Harmon’s Tire & Service Center

I had Harmons put on my snow tires this year, normally I use a private garage but their location is convenient. Less than two weeks later one of those tires went flat, so I took it back to harmon. They didn’t find any punctures or leaks, but said that I had to buy a new tire. So I paid to replace what was a perfectly good tire two weeks ago. Seems to me that if they didn’t find some sort of road hazard that would have caused it then it was clearly improper installation that caused it to go flat. Very disappointed in the service.

So I am downgrading my review — Because the majority of my experiences here have been good ones, I went with 3 stars, when 2.5 would probably be right.
So now you make appointments for oil changes. I had a 2 PM oil change appointment, and when I inquired about how long, they said 45 minutes. I wasn’t pleased as I now it can’t take more than 20 minutes for an oil change. They didn’t take the car in until 2:30 — so what’s the purpose of appointments? At 3:05 I went up and inquired about the car and it was just coming out. Very dissapointed.
They have a buy 6 get one free oil change, but you have to use a punch card — why not use the computer and just award it to someone loyal enough to keep coming back for an oil change? They include a free car wash, frankly for 65 minutes for an oil change I would have been happier if the car had been delivered washed.
Then I get in the car and the radio is on a completely different setting and a channel is set that I absolutely didn’t set, really?
I’ll given them another try as I said, most times this has been good.
Did I forget to mention that at the end of the appointment they told me they didn’t have the wipers I had requested? Why did that take 65 minutes to figure out? I of course declined their offer for a lower quality because that would have taken even more time.
Might be time to try another store for a synthetic oil change that runs about $ 75.

I’ve dealt with Harmon’s for over 10 years. Numerous tires installed on various vehicles. All instances went well. Appointment were prompt and no costly «suprises» suddenly appeared. Very satisfied customer!