PODS

The drivers are unprofessional. They wouldn’t pick up the pod because they said they couldn’t reach it with a car parked in front of it on the street. Tow trucks squeeze people out of spaces to be towed away everyday, and by no means was the space small. The pod was still behind a driveway so he had ample of space. Before I could ask my neighbor to move his car, the driver drove off. The pod needed to be gone that day. Instead of rescheduling, I had to call to reschedule, and they couldn’t come back until two days later. Speaking on the phone with customer service was an experience I DO NOT wish to have again. They are unhelpful and poor at their jobs. I wouldn’t recommend using this service to anyone. You’re better off storing your things in a storage unit facility that’s month to month and then renting a truck to unpack later. This company is very unorganized and really needs to work on their customer service and timeliness as well as their truckers’ ability to handle the pods.