Larrabee Herbs

It is sad to say, because I really wanted to have a good experience. However, this was by far the worst customer service provided by the owners themselves, Ken and Anita. I went in to ask for advice about their health products only to have been talked down to in a condescending tone. Not only were they rude, but also extremely pushy and judgmental when asking about general diet and health related questions. I conveyed that their approach was too strong and uncomfortable in which they responded «thats is how we deal with our customers». I ended up mentioning it to a family member, who also said they had a similar experience. We are no longer spending our money in a place that mistreats its customers and feels justified in their approach. Their are tons of other natural and holistic stores that offer similar services with a better work ethic. I would highly recommend not visiting this establishment as you are in for a handful of verbal abuse by their staff.

I had an wonderful experience at Larrabee Herbs. I have been wanting to check them out for a very long time and I finally got to pay them a visit today. The staff is super friendly and kind and pleasant to talk with. They are also extremely knowledgeable about all of the products they carry. They only carry very high quality herbs, supplements, and health foods. They also have sea sponges, crystals, incense, essential oils and everything in between. You can find things here that aren’t carried anywhere else. This is definitely going to be one of my staple go-​to places from now on. I am so happy that they exist, and that I found them. I highly recommend checking them out.

I’ve never really spoken to any of the employees or owners there so I can’t attest to their demeanor. This store though has an amazing bulk herb selection, which is hard to find in my area.

I want to love this place but I don’t. I appreciate the expertise and knowledge of the owners but they are pushy and rude. I totally get expressing all you know but both times I have been in the area and have stopped here, I felt like i was being looked down upon instead of being offered suggestions for my concern. I will just stick to whole foods for my health and nutritional

Horrible service! Very rude!!! Pushes views on you! Just sell me the product if I don’t ask for ur opinion! Owner and sons are both jerks

Larabee Herbs is an absolutely wonderful place of healing, wisdom and self care. The owners share all their knowledge freely along with stories to help you decide on the products that may help you. Visit them and bring your questions. You will not be disappointed!

I did not appreciate when I came in here to buy some supplements and was lectured by the woman who co-​owns Larrabee in a demeaning and rude way about the fact that I am vegan. This was not her business, it came up in the conversation, but she was so arrogant and obnoxious about it, even raising her voice at me while making a litany of preposterous arguments. I just came in to support a locally owned business but at least at Whole Foods I can buy what I need without condescension. I love to support small, independent and local businesses but this woman’s uncalled for lecture was not appreciated or solicited so I will not be returning after a couple of other strange experiences there.

Arrogance and ignorance are two words to best describe this shop. They have good products, just avoid giving them the opportunity to spew their unscientific opinions at you.

I find the owners to be rude. If you don’t agree with them, you’re ignorant. And don’t ever interrupt a sermon. If you ask a question, be prepared to listen to their entire script. I asked what juicer they recommend and he said none of them. You should never juice. Then why do they carry them? Just to try to make people feel stupid for asking? I asked about a particular kind of fiber. I was asked why I wanted it. Whatever they carry should be fine. When I said I wanted that specific one he told me to go to Whole Foods and didn’t want to talk to me anymore. I always feel awkward in there and never want to ask questions. I always feel judged for what I buy. I now go to Fruitful Yield. I want to like Larrabee’s but it’s just too hard. Ugh.

I have never found such a knowledgeable and compassionate group of people running a health store. From the moment you walk in the door, you can be assured that this place is unlike any chain health food store– everyone who works here and runs this store are nutritionists with many years of incredible experience and have a wealth of information to offer anyone who wants to better themselves.
The selection of herbs is amazing and you’ll be hard pressed to find such a spread of exotic and homeopathic remedies anywhere else locally. The brands are all hand picked from years of experience to provide the highest quality and most consistent products.
Prices are comparable to most health food stores, although some items are much more reasonable at Larrabee than you can find elsewhere. There is an entire wall of dried herbs and spices displayed alphebetically and you can pick up any of your favorites or hard to find goods from rosehips, to turmeric, to blue vervain.
One part of the store is health foods and groceries with fresh omega eggs, and supplements, to frozen entrees and food goods. They also sell a variety of household health items such as water purifiers, high quality juicers, sprouting supplies, aromatherapy products and incense.
This is truely a unique gem and my favorite health resource to date.

This place is seriously as good as it gets! I haven’t ever found another health-​food/​wellness store that boasts owners and staff with so much knowledge and compassion and genuine desire to help their customers be healthy. In fact that’s really what they promote in everything about this amazing store. I’ve referred many friends and family here and EVERYONE falls in love.
Great product selection, helpful owners and staff (all long-​term and familiar faces who really care about the place and what they do!) and competitively priced if not cheaper on certain items.
The tea selection is absolutely phenomenal for anyone looking for some fairly hard to find herbals. And nobody can even get close to the selection or quality of their extensive herb wall.
LOVE LOVE LOVE Larrabee Herbs!

Have you ever went into a herbal store and left crying? Well I surely did! OMG David is absolutely GOD sent! He expressed so much care and compassion for my overall health that I fought back tears while listening to him! His knowledge and expertise are amazing. He was dead on about what was going on with me and has given me the tools to start my journey of healing… I’m forever indebted to you and am truly grateful for all you taught me today. In my heart you have saved my life! Thank you and Larrabee for all you do. Sincerely, lifetime customer

My rating has nothing to do with the products that they provide. They have an excellent inventory and competitively priced with Whole Foods. But their demeanor and customer service suck ass! They aren’t friendly at all. I have experienced this each time I have shopped here. Its best to go in knowing what you want. They follow me around the store too. Creeping in the aisles or pretending to put stuff away. All this creeping but they never greet and are rude. If they have time to follow me they can acknowledge me as well.

I walked in today and found the most warm and welcome atmosphere. The concern and care for what my needs are for my Dad from Ken was kindness and human concern at its finest. I was beyond helped. We talked about all my concerns. I never felt rushed at all. He had to check out another costumer and came right back to me. It was a true give and take meeting. I am going to tell everyone i know with ailments to go here. They are concerned for quality of life and not «their way or the highway». So whatever that means to you is what they will help you with. This is a store for everyone for a better quality of life.

The folks here can be a tad bit short or if you get them on a good day very friendly. I find it a hit or miss situation. They do know their stuff, but will talk your ear off and if you have the time that is fine. I don’t go here very often and make sure I know exactly what I want, pay for it and leave. Pricing is fair not out of the ballpark like Whole Foods or GNC. They can be extremely helpful or not. I went to buy L-​Lysine for my cats allergies and was talked into instead buying Flax Oil. Never found out if it would work because my cat wouldn’t touch her food when the oil was mixed in it. I purchased L-​Lysine capsules elsewhere and it has helped her.

I really want to like this place but I just can’t give it over 2 stars.
The older gentleman that helped me here is great. Totally nice & helpful. There is a female (older too) that is very rude. I don’t know why but every time I go in there she gives me these scary vibes. As if she dislikes me. She’ll completely ignores me when I’m at the counter and never says ‘hi’. It’s just wrong! With the amount of money I spend here I should at least get respect. Also, this place is not kid friendly.
I would like to give it 1 more shot. I’ll go back in there within a month and post an update.

I really like them. Friendly, and professional… Very knowlegable.
They answer any questions I have, and I had alot!!! Only problem is that if you have little ones like I do (4 year old) its not really good to bring them there, because it’s a lot of breakable stuff, but other than that, the prices are not that bad, and I definetely will support a little store like them any day over a «chain» health store. We need more service with people that really care about our health and the environment we live in like they do!!! Thank you guys I will be back for more things. and they have wheat grass seeds there!

Come here often? Not really, but when I do I always find what I need, the customer service is awesome, I usually find something unrelated that is a true find, and there is never a doubt that I will return.
Larrabee’s is the «soup to nuts» spot for herbology, holism, and a cacophany of natural remedies, and then some. I stopped in to get some cinnamon; they have wonderful dietary grade items. Did I leave without the healthiest of the healthy dark chocolate? Of course not.
My special find of the day was in the essential oil department. I loved the vanilla verbena and several types of mint oils. The prices are quite reasonable, too. They also gave me a couple of samples. Thanks Larrabee’s; and whatever you do – keep doing what you’re doing.

I RECOMMEND Ken and Anita’s Center to anyone poisoning themselves with most of the FDA’s approved drugs. This Center will educate them and save their lives.
This place has everything. How people can keep buying junk drinks and foods when they can come here and get a real health boost is beyond me.
They are knowledgable and kind.

Just as kooky as you think it will be. I went to see if they had good prices on dulse and other sea vegetables for eating. The prices were just average. They do have some nice food items like rose lemonade and chocolate-​covered marzipan, so if you can brave the pseudoscience you can have some treats.