Alpha Appliance Repair

Excellent service — the technician called ahead and let me know when he would be here. He correctly diagnosed the problem with my refrigerator and fixed it in about 15 minutes! No complaints here — I would call them again.

Robert came out to repair our washing machine. He was the best; Knowledgeable, friendly, and took time to show me things that I could easily do in the future to make my machine last longer. The price on the call was very reasonable. No need to look any further for great service.

Robert arrived within the promised time — quickly diagnosed the problem with my washer — repaired the problem just as quickly and charged a reasonable fee. Although, I hope I dont need his services again — if i do I know who to call.

Robert is a very nice, knowledgeable person. However, the two times that I called for service, I was given a 3 hour window that I had to be home for the repair. The first time as the window came to an end, I received a call that he would be late. Long story short he came about 2 and a half hours late. Told me it was unusual, that he was sorry, and gave me a small discount. The second time when there was only a half hour left in the window, I called him and he said that it would be close but he would just get there at the end of the 3 hour window that he gave me. Again 2 hours after the initial 3 hour window he had given me, he showed up. Did the job well, again gave me a small discount. His total disregard for my time will make me not use him again, and unless you are willing to set aside most of your day to be available hours after he promises you, I would not recommend him.

Robert was outstanding in repairing our old Whirlpool washer. He was very knowledgeable, explained what was wrong and what he was doing to fix it, had the necessary parts with him, worked quickly, and provided advice on avoiding future problems. Although Alpha needed to reschedule us because of a problem with a previous customer, they kept us informed and Robert arrived promptly within the rescheduled appointment window. We could not be more pleased.

Call these guys before anyone else. This level of knowledge and professionalism is just something you don’t come across very often. Simply the best.
The Technician knew my appliances very well and did a great job of explaining what needed to be done and why. I was very impressed. Hope other companies pay attention as they can learn the value of treating the customer with respect and dignity.
Outstanding!

Robert was very helpful, informative, and professional. He was unable to make it to our first scheduled visit; however, he was apologetic and phoned multiple times with updates. He then made the repair within a few days, on a Saturday. The cost of the service visit was very reasonable. I will not hesitate to call on Alpha Appliance again.

Very friendly and knowledgeable, Robert the technician was extremely informative.
Extremely professional would definitely recommend them for your appliance repairs.

Awesome, friendly, knowledgable and just plain pleasant! These guys have saved me $ 600 in a new appliance (where I was told by another repair shop that I needed a new stove).
These guys were on time and they even cleaned under my stove for me when I mentioned that it had never been cleaned.
Top-​notch and professional, couldn’t recommend enough!

A SOCK! A freaking sock.
Me: My washing machine smells like burning. Step 2. Tired to fix it myself, google, youtube vids. $$$ later. Step 3. Call AAR.
Result: A 3-​min phone call. The guy on the phone diagnosed it with no problem, helped me locate a sock that was causing all my problems.
Will be calling to fix my refrigerator soon!

Alpha Appliance Repair was called to repair our oven today. Our oven had stopped working suddenly and Robert from AAR arrived and had fixed the problem within 15 minutes. Robert was completely courteous and professional and was also fluent in Spanish. I would highly recommend Alpha Appliance Repair for your next repair.

Awesome experience. George rocks. Timely and professional. Fixed my dryer. No problems.

I just had an AWESOME experience with Alpha Appliance Repair. I called this morning (on a Saturday, no less) and spoke to Robert. I told him I just moved into my condo in Oak Park and my washing machine and dishwasher wouldn’t work. I suspected there were some lines that were shut off because the condo had been closed up for a year. Robert was the third person I called this morning to get a quote to have someone come out and get these two appliances going for me. The other two wanted to charge me about $ 75 just to make a visit and the $ 50 or so to fix the problem. Robert told me straight off he could help me do this right over the phone and didn’t mention charging me anything! He walked me through the process, I got everything working (seems simple but everyone else was going to charge me about $ 125.00!) He said he was happy to help, was completely professional and kind. i wouldn’t hesitate to call him again for any repair. What a great and surprising way to do business:) I highly recommend Alpha!

My GE refrigerator had been acting up (refrigerating/​not refrigerating, freezing/​not freezing) for over 2 months. I’m a Procrastinator w/​a capital P… UNTIL, the ‘fridge fevered out all together.
Unilocal, H E L P! Something told me to keep scrolling and then I scrolled upon Alpha Appliance Repair and zoomed in on their address which is only a few minutes from my house… WOOHOO! I was a bit nervous though, choosing a company based on not a one Unilocal review :/​WELL, here’s the first!
1) Prompt service —} (next day, early morning on a Sat.)
2) Outstanding service —} Diagnosed and reparied the problem within an hour; offered tips on how to keep the ‘fridge in tip/​top shape.
3) My refrigerator is refrigerating and freezing AGAIN. Thank you Alpha Appliance Repair (AAR)!
4) AAR offers $ 20 Off for New Customers (ME, CEE T), Seniors & Veterans!!!