One Stop Laundry

As noted by other reviewers, the owners clearly don’t care about customers here, not even a pretense. They close early when they feel like it, and let you pick up your clothes the next morning with a shrug. Given the number of cleaners in the neighborhood, unclear how they can pay rent.

I did my laundry there maybe 5 times, out of which twice had my stuff stolen. The owners don’t even bother with helping you. At first I thought it was because they don’t speak English, but turns out that they are both fluent, the girl and the guy (her husband?) When somebody stole my stuff as I turned my back to put some of my stuff in the drier, they didn’t even bother helping. The girls who did the folding tried to look around but the owner was mute and detached like it’s none of her business.

Upper West Siders, I would NOT choose this place for your laundry needs for the following reasons:
1) They lose stuff. We are missing two pairs of new socks and possibly other items.
2) They will fold your clothes, but they will also mismatch all of your socks.
3) They give you a time to come pick your laundry up and then either
a) close 10 minutes prior to the time they told you to pick it up or
b) misquote the time and not have your stuff ready
With many options for laundry service in UWS that are similarly priced (.85 per lb) you can easily find a better place.

They’ve bumped their prices up to $ 3.00 per small load, $ 3.50 for one of the intermediate machines, and $ 4.50 for the big ones.
I used to go here because it was cheap, but after price increases they are now priced at a level where they are about the same as the other laundromats in the area that are much bigger and nicer than One Stop.
In other words, I really dont see any point in going here anymore.

Pushing you down to 1 star One Stop.
Who takes other people’s laundry out of the dryer? When it’s not even done yet? What am I supposed to do with a basket of damp clothes?
The laundry ladies here pretty much suck at life.

I regret that I chose this place to be my first experience with sending out laundry. My clothes came back with bleach spots on half my laundry and my favorite pair of trousers went missing along with several pairs of my boyfriend’s socks.
When my boyfriend confronted the people at the store about my trousers, his socks, and a few bleach marks on the more important items of our laundry (we decided not to bring our bleached underwear, socks, and H&M disposable clothes) their response was that those few spots were not possibly their fault because bleach spots usually affect more than the few items he showed them. I do not own a bottle of bleach. As for my pants, well, I’m sure you can figure out what the result of that complaint was.
So as you can see, this place is cheap but you get what you pay for. In my case I ended up having to go shopping to refill my closet. It was so not worth it. I am scarred forever from this incident and will never send my laundry out again. I loathe this place.