Arby’s

What’s worse than a nagging fast-​food taste bud craving, only for it to be later shattered? crushed? left completely unsatisfied? frustrated? and still hungry???
Well, if you want to know what it feels like, I recommend coming here!
Here’s the deal. I was in Elmhurst running errands (on a short time line, I might add) …So I dashed into Fannie May to grab some yummy chocolate gifts. My stomach was growling, and lo and behold Sushi Time across the street was in clear sight… calling my name. Yes! Sushi! sounded wonderful… until…
I walk up to the front unlocked door with a «closed» sign hanging and 4:00pm time to «reopen»…it was 3pm… I JUST missed it! Apparently, they were on break… as I peeked my head in, only to double check and be told «Yes, we’re closed until 4pm»…So…I graciously walked out, got back in car and drove… and drove… until.
the Arby’s sign grabbed my attention. I’ve passed this Arby’s countless times… but for some reason on this special day, it really wanted me to notice its existence. It was a no brainer. My taste buds were screaming «go to Arby’s!»…my voices were telling me «its OK to eat Arby’s…you haven’t had it in years! GO FOR IT!» and so I did… it was the easiest and fastest decision in decision making history…
Of course I wanted the roast beef… so I place my order at the drive-​thru and ask for it PLAIN.
I get the meal deal with fries plus an order of onion rings for a friend… I REPEAT my order, making sure they know I don’t want anything on my beef sandwich except beef — no cheese, no sauce, no nothing.
I’m told «Yes, it is plain»…I also repeat the fry AND onion ring…“Yes, we have that”…
I get to the window and again ask (call me anal.) «is there an onion ring in the bag too?» and you guessed it, I’m told «yes, its in there.» I’m all excited about reuniting with this sandwich again… UNTIL…I get to my next destination… I only have minutes to eat before leaving for my next stop and I don’t like eating in the car. I usually like to savor my meals.
I recklessly open the bag, get the sandwich out… and waaa waaa waaa… yep, there’s an onion ring in there, but NO fry. My roast beef is doused with cheese and q-​sauce…
I was super hungry so I ate half — void of ANY gusto… this goes in my book of gusto-​less mangia-​ing experiences (hate those…).
Mind you… there were no cars in the drive-​thru when I arrived. Actually, as I drove off, I noticed about 4 cars behind me… Hmm…wonder if their orders got messed up too…
How the hell can you screw up an order after repeating it three times? A simple, small order during non rush hours?
And why do I get the feeling that regardless of the # of times I repeated my order, the employee could really care less? Never bothered to double check?
Based on other reviews here, they’ve been doing it since 2013!
This location needs to get its shite together!
And the worst part? You know when you crave something and it goes so wrong that it takes years for you to crave it again?
Well…I just entered the Arby’s Fear Zone…

I normally try to avoid fast food but Arby’s came out with a BLT which is one of my favorite sandwiches so I really wanted to try it. Didn’t have high expectations but was pleasantly surprised. When I have a BLT I usually have bread that’s toasted, but their sandwich wasn’t and I actually liked it that way. The bread was quite substantial and tasty and not just a plain, bland white bread. I had a side of onion rings that were also quite good, although perhaps breaded a little heavier than I normally prefer. Wife had their specialty chips — she liked them. When I get another taste for a BLT, no question that I will come back.

I was pleasantly surprised. Not being a huge fan of fast food; I wasn’t looking forward to having lunch here. However, I had the Ruben sandwich and my friend had the turkey sandwich. Both were good and reasonably priced. Had the curly fries, but they weren’t as good as I remeber they were … how did I miss the Jalapeño Bites?!
As of this writing there are ninety-​six restaurants in Elmhurst. I plan on eating at, and reviewing, every one. Follow me on Unilocal

They’ve found little ways to screw up my order (e.g. not giving me horsey sauce or BBQ when I’ve explicitly asked for it, giving me marinara instead of ranch) as well as much larger ways (forgetting my shake, giving me curly fries instead of potato cakes). Very few things on their menu are $ 1.00 or less; prices here are much higher when compared to other fast food places like BK, Wendy’s, TB, Mickey D’s, or Sonic.
The newly-​touted Smokehouse Brisket sandwich was actually pretty good. It was dry and looked like it had been sitting out for a while (cheese was hard – ew), but the flavor wasn’t bad. Was it worth $ 7.50 for a combo meal? Probably not. The jamocha shake is yummy, though.

Since my unsatisfied experience, I’ve received a phone call from the manager of this location and an envelope in the mail with two free combo coupons. Not what I expected, that’s what customer service should be like. Good job Arby’s.

The food is good for Arby’s but they always forget that little something… straw, napkins, sauce, spoon. It is very frustrating to count on a quick sandwich on the way to work and not have a straw to sip your drink or a napkin to wipe your hands. Say what you want about McD’s, but they don’t have these problems because they get it right, that’s why they are always on top

Worst Arby’s in the country. Somehow, for over the past three years now, they managed to maintain a perfect record of messing up every single order.

I was craving Arby’s for a week, but there are no locations near me. I was not far from this restaurant while running errands and decided to stop in. The place was clean and the staff was friendly. The food was just ok. My sandwich was luke warm as were my potato cakes. It really sucks when you’ve been looking forward to something for so long and it let’s you down. I will go back, because hopefully it was a one time mishap.