Walmart Supercenter

Sure, they have most everything you could need, but nobody to help you find it, and nobody who knows what they’re talking about, especially in the electronics section.

The main reason they get two stars is because on a Saturday night at 8pm they have one checkout lane open with ten people with full carts standing in line waiting. They would have received one star but I do save a substantial amount of money shopping at Walmart. The service at this location is garbage. If you are in a hurry go to Target in otsego.

This store is the epitome of terrible. It’s usually pretty dirty and the shelves are often a mess; especially in the clothing section. It’s not uncommon to find merchandise on the floor or see customers running over stuff with their carts. The produce is terribly overpriced not to mention is just thrown everywhere. No interest in displaying or labeling things.
Heaven help you if you ask an associate a question. I once asked someone for help and she told me she was on her break! Apparently her talking to other customers while while visibly in uniform does not mean she’s working and you’re supposed to know the difference.
I think the thing that irritates me the most about this store is the fact that they advertise quality at a low price. Any Walmart brand product that I’ve ever purchased had to be returned because it was not as the package described or it was faulty. I’ve even had to return a grill that I purchased for camping. After getting to my site and opening the tape sealed box I found that the grill grate was missing! !! When I brought it back they treated me like I was crazy and insisted that all of the pieces were there. I reminded them that I needed something to cook my food on top of so that it wouldn’t be sitting directly in the flame. Quietly they refunded me.
I drive the distance and go to target.

In all honesty, I would rather give this place one star, but that would be hypocritical since I do come here for alot of different things. Oh boy where to start…
THE PRODUCE! I cannot believe just how little care is put into displaying their food. Everything is all jumbled around, many items are not labled or priced, customer service associates have no idea where anything is, ect. But the game killer for this particular walmart location is that they pass and sell rotting produce. I cannot count the number of hundreds of dollars we have wasted on what is supposed to be «fresh produce» just to take it home, cut it open for dinner (Bell peppers, onions, potatoes, spinach, carrots, you name it.) and boom. Rotten or moldy on the inside… Where this company gets off passing some of its product, way beyong me. But i wish theyd take the high monkey out of the QA department and get some help in there.
After that, its the sheer terrible customer service that brings this place down as well. Even in the McDonald’s part, it seems no one cares to help any customers, no associate knows where anything is, and tthe greater percentage of workers here justdont seem to care. Thats probably why I shop here at night time now anyways. with the exception of some of the customer service center desk and electronics associates, this place just screams «Shop elsewhere» on the employees faces.
I dont care how much a person can save here, there is just so many better places. Especially if youre going here to buy food. Try elsewhere in that aspect. You want a cheap HD t.v. that’ll die by next year or the near future, hey this is your place. You want a nice customer service team with a wide range of decent products and employees that have an actual knowlege of their stores? Shop at Target, Cub, or Coborns.