Signature Dentistry

Very nice office, very high tech, Dr Burke is nice… but WAY too expensive and I believe he is deceitful & greedy.
I called & made appointment to get my teeth cleaned. I have been doing this every 6 months for years with another dentist. When I asked how much the cleaning cost the office gal stated $ 97. This was only about 5 to 10 bucks more than my other dentist, but Dr Burke was recommended by a friend (who has dental insurance). I do not have dental insurance, so I have to ask prices. Cleaning gal did a good job, but talked way too much.
After cleaning I went to pay the $ 97 and to my surprise was told the total charges were $ 180! I said that I was quoted $ 97 for cleaning and the gal said that’s correct, but the exam was $ 81! I did not have any X-​rays and I only scheduled a cleaning. Begrudgingly, I paid it.
Dr Burke also stated that I had the beginnings of two small cavities. When I asked him the cost he said I would have to get costs from the front desk gal. (I know he knows what his prices are, he just doesn’t want to deal with your shock when you find out his prices). The desk gal quoted me $ 480 to fill two small cavities! Never paid that much to fill a cavity in my life. I think he is doing a bait & switch scam.
I sent Dr Burke an email stating what had happened and that I was not happy. He never even had the courtesy to call me or answer the email.
Be very careful! I will never go back.

I have gone to Signature Dentistry since I first got teeth, 30 years ago. Dr. Burke took over the practice many years ago after the previous Dr. retired, probably 10 years ago, who was also excellent. For any procedures I have had done he has always taken his time to make sure it is done right. He does not try to perform procedures that I do not need and they keep excellent records so they dont give things to me that I don’t want (such as flouride since my insurance doesn’t cover it). They always remember me, ask me about my family, and remember what we talked about last time. So friendly. Even the hygenists and the receptionist/​office manager are outstanding. I sadly cannot use this dentist anymore since I now have the terrible deltacare insurance but one of these days I will be back. Oh by the way, I traveled from West Sacramento all the way to Elk Grove for Dr. Burke, worth it. The facility is extremely high tech and peaceful, no cubicle walls separating the chairs!

I was happy to see that Dr. Bruke made a very honest appraisal of my condition and to my relief, told me that my teeth were in pretty decent shape and not requiring of any procedure (I walked in thinking I had cavities). I was impressed by their honesty and straight forwardness.
My appointment time was at 7 am. and I was happy about the fact that I wasn’t made to wait too long.
The reason why I gave it only 1 star though was the fact that they did not finish cleaning my lower teeth on that sitting. Instead I was told that I would have to make another appointment to get the lower half cleaned. I never had my teeth cleaned before. My teeth were «not too bad» and I had no diseases or cavities in them. But I was told that it is «extensive cleaning». I made another appointment and was told they’d check up on my insurance. No body called so I called before my date, and was told it would cost me 97 bucks to get the lower half cleaned.
I argued that my insurance covers teeth cleaning.(not just one half). but I was told it is «extensive». I don’t know why they didn’t just spend the time to clean it in the first sitting. Also, last time I checked, dental insurance does NOT say that it is free cleaning «ONLY IF it is easy and quick for the dentists».
THAT pretty much left a bad taste in my mouth (no pun intended). It seemed like a bait-​and-​slam routine to demand money to finish a half-​done work… which is free to the patient and covered wholly by the insurance.
I canceled my appointment… I, or my family, won’t be going there again