Autozone

Thank you Autozone! Came in for AC booster & the mister had not a clue how to use it. We explained to the employee our situation and though he seemed reluctant, he followed us outside and showed us exactly how to install it in just a few minutes! The employee was friendly & patient! If ever we are in the area again And in need of auto help, I would go back to this location! Happy Unilocaling!!!

These are the rudest people in the world! I came in for a return and the woman at the register told me their systems were down for returns which was a LIE! I said I’d wait while they try and fix it, I was given such an attitude so anyways she tells me to go to another register and he had told me they don’t carry the item I was returning. WHEN I BOUGHT IT FROM THIS STORE! he asked me why I’m returning the transmission fluid and I told him it was the wrong kind I was sold and that I now have the car in a shop and won’t be needing it anymore. He then YELLS at me «don’t complain to me, I don’t want to hear it» I was so confused, I was just explaining why I didn’t need it since he had asked me. He then the refunds me. Without fixing anything by the way! And as I’m walking out the RUDE woman told him «why did you return it for her. Now we’re gonna have to send it back to the company» ! I’ve never been treated so rudely in my life. Anyways I DO NOT recommend this autozone! They seriously need to take a class in customer service, I will be filing a complaint with corporate in the morning

My car is having battery issues and I just wanted to get it tested, right? That’s a free service at Autozone.
After dropping off someone at work I got here a little too early and waited in the lot. Autozone is supposed to open at 7:30 and someone did go into the store around that time. However, it was not opened until around a half hour later. In addition the lock on their entrance door was jammed or broken so you couldn’t open it and had to go through the exit, and the exit doesn’t have a handle on the outside so it was a bit difficult to get in. A little bit after 8 I followed a second employee into the store and asked if someone is available to check my battery. They told me the guy was running late.
I wandered the store for the hour just looking at things and wasting time on my phone again. The other two employees didn’t even ask or update me with where the guy was and if it would be soon.
It wasn’t until 9 am that the guy showed up. So he was either an hour or an hour and a half late for his shift. He walked in carrying breakfast and disappeared in the back for around 10 minutes. Then he walked back up to the store he helped some other guy that just walked in.
Man, I must’ve had the patience of a saint to be there for so long. After helping the other guy first he then follows me outside to my car where he connects the battery tester.
Unfortunately my battery is in worse shape then first thought and he can’t even get a reading. We can’t find the warranty on it so I have to drive away with my faulty battery because he couldn’t give me/​sell me a new one to replace it with.
But seriously, who is an hour/​hour and a half late for work?! You evidently had all the time in the world to pick up breakfast though…