Don’t use the car wash. They made an effort to put NOREFUNDS on the car wash sign. Why? Because they I’ve constant issues with it! I should have known. I asked if it was working when paying and he said yes. It didn’t wash my car right, left dirt in patches, and then cut out when the drier needed to work, I had to wait for another car to finish before redoing while waterspouts form on my hot car. The lady came out yelling at me that she activated the drier twice. Yelling I told her that I already had wye raptors and had to redo it again. She laughed at me and walked away. ahe then redid the car wash. Amazing. Why would she get so upset? Is she losing money due to my fault? Why is the drier tripping the breaker? It’s incredible how some people behave.
Tony N.
Évaluation du lieu : 1 Elk Grove, CA
Never had a reason to write a review about this place, but something happened to my last week that made me so irate that I had to say something. My car was bombarded with bird poo after spending a few hours washing and polishing it the night before. I was too lazy to wash it again and decided to take it to the Shell Car wash. Keep in mind that this review is ONLY for their car wash. The car wash costs $ 7($ 1 discount with the gas) and as I made my way around the corner to enter the car wash, I was flabbergasted when I saw the car wash that I was going to put my car through. It was the poorest excuse for a car wash. The area was practically empty and the equipment look like it should had been replaced 15 years ago. I entered the car wash grew more and more angry with each squirt of water on my car. By the end of it, my car was still wet and the bird poo were still there. I was not going to stand for this injustice and went inside to ask for a refund. I had to talk to the manager who asked me numerous questions after I told him that i was unhappy with the car wash. After a few minutes of exchanging words, he asked if I would like to run through the car wash again or get a refund. In my head, I was thinking, HELLNO I don’t want to run my car through it again. So i got my refund back. When I told him that, he nods and agrees that the car wash is very bad. WHYWOULDYOUQUESTIONMETHEN? Just horrible. DONOTWASHYOURCARHERE. This is my PSA for the day.
Fondaffection B.
Évaluation du lieu : 1 Elk Grove, CA
This place sucks. The card reader never works. There is never any paper towels. It’s always dirty. I’ve tried going back thinking it has gotten better. Nope, still bad as always!!! I’ve told my entire family to not go there. I guess that’s the only way for them to see how bad their service is. By loosing money. Go ANYWHERE but to this Shell Station!!!
Jenna L.
Évaluation du lieu : 1 Sacramento, CA
Wow… went here on a whim to get a touch less car wash. Paid $ 4.02 for gas instead of $ 3.82 because I was using my debit card just to get a stupid $ 9.00 wash. When the wash was over my car was just as dirty and soaking wet. I went inside and told the two young guys lounging behind the counter. The guys response was, «ya, it doesn’t work very good.» I asked him if I could go through again or get a refund. He said no. How sad… I was speechless. You admit your product is defective then tell me too bad, so sad. Ouch. I won’t ever use this«Shell Hole» again…
Melody P.
Évaluation du lieu : 4 Cameron Park, CA
They offer the 2-for-1 lift ticket voucher here. The place is always clean. Once, a relative of the attendant decided to light a cigarette outside of the store. The attendant, who was on the other side of the station sweeping debris, came rushing across the lot screaming and waiving her broom. The relative tried did not put out the yuck stick as instructed, so he was swatted numerous times with the broom. The broom beat down included lots of yelling from the attendant while the young man with the cigarette proceeded to repeat the words, «Are you seriously hitting me with the broom right now?! Really?!» The show lasted for some time and the attendant prevailed. Smoker dude killed the cigarette as he ran away from her. All this happened early in the morning, so we were the only customers there. What a show! At least we know they are serious about the no smoking rule! I warn you now… Light up and you will see a broom flying in your direction.