Baxter Ford

While looking for a new truck to fit our growing family we found Tyler Comer. He showed us the exact car we came to look and and got us and awesome deal for our trade in. He was a blessing to us and so were the guys at Baxter Ford.

Pushy. We were looking to buy a car here, we ended up buying from a different Ford dealer because Baxter wouldn’t budge on price

I visited Baxter twice looking for a new car, and both times they kept me waiting. The first time, I was straight forward and told the salesperson that I was just looking and wanted to test drive a few cars as I had a few other cars in mind that I wanted to drive. I took a few for a spin– after having to wait 15 minutes for them to fill the tank up with gas (you’d think you would have this already done with all cars on the lot). Afterwards, I wanted to get all the information for pricing, and this is where it became a game of cat and mouse. I know they were trying to get me to purchasing, but I kept reiterating, I am not buying, and to just give me their best price. it was a game of going back and forth to the salesperson’s manager and I ended up not getting any of the information I wanted because I refused to wait more than the 2 hours I had already been there.
I went to other dealerships to look at the other vehicles I was looking for, and decided that I wanted to go with the Jeep that I drove at Baxter. I returned a month or so later and worked with the same salesperson. I test drove the exact car I wanted and told him I was ready to buy. Along with my purchase I was also going to trade my car in to go towards the sale of my new car. We had discussed the price and then I asked what I would get with my trade in, and it was insulting for what they came back with. I used Kelly Blue Book to assess my car, for dealership resale, they gave me a value of $ 5500 – 6500. The price the manager at Baxter gave me was $ 750-​$ 1000– absolutely outrageous and insulting. When I went to other dealerships looking to trade my car in they used KBB and told me that I would get the $ 5500 – 6500 for my car to go towards my down payment. I told this to my salesperson and told him what I would offer for my car– and the game started– he went back and forth from his manager, and finally his manager came out and said that the number he initially proposed was the «best» he could do. I then got up and thanked them for their time (wish I would have said thank you for wasting my time, as I had been there for four hours) and left. When I returned home, I called another dealership in the area with the same car I wanted, told him exactly what I was looking for, my car that I wanted to trade in and they were able to give me a better deal than the one I suggested initially at Baxter– and it only took me 15 minutes.
I will never shop at Baxter and will refer all my friends, family, and colleagues to Woodhouse, where the salesman was courtesy, straight forward, and didn’t dillydally with my time.