitimate bowling company operates. If reading this and you have a toddler I highly suggest going to an AMF or any other well known bowling company instead. Hope this helps.

I have been here plenty of times. The service really is a hit or miss, but it’s usually good whenever I come.
My boyfriend and I, went on a Wednesday night. We had a BOGO coupon (buy one game, get the second one free) Wasn’t too busy at all. We were greeted immediately at the register and the lady was very helpful and patient.
Then we proceeded to order food before walking to our lane and again, service was good. The only thing that bothered me was how dead the snack bar looked because all of the tv screens were off and there’s really no menu up displayed so my boyfriend and I were confused at first. Oh well.
After that, we headed to our lane. Cool. Food didn’t take too long to arrive and it was delicious! We ordered pizza and cheese fries. Music was great, played EDM which is what I enjoy.
Bathroom was very clean and smelled good.
Overall, good experience for date night. The only thing is that once you enter, the entrance looks straight up dead. It would be nice if the entrance had a more welcoming vibe. I’ll still keep coming back here. Place is kept fairly clean and it’s huge!

Came here for a work function. Pizzas (mediocre) were ready on time, but none of the other food was for another 45mins. Cups were 6oz styrofoam, and they didn’t bother to label the water and the flat sprite until several people said something.
The actual bowling was fine, though it was difficult to find balls 10lbs or less that didn’t have extremely small finger grips. Shoes were bizarre as well. My particular pair had one extremely long lace, the other didn’t have enough lacing for more than 3 holes. I opted to wear my street shoes instead. There was no seating for the players on my lane, though other lanes had couches available.
I didn’t use the bathrooms here, so I can’t comment. However the bar service was pathetic — ordered a drink, and it took about 10 – 15 minutes for the bartender to figure it out and another several minutes to pay. (There were only two patrons.)
I wouldn’t come here if I had to pay for it. I’d rather go bowling in Stockton.

I came here and cannot believe how I was treated. I was told I could not bowl here because I cannot keep the ball straight enough m i have a permanent knee growth disability as well as patella femoral syndrome and broke my wrist just over 6 minths ago. I cannot believe how I was treated. Part of me feels it was about power or race because of how I was talked to m i came here before without incident and bowled worse. They have taken away my passion to do just about anything sports like whatsoever. I will be Calling s lawyer and all of their major offices in the morning

One star is the lowest rating I could give to this dump so that’s what I gave. The service is a disgrace! They’re consistently horrible, almost every member of the staff I’ve interacted with looks like they really couldn’t care less about being there and they can’t wait for their shift to end. There is a complete lack of any kind of urgency on fulfilling orders of food or drinks, even when the lanes are half (or less) occupied. I can probably train a team of chimpanzees to run this place better in a week.
I won’t be back unless its for some kind of birthday party for someone at my son’s school. Otherwise I’ll be spending my money and time at any other bowling alley in the area. I’ve been to bowling alleys all over California and been bowling most of my life (I’m nearly 40) and I’ve never seen ANY business run as horribly as this is.

This place is not run well. Came here on a Sunday at 130 in the afternoon plenty of lanes not being used. Cashier tells us it’s a 20 minute wait. An hour later we are still waiting, we ask the person again at the counter how much longer, and they said 20 minutes. We just gave up and left. Next time we will just go bowling at land park lanes amf, it’s cheaper too.

Absolutely disgusting experience! 4 adults 2 kids. This was October 31 2015 day time visit. We have not been bowling in many years.
We were greeted by a young lady at the counter that seemed to be bothered that she had to help us. She gave us two different pricing options. When we asked some questions about what each one was and she rolled her eyes like we were a bother and barked the answer! All we wanted to know was the difference in the pricing she explained and what the entailed. First sign that we should have gone elsewhere!
We got to our lanes and all was good. I walked to the bar as a chubby was behind the bar that looked like she was the server. We noticed she spent lots of time texting while standing at the register. after a while I walked up as she was leaning on the end of the counter talking to another employee that was sitting that the bar. She leaned back and said «do you need something»? Well DUH its a freaking bar! Maybe I want a cocktail was my though? t! I asked for 2 beers and a water. She huffed and another eye rolled but a different girl this time and pushed her way behind the counter to pour my request. Most likely because I was interrupting her conversation! Then shoved the drinks to me and mumbled the price.
Then my 7 year old granddaughter rolled the ball down the wrong lane. She walked to the counter and explained what happened. The mechanic told her she should not do that and said he would go get it for her. after about a 4 – 5 minute wait as he bull shitted with another employee he walked back after a stare of pissed off at us to retrieve the ball.
The arcade was so gross and everything we touched was sticky slimy. It is obvious they never clean the machines! The selection of toys is so cheap and had nothing good at all to even satisfy a 7 year old. We actually donated our tickets to another little girl and we left!
The only good part of this experience was the snack bar who was very friendly when we ordered snacks for the kids but unfortunately it was not enough to give a better review.
Never again will I step foot in this place. They are horrible people and did a great job to making us well unwelcome!

Thank you so much Joelle and Ken with Pins N Strikes for allowing Team Phan to host yet another successful Bowl A Thon. This event was to raise awareness and funds for The Leukemia & Lymphoma Society specifically for Light The Night to find cures for all cancers.
This was our 2^nd Annual Event and we are super happy with the service and support from our two amazing hostesses, Carol & Angie. Thank you so much Pins N Strikes for your generous support and most important your excellent service. Team Phan hopes to continue to host our events there every year! Thank you so much!

I came here a few months ago and was terribly disappointed but thought it could just have been a bad night so I didn’t want to write a negative review based on only one instance. I returned Sunday night to find it was not a fluke.
This place has bowling, a bar, a game zone and a restaurant. It also has the potential to be a great place to hang out… but it’s not.
Short version: — $ 30 for one game of bowling for 3 people. It’s a good thing we were just out for fun and not sport because the shoes were odd, the lanes were a bit slippery and the machines kept knocking over random pins =(
— I almost got a drink, but the bar was deserted. I watched for 5 minutes or so and not one person came up. Sad.
— More than half the games were broken and/​or out of order. We played on the only air hockey table in service, but the scoreboard was broken. The whole game area was sad and the prize area looked like it was looted in some riots and never replenished.
We didn’t try the restaurant so I can’t comment on that but this really isn’t a place I would visit, especially for any kind of family fun. If you are looking for a deserted place to shoot a video or be obnoxious though, it would be perfect. I’m sad to only be able to give two stars because we need more quality family fun places around. I hope the owners take their two star rating seriously and make an attempt to make this place live up to it’s full potential.

We was invited to go to strikes for an adult like bowl party. Upon entering strikes, there was a security guard asking if we was drinking and checking ID. After we happily said yes we will be drinking, he placed a white wrist band on our wrist. To the right of the building is a nice size arcade with a ticket booth. Walking a little further into the building on the left side, is a snack bar (okay price for what they have) hot wings.pizza. The basics.
We preceded to the back of strikes where there is glow in the dark bowling lanes, near a banquet hall. Oh shoot! I forgot to mention they have a fully stocked bar right in the middle of the building with plenty of bar tables and seats!
This will be a nice place to go hang out with the friends/​family. Kids can bowl, play in the arcade and the parents can relax at the bar!!! Winning!!!

My cousins and I decided to have a cousins night out, one weekend, and decided to come here. Since it was the weekend, the place was very busy. I think we waited 30 minutes to an hour just to get to our lane. I’m not really complaining about that since it was a given that it would be busy.
The food here was decent. We were all hella hungry so it served it’s purpose. The food here is overpriced so if you do come here, just bring your own food as if you would do like you’re going to the movie theaters. =)
The staff here isn’t consistent. Some of the staff were pretty friendly, like the ones serving the food, but some of the staff members seemed like they were on a completely different planet. The guy distributing the bowling shoes seemed to be confused when I told him my shoe size. He gave me the wrong shoe size twice, which was hella frustrating. I finally got the correct shoe size after the third try, but it was still a royal waste of my time.
Overall, this place is decent, but I’ve experienced way better elsewhere. I would only visit this place again if I’m in the Elk Grove area and if my family wants to visit this place again.

Would you believe that Strikes is actually cheaper to bowl at than other run down dilapidated bowling alley’s? Crazy right!
We decided to go bowling on President’s day rather than going to zoo, which had a line out the gate all the way the stoplight. no thank you. When we called our local bowling lane, they said the wait was three hours and the cost was $ 5 a game and $ 5 for shoe rental. Holy crap. I thought there’s no way strikes is cheaper than that! Boy was i wrong and i’m glad i was!
I think we paid $ 4.50 a game and $ 2.50 for shoe rentals! Plus they have an awesome deal on saturday mornings where it is nearly half that price!
We had a great time bowling. Customer service was decent as well. There was a game room there as well, not as big as other game rooms at other location, none the less we had a great time!
The V.I.P room looked «off the hook.» Blacklights galore, music thumping. Unfortunately it was a little to steep for me at $ 30/​hr. Would like to try it some day though!
We will be back again! I think my son is hooked!