Happy Tooth

Today was my first appointment with Happy Tooth. My dental anxiety is off the charts, I’ve literally walked out of a root canal at a previous dentist off. Manny got me all started, listened to my needs, understood my fears and related to them. I’m very happy I’ve decided to switch. I feel very comfortable with this dentist, Dr. Augustyn as she was very understanding to my fears and also wanted to make this process as easy for me as possible.

Dr. Augustyn is wonderful, I just love her no nonsense approach. Just one small change please for the front end staff… Please do not burn scented candles in your practice setting. I have bad allergies and I was reacting to it as soon as I stepped in the door.

I don’t get the negative reviews. I absolutely loved my experience at Happy Tooth… as much as someone can love a gum scaling, I guess. The vibe of the office is great. It’s relaxing, clean, and hip. Dr. Singh took his time, made me feel comfortable, and did a great job. As did the hygienist the following visit. As for the staff, honestly, kindness and warmth isn’t what I necessarily need from office staff, but they were polite and lovely to chat with. I dare say, I’m looking forward to my next visit. Thank you, Happy Tooth!

I had a crown placed and preliminary work on a tooth that needs a crown as well. The atmosphere is always warm. It is obvious that the team works well together. Dr. Singh is my favorite dentist. He is always gentle, non-​judgmental, and pleasant. I am deathly afraid of pain due to a prior terrible experience at another dentist’s office, but I never have to worry about pain with Dr. Singh. He always makes sure I am as comfortable as I can be (given my constant anxiety about dentists). Elisa and Gabby (assistants) and Stephanie (billing) are wonderful as well. They take the time to explain everything from work to be done to the cost of the work. I am very grateful to have found them.

Hi I had chipped tooth dr fixed it no pain in tooth or wallet so I scheduled a cleaning and boy I got big change first no cleaning I needed deep clean for deep payment 800.00 so I call around found dentist on York grand very nice dentist cleaned my teeth for 75 dollars did great job now I can go back get DEEP CLEAN AND PAY DEEP PRICE the dentist on York grand will do it also for half cost does great job office little messy but service was great 6 306 944 937 dr ramadoral was great and great price

I had been a regular patient at Happy Tooth for several years, and then through a series of miss communications and miss understandings, I was told they were out of network, I was all bummed out and had to go elsewhere. I went elsewhere and found out then that Happy Tooth was not out of network after all! So I immediately went back. Doctor Singh is wonderful, as is the entire staff. They are compassionate, caring, and quick. You will not be disappointed!

happy tooth is by far the most pleasant and compassionate really happy too everyone is a treated myself and my two teens very well! jessica, jasmine, martha, and all that we encountered from walking in until we left! pretty décor, comfortable, very clean. smells great just like home. the ambiance is comforting… dr. singh is very understanding as well detailed when explaining things. the 3 of us had appts for 2pm today 1÷15÷2015! we wer out and home by 3:30pm thats fast as nobody really likes going to the dentist! i may have missed some names that i want recognized my apologies for this. i really just enjoyed our dentist appt! this a very professional yet down to earth and just awesome + swag + compassion =‘s your next dental appt at happy tooth! they even text you a reminder so you know your appt time and confirm! something i love as i am a stage 5 level 20 texter in my land of textnation! also, it sure does help when everyone is nice welcoming and easy on your eyes since its all face in your face in your mouth! thank you so much for all of the skilled and awesome customer service. as well as the teeth they are so sparkly polished and clean and white! i never want to eat now! tyvm happy tooth we love you. the bertolli family. all of us girls are happy! dr. singh… cant wait to see you all again. Should be soon since I was told when I do I will be getting a beautiful «Crown!» This place really does make you feel like a Queen and I will get my crown to look like one too!
Xoxo,
SRB

Ok this review is about two weeks late! I love Dr. Augustin and Happy Tooth! I did read the reviews before I went to my first appointment and I will say by what was said I was very nervous about going. But it being very close to work I gave it a try. During my first visit I was waiting and expecting some one to be rude to me or to hurt me while checking out my teeth, but up until the moment I walked out the door everyone was super nice to me! I’m not sure if they hired a new staff but I thought the staff was great! The most important person to me would be the dentist. I’m 28 yr old and I have put off going to the dentist for 3 years because I’m deathly afraid. The only reason I decided to go in was because I cracked a tooth and the filling came out. And I’m kind of happy it did! I never thought I would like the dentist but after meeting Dr. Augustin I felt SO COMFORTABLE sitting in her chair. She is very patient and speaks in a rather soothing tone. The work she did on me was great! I wasn’t even in any pain after my visit. She and her staff have really really impressed me. I’m sad that others claim to not have had the same experience as I. Yes I have been bragging about happy tooth to my friends. I’m actually looking forward to my next visit in September! No more nerves!

I had to see Dr. A for a very traumatic dental procedure. I cannot explain how wonderful every staff member has been through this rough time. Dr actually called me to give me some encouraging words. Manny, the hygienist, was also beyond kind. He explained all of the procedures and did everything he could to ensure all went smooth with the least amount of anxiety.
As far as the billing… Also not an issue! I was given a breakdown of everything that would be done, how much my insurance was paying and how much I owed.
Overall, I have never had such a positive experience at a dental office!

After having a terrible experience with another dentist I went to Happy Tooth and was so delighted by the contrast! Dr. Singh discussed my desires for my teeth and explained all my options. His care and that of his staff was always superior. I noticed in another review a comment about floss and toothpaste not available. I found it was always available on the receptionist’s counter.
Another reviewer complained that Dr. Augustin is «rude», but I never found that to be the case. She performed a root canal on me and I had no problems.
I recommend you give them a try and tell them you did so based on what you read here on Unilocal. (I would also tell them not all the reviews were good.)

I’ve been going here since 2009. My first visit with Dr. Singh was decent, but things went downhill real fast. The cleaning services were generally subpar and typically ended with a rough and abrasive final pass conducted by the dentist on call. Dr. Augustin is rude and her staff takes on a similar persona as if they’re doing us a favor. In every visit, they will try to add additional optional services so you always have to stay on top of things and know when to say no (this happened to both myself and my wife)-otherwise you will be surprised by the bill. There was also the time my wife had a straightforward crown procedure become a multiple visit affair when they messed up on seemingly everything from the anesthesia to the actual crown.
Needless to say we probably should’ve stopped coming here, but were too lazy to find a new dentist.
Last straw finally came when I got a collections notice about services from Happy Tooth conducted almost a year back. Apparently Dr. Augustin decided to label my regular cleaning a more complex dental procedure. Unfortunately for me, they sent my bill to the wrong address and never reached me by phone so my final balance included two late fees. I called to dispute, but the office manager wouldn’t budge. Finally I was able to get them to rescind the late fees, but still had to pay for the added service (which didn’t even seem different from the other times I had cleaning done at their clinic). I never got an apology, but I guess it’s more important that they can pay for the new wing they added to their office.
At the end of the day, this is probably on me for not having seen all the red flags. Hopefully, I can help pay it forward by helping someone else through this review.

I like Dr. Singh quite a bit and my kids do too. Staff is friendly and I’ve never had billing challenges. We’ve been going here for about 3 years. My kids like it and they try to be quick. I had a cavity filled and it took about 30 minutes. Fairly painless and not too uncomfortable.
Sorry it’s not an eloquent review but I don’t have time to noodle on wording for my review today! Just wanted to let folks know that there are fans of Happy Tooth and Dr. Singh out there…

Terrible. The hygienist could not keep her eyes off the TV and kept messing up my xrays. By the end, my mouth was shredded from those things you have to bite on. Dr. Augustyn was very aggressive and chipped my permanent retainer. When I told her, she laughed and said «Don’t worry, I break it, I buy it.» Probably more like «I break it on purpose so I can charge you when I fix it.» Everyone was rude.

I had an appointment today. Regular dental cleaning. Substitute doctor without any warning started deep cleaning. She didn’t use any pain medicine, and after I stopped her she showed me the plan which includes pain medicine. Almost 600 dollars. But is not about the money. She hurt me so badly .It was hard to drive home because of pain. She left the room without telling any advice what I have to do about the pain. Thank you for a dentist assistant (sorry, don’t know your name), you help me a lot:)) Don’t ever have sub. dentists and have a strong teeth.

Not so happy…
After having a 6 month lapse in dental insurance, I called Happy Tooth to schedule an appt for my husband and I. As of Sept 2013, the earliest that they could schedule us was 6 months out (Feb 2014). Too long to wait for a cleaning.
I made an appt with another Elmhurst dentist and then called Happy Tooth back to see if they could email my last x-​rays to the new dentist. $ 30 charge to transfer records! Eh… I’ll skip it. :/​Still though, those are my dental records, I should be able to pick up a copy for free or have them emailed. At least that is my opinion!

If your looking for a dentist, give Dr. Augustyn or Dr. Singh a shot! I don’t usually recommend and all that, but after my experience at happytooth, i felt obligated to share with others! Thanks to them I’m always complemented on my smile!
I initially went in for an emergency visit because i chipped my front tooth! i was embarrassed to even talk to people, they squeezed me in right away and fixed my tooth the NEXT day, and not to mention Dr. Singh shaved down my other teeth so they would all be leveled! I was very impressed, especially since my teeth look better now than they did before i chipped my tooth!
The setup of the office is so cool! I like the flat screen TVs in every room, and the vibe the office gives off! Everyone is very friendly, and greets you right away! I honestly feel that I’m not even giving them justice! I cant thanks them all enough! :D
5 stars to happytooth and their amazing staff!!!

If I could rate this negative stars I would. I was treated by Dr Singh last year. I went there for a cleaning and ended up having half of my teeth drilled into for no reason. Nothing was bothering me prior, but Dr Singh decided that he should take care of it now to avoid any issues later. I had heat/​cold sensitivity for 6 months after. I called the office and was assured that it is ‘normal’. The cleaning that he did was a joke… it was more of a thorough floss performed by the assistant mainly. It took less than 5 min. All the fillings he did I had to replace after less than a year, because they weren’t sealed right. No wonder I had pain and sensitivity for so long. He rushed through the entire procedure. Felt like was working on multiple patients at the same time because he kept leaving the office every few minutes. Horrible experience… on top of it they made an appointment for me for 6 months after my last visit that I didn’t know about, and then started sending me bills for a missed appointment that I didn’t make. This guy performs poor work you don’t need, to charge you and the insurance. Please do yourself a huge favor and find an honest hardworking dentist that wont lie and deceive you and perform quality work.

Do not use these dentists!!! The work conducted within this office is terribly inadequate.
I recently had some fillings done by one of the dentists that had to be replaced within two weeks by another, obviously more trained and professional, dentist.
I was in a lot of pain after the procedure and went back in a few days later to ensure that everything was done correctly. The dentist assured me that everything was alright and that the fillings were fine and the pain was normal. He insisted that the pain I was experiencing would go away within a few days. Well, I was still in a lot of pain a week later so I decided to see a new dentist. The new dentist spent significantly more time with me just addressing the potential issues than the original dentist from Happy Tooth. The new dentist was able to point out for me on an X-​Ray where decay had not been treated from the first procedure. The new dentist also took digital photos (something Happy Tooth is not up to speed with) of the inside of my mouth and was able to point out several issues with my bite from the original procedure. Additionally, when I told the new dentist how long the orginal procedure took with all of the work was involved he was appalled at how quickly Happy Tooth had tried to complete the work. It was very easy for the new dentist to conclude that the original work was rushed and relatively careless.
I’m very bothered and frustrated that I had to incur out-​of-​pocket expenses for both the original work, and the corrective work that I had to have done by the new dentist.
Happy Tooth, by my account, is outdated with technology, or doesn’t care enough to utilize it appropriately since a new dentist was able to illustrate very easily what types of issues my teeth were experiencing.

Don’t waste your time! The office staff is unprofessional and more interested in gossiping with each other than taking care of customers.
Stuck waiting for an hour on a Saturday appointment when flooding «prevented anyone from getting to the office». Even though we made it fine and drove in the same conditions. At least have someone change the answering machine at the office number remotely or have the dentists answer their cell phones to let us know that no one can make it in so that customers are not waiting around wondering if someone is coming and just running a little late. We found out later in the week (didn’t return our messages for 4 days) that no one arrived at the office until 2:00 pm on that Saturday so they were not even attempting to show up for our 10:00 am appointment. This office charges customers for missed appointments, but didn’t give us any compensation for wasting our Saturday morning, not even an apology.
We would not recommend this office to anyone. You will be much better off finding a different practice.

I will NEVER go there again! The office staff is rude, doesnt return messages PLUS Dr. Augustin said I need to pay an extra $ 280 because she screwed up!!! So I basically had to pay for her poor planning /​estimating. THen she threatened to report me to the credit bureau if I didnt pay up.
I bet this wasnt the 1^st time they jacked up the prices later.