iSpecialize

A great service, one I have used several times now. Glendon is very responsive, prompt, and quick in his repairs. Even when there is a problem with the repair Glendon gladly comes back to fix it free of charge. He is my goto person for iPhone repairs! Thank you for your great service!

I used Glendon’s services back when I had an iPhone 4. Against my better judgement, a battery issue came up with my iPhone 5s and I took it to another dealer who gave me a terrible aftermarket battery that was worse than the original. I texted Glendon and told him what I did and he helped me diagnose the issue via text. Then we set up an appointment for the next day. Just as the first time I used Glendon, he was professional, timely and knew what he was doing. He installed a new battery, tested it and followed up with me to ensure everything was working a few weeks later. He offers a warranty and he offers a no fix/​no pay service. I wish I would have just went to him in the first place! Thanks again Glendon, you rock! Hopefully I won’t have to use your service again, but if I do I won’t make the mistake of going elsewhere ever again!

I was casually walking down Piedmont Ave one evening, when I felt that vibration in my pocket. Against my better instincts, I reached in & somehow my phone took a leap and smashed its face up, really baaaad.
Now my expression was one of sheer horror, as this iPhone 6 is only a month old BUT I had to get real with my biz — it’s MY FAULT for not outfitting it for such a jump. Also, the vibration was a lame email so grrrrr!!!
I was full of angst. Also annoyed at how attached to this technology I am!
Then suddenly I found iSpecialize on Unilocal,read all the stellar and all true reviews. I made that call, risking shards of wounded iPhone in my cheek.
It was the best choice! Scott came to my rescue in his Superman cape & we talked of voice acting, recording equipment, and randomness as he meticulously performed the operation. He made it good as new again!!!
I am so grateful for this truly specialized service. Scott came to my apartment & was really flexible as well. I hope I never have to replace my screen again– but I REALLY recommend these guys if it happens to you.
Don’t be sad, call them!
Affordable, knowledgable & great communication.

I called today and got Scott who came to my shop/​office in Berkeley and replaced the busted screen on my iPhone 5S for the same price I would’ve paid if I got in my car and took it somewhere. We communicated by phone initially, and then went to text for details. It’s done and it was done the same day, which is really pretty cool. I don’t want to say they can do same day for everybody, but that’s the way it worked for me.
The repair is actually pretty involved and I have a general contractor and electrical license in California. I could’ve handled it if I spent the time to buy the specialty tools and read about it or watch a plethora of YouTube videos, but I just wasn’t into it and I didn’t want to deal with the hassle of getting a new phone.
He has the specialty tools and the personal tradesman gear that makes these repairs practical in a mobile environment– like a bright white magnetic pad labeled in a grid to temporarily store the micro screws inside these things. And I mean micro– the two screws visible at the bottom of the phone are large in comparison to the ones inside. If you drop one, practically speaking it’s gone.
He cleaned my camera lens for free as some dust was affecting the pictures and I decided on a white face rather than black just for a change of pace. He had both with him and there was no price difference.
I’d use them again in a heartbeat.

100% satisfied! Glendon drove 30 minutes to meet me and fixed my shattered iPad screen super quick. Looks brand new & comes with a 180 day warranty. Highly recommend!

Super service! Glendon was great, very responsive on my first inquiry and was able to fit me in right before leaving for the holidays. He was on time meeting me and finished fixing my iPad early. Use iSpecialize, you won’t be disappointed!

I made an appointment with Glendon on Thursday at 10:00 am. Around 9:30 I get an email saying he doesn’t have a white face in stock for my iPhone 5s. Bummer, but I completely understand that shit happens so we re-​scheduled for Friday at 1:30 pm. Friday rolls around and he completely flakes on me. No phone call. No email. No response. Nada. Nothing. Zilch. No bueno.

I had never cracked an iPhone screen in several years of owning them until I upgraded to the 5s. Glendon was quick to respond to my texts and came to me to fix my cracked screen. Took about 15 min and we were set. A few months later my cat knocked my phone off the table and cracked the screen again. Glendon gave me a discount and left me with a shiny new screen. 48 hours later, my screen spontaneously cracked. No drop, no impact, no pressure. Contacted Glendon and he agreed to cover it. Typing this Unilocal review now from my fresh new screen #4 and hoping there won’t be a #5…but if there is, I’m sure Glendon will do a bang up job again. Highly recommend.

I have broken the screen of my iPhone on several occasions and each time I called iSpecialize. The issue is always remedied and it’s done so quickly. I could not be more happy with the service. Thanks, iSpecialize!

If you’ve got an idevice hardware problem, iSpecialize is the service you want to get it fixed quickly by a reliable and honest person. A year ago I thought my iPhone had developed a fault with its docking port, but after booking a reservation with Glendon’s service on paypal, he contacted me, offered some suggestions, and wound up solving my issue and refunding my money without a visit. Quite a good first impression.
So this week, when a dropped iPhone lost the function of its power button, I made another appointment for a repair visit on the iSpecialized website. Ahead of the appointment, Glendon texted to make sure he’d have what he needed with him, and on the evening of the appointment he made sure I knew he was on his way. In a matter of minutes he had my iPhone expertly disassembled without missing a conversational beat. He immediately diagnosed the problem, but because his fix didn’t require a new part, he didn’t want to charge me for the repair.
A pleasure from start to finish. Great to have someone offering a service who puts such emphasis on customer satisfaction and good will.

Glendon defines what it means to provide customer service!
Last week my iPad 2 slid off a seat while landing at Oakland airport. It struck the metal leg of the seat in front of me causing a dent in the frame and cracked glass.
While I had a momentary fantasy about being «forced» to get a new iPad Air, I thought I should at least explore repair options.
I immediately turned to Unilocal.
iSpecialize had some of the most glowing reviews I have ever read so I gave it a shot.
Glendon arrived at a local coffee shop, took my iPad and left me with his iPad 2 as «collateral.»
One hour later he returned with my fully restored iPad and a 180 day warranty.
If I could give six stars I would.
Thanks.

Here’s the situation. I had just gotten the iPhone 5 a couple months ago, lost it and had to pay for a replacement phone, and within a couple of weeks after receiving my replacement phone, I dropped it and cracked the screen. (oh… the tragedy) After going to the apple store and finding out it was going to be another $ 200 to fix my phone, I decided to look for an cheaper alternative.
After searching high and low, my friend found the iSpecialize website for me. Most affordable screen replacement I had found so far. That’s IF your LCD screen is still working. The deal for iPhone 5 screen repairs are actually $ 170, but Glendon gives you a $ 50 discount if you allow him to recycle your LCD screen, coming out to a grand total of $ 120. Saves me $ 80 as opposed to getting it replaced by my insurance company.
As for the service, I couldn’t have asked for better. He was quick, very accomodating, and was able to fit me in the same day I contacted him. He drove out to a café a couple of minutes from where I live which was super convenient for me. His set up was totally cool, I enjoyed watching the whole screen replacement process. He was efficient, he basically finished my screen within 10 minutes. He was very transparent and honest with me, made sure I could see that everything was working properly. Very honest and helpful guy. Even gave me tips on how to prolong the life on my phone.
I will definitely be coming back to him if I ever need any type of phone repair. (Knowing my luck… knock on wood) You also receive a discounted price if you are a returning customer.
*Quick note: I’m sure he gets an influx of calls a day. It’s probably better to text instead of calling. My texts were answered virtually immediately.

Great speedy, professional service!
I text messaged iSpecialize to inquire about fixing my earphone speaker around 10:30pm on Friday night, he messaged me back right away and long story short, came to my place of work on Sunday afternoon to fix my phone! It was super affordable. He would have thrown in fixing my cracked screen if I hadn’t already gone to a place on Bay Street to fix it which ended up costing $ 87… just to fix the screen alone! I should have definitely done more research beforehand but I totally jumped the gun and discovered iSpecialize too late. Can’t say enough good things about this business. Thanks again!

I’ll be brief:
I called this company on a Saturday at 5 pm, in a panic, because I dropped my iPad, and it turned off and would NOT turn back on. Until that moment, I hadn’t realized that I loved my tablet so fiercely that I couldn’t be consoled, like a 4 year old with a favorite broken toy.
Glen called me back within 30 minutes, and over the phone, instructed me how to ‘hard start’ my iPad and have it working within moments. Let me mention that the case wasn’t injured or the screen cracked or broken — so that this feat could be accomplished. This was a no charge call, by the way.
God forbid I’ll break an Apple toy/​tool again, but I’ll be calling Glen. You should, too.

Glendon wasn’t able to repair my current iphone disaster but he was so great and helpful I absolutely had to write a review and thank him for his time. He was extremely helpful and honest — no BS. I will be using him for future accidents that are unfortunately always inevitable.
No need to look any further — you are in good hands!

Yet another great experience.
My iPad 2 screen shattered due to a second hard fall on concrete. The corner dented badly the first drop, making the glass actually bow. The second drop was the end, the screen practically cratered…
Glendon picked it up, leaving an equivalent iPad as collateral, and returned within about an hour. More was damaged than initially thought, but Glendon pounded out the aluminum, soldered things back in place, ground it down the case where necessary, made sure it was smooth, and the new glass fit well.
Upon the returning it, the was a speck behind the glass that was so obvious it must have settled there on the trip down. Glendon immediately took care of it (though the 6 month warranty he provides would’ve covered it too.) and took extra steps to help minimize other dust that might get in.
Excellent, personal service for a fair price by a nice, reliable guy who knows what he’s doing and stands by his work. You can’t get much better than that.
Highly recommended.

I left two voicemails, sent one text message and one email over the course of one month: no response.
Closed for business?

Saturday: jammin with buddies, making music. Brother dropped my iPhone and shattered glass.
Monday morning: (very sorry) brother makes appointment with Glen at iSpecialize for 5pm that eve. At my place. Under an hour, Glen replaced my glass, fixed my home button (no extra charge), and my dirty little speaker screens! I really appreciated how he walked me through the process as he worked. Very cool guy. Monday night: i will go to bed with my iPhone charging right by my side as usual. Tuesday morning: will begin referring everyone to my new iPhone guy! Thanks Glen.

Are you kidding me? Willing to come to me and work on my phone? Did you read that right? Yes sir!!!
Glen is the ONLY person that should be touching your iphone. This guy is a wizard. In no time flat, he fixed a dead iphone that had water damage. He told me that it was going to be about a 30% chance of him being able to fix it. If he opened it up and it turned out to be dead, it would be F R E E! And it takes the guessing game of whether or not I could of saved my phone or not.
Glen 100% has the customers back and makes sure that YOU come out ahead. If he can fix it, it is GUARANTEED to be cheaper than the replacement of your phone. But. he also gives you the option of whether or not apple may upgrade you.
Damaged screen, fixed! Water damage, fixed! Little screen I forgot to install, FIXED!
Glen, you rock, take a bow and enjoy a cold one!

Unilocal hasn’t failed me and this time is no different! Smashed my iPhone 4’s glass at the gym and in dire need of a repair because I never bought into that Apple care. Now my wallet is happily paying for that. Unilocaling around and came across Glen’s Unilocal page. Its rare to see somebody with five star reviews all the way through and have good feedback. Local and highly recommended, I called and spoke with Glen. Hr was very friendly and helpful, made an appointment with him for the next day.
He makes house calls so props to him for being brave! His estimated time on the phone was about 30 minutes. As I write this, he’s working on my phone and he’s working at it like a boss. No bull and no sh*t, just conversing along as he’s diligently fixes my poor baby. He finished expertly within 20 minutes, knew exactly how and what he was doing! Even explained the process and all the little nuts and bolts (pun intended) along the way.
Five stars don’t lie. He’s precise with details and he uses the best quality materials. I don’t let nobody mess with my baby and here this stranger is I found on Unilocal is tickling her fancy and putting my little humpty dumpty back together again for such a reasonable price.
Here’s a tip: Cash him out instead of credit so you can skip out on the tax and save yourself even more. But if you really must, he takes plastic.