Starbucks

This Starbucks puts Starbucks to shame! I was there the morning of St. Patrick’s Day as a patient’s ride and ordered a Venti Pike Place with no room for cream. First of all, the cashier was an older woman who was not friendly. She served me my coffee and she had left room for cream and whip cream if I wanted. I immediately took it back and it was filled appropriately by the other woman fixing the coffee. By the way, the woman in front of me apparently was an employee in the hospital and had ordered a blonde to go! She waited for a little bit and asked why her order wasn’t ready when all she ordered was a blonde. The girl making the coffee said «Oh’ it’s not ready; we don’t get that big a request for that, so it should be ready soon». The customer was livid because she was not told and was just left waiting! But back to my story, I took my Venti and added a splash of cream (which is what I like). The minute I put my splash of cream, the coffee turned white; what the _​_​_​_​? I have never seen this happen at any other Starbucks. I mentioned that the coffee was weak and the lady told me that is how they make it everyday. I said «Are you kidding me, It is watery». She added, «I thought you wanted no room for cream and I said yes because I only put a splash (a splash of cream in Starbucks coffee should not turn your coffee white)». These ladies do not know what they are doing and put Starbucks name to shame!!!

Had to bump 2 stars down from my original review. Came in today 12÷13÷15 to order tea. The cashier was VERY rude. I did not like how she treated me while taking my order. She was condescending and unfriendly. Surprising because it’s not like there were a lot of people. Just me. She could definitely use a lesson in customer service. I will not be coming back to this SB location.

Great location and employees are very nice.