Turbo Nails

Have brought my girls here many times for a special day have had many different people help us. Always been a pleasant experience.

Best pedicure in town! Came on a Saturday and feet were put in a tub within 2 minutes! Great service. Great staff. Clean environment and complimentary beverages to boot! Regular pedicure is similar to a «Deluxe» at any other location.

Unfortunately, my friend’s mother (Sylvia) encountered an extremely unpleasant experience at Turbo Nails in Elk River. Sylvia has been a loyal customer for over 10 years and like most of us she wants to ensure her manicure is an experience she is pleased with. However, it appears that her request for a specific nail shape had been interpreted as being «fussy.» Most recently, she had an appointment with Turbo Nails in Elk River and when she arrived the Manager, Tina, asked who she would like to see. Her mother said she was open to whoever was available. Tina announced in front of a client (whom she did not know) along with everyone else in the salon, «Nobody wants to do yours because you’re too fussy.» Having felt like she had been hit with a stun gun, she was too shocked to leave. Sylvia proceeded to have her nails done with Tina and even left her a tip. When Sylvia was leaving she told Tina she didn’t have to return if they didn’t want her as a customer. Tina replied «That’s up to you!» Is this how you treat a loyal customer of 10 years? Following this encounter, Sylvia has heard from a number of others who shared a similar experience with Tina and this Turbo Nails location. So here is my TIP to you. DO NOT GO TO TURBO NAILS IN ELK RIVER unless you want to spend your money to be humiliated!

Tina does a great job. You will want to call ahead for an appointment, and choose a day that will not be very busy so you get as much time as possible for your service. I love getting pedicures here! It is very clean.