Old Navy

Old navy has made finding pants an easier task for me. Yet this location has financially ruined my bank account. The portable visa check-​out station located near the fitting room charged me 400 $ On my master card which presented itself as not approve. I contacted my bank and was told, indeed the transaction did clear and funds were extract from my account. Transferred threw the portable device as well as, forwarded to a grocery store in Dallas Texas. I am very angry and broke. Beware shoppers!

Literally in line for over 30 minutes, no reason for this, line wasn’t even thicker than 2 rows. I’m writing this after being next in line for 8 minutes

Nice location for Old Navy; right at the front of the Bay Street Shopping and close to the food joints. The staff here provides outstanding service and the team seems to work together well. The prices are fair and so are their clothing styles. I dig their jeans and cargo shorts. I more of a fan when their jeans are on sale!

#44
I have to say, I am kind of beginning to really appreciate Old Navy.
I was first introduced to this store by a friend with small children. She told me she swears by Old Navy for her kid’s clothing – great selection, awesome prices. Sounds good to me, so last year I meandered into an Old Navy location in Pleasanton. SInce then I always look for an Old Navy wherever I go, as I have pretty much fallen in love with the place.
They have kid’s clothes, of course. But, they also have adult clothing – both male and female. They carry shoes, accessories, impulse items, etc. I even grabbed a Star Wars Mad Libs booklet to have a laugh with friends.
Today, I went inside to look for a few items for a gift, found those things pretty easily, but on my way out I saw this super cute sundress. It was light blue with little flowers, spaghetti straps and an A-​line short hem. But wait – did I mention that it was less than $ 20.00!!!
WOW!
Needless to say, I left with three shirts, 2 pair of leggings, one pair of capris, a pajama set, a bathing suit, and the pretty blue dress all for $ 120. NICE!
Stephani Smiles for Old Navy ;)

Apparently shirts of the exact same style vary in price depending on color. I’m not totally convinced and my cashier just talked about the bar codes… Not really helping me.

I just had to come and write a review about the customer service I received from all the sweet girls that works at this location. This location has the best staff from any of the bay area Old Navy’s I’ve shopped at, and I shop at Old Navy allot today was my first visit at this location. I wish I could remember all the girls names but unfortunately i don’t except for one and her name is Lalah, they both were really sweet and helpful very friendly, I was shopping alone wish they kept bringing me different outfits and was giving me suggestions, I asked for long sweaters and these girls brought me the most cutest sweaters I was honestly on a tight budget but I ended up buying all f them they showed me lol. I’m assuming they must have a great Manager because i got the best customer service, every worker I passed by greeted me very kindly and asked if i needed anything and told me about all the great sales for the day. Thank you ladies and wish i knew the other girls name working at the fitting room for giving me the best friendly customer service. hopefully you both of these girls are recognized for being such wonderful employees. I will call your store manager to also comment on my experience.

I normally like shopping at Old Navy, but this location is bad. The cashiers here are rude and unprofessional. I had Old Navy Super Cash to spend. The details on the coupon clearly say that I can spend at least $ 25 and get $ 10 off, or spend $ 50 and get $ 20 off.
My merchandise came out to $ 30. I handed the Super Cash to the cashier so I could get $ 10 off. As soon as I gave it to her, she said «Oh no, you need to spend $ 50 to use this!» I told her that the coupon says I can spend $ 25 and get $ 10 off. She said, «I don’t think we can do that here.» Then she went to double check with her manager.
The manager was busy with another customer, so we had to wait about 5 minutes before she was free. The cashier explained the situation to the manager and, as expected, the manager told her that it would work. The cashier lied to the manager by telling her that she already tried scanning the coupon and it hadn’t worked. That irritated me because the cashier never attempted to scan the coupon.
The manager took the coupon and scanned it. Miraculously, the coupon scanned properly and discounted the price. The cashier then lied again by saying that she didn’t know why it hadn’t worked when she tried scanning it.
If the cashier had bothered scanning the coupon in the first place, I wouldn’t have wasted an extra 10 minutes trying to pay. Those cashiers need to be properly trained on how the coupons work. The customer shouldn’t know more about the coupon than the employee.

Check your receipt carefully. Two of the 5 or 7 items I bought today rang up for more than the price on the tag. More disconcerting was that this didn’t seem to bother or surprise the cashier or the manager very much – and neither offered an apology.

The only way I’d probably write a review about Old Navy is if I were super disappointed or very impressed. As one might see from my five star rating, I am definitely not disappointed.
I ordered a bunch of clothing online and my friendly neighborhood mail person shoved all of my order into my teeny tiny apartment mailbox. You know the ones that are super skinny and can barely hold a magazine? I nearly ripped the bag trying to dig everything out of there, and somehow ended up ripping the receipt, conveniently where the barcode is that makes returns really easy.
When I got to the register, my receipt was unscannable. My cashier tried everything she could to get the data in there, but nothing was working. She was given the suggestion to process it as ‘no invoice available’ (or something to that effect, but that just prompted the system to give me credit instead of a full refund.
In the end, there were three cashiers trying to work with the register to get me a refund (so sorry, customers in line behind me!!), and eventually a young man behind the counter had the trick. The only name I got was Kamaya’s. I mentioned that I was going to the Gap to return other items on the same order. She wrote down exactly what they entered to get the register to cooperate so I wouldn’t have the same problem when I went over there. She also wrote down her name in case the person at the Gap was struggling with her instructions.
So, thank you to Kamaya and her two co-​workers for being patient and helping me. I know you could’ve easily just offered me store credit because it wasn’t working or insisted I make the return through the mail. The person who helped me at the Gap was also very grateful for the time you took to write everything down (she thanked me twice!).

The staff was so friendly and helpful. I just went in to find a couple of pieces for an interview. I was discouraged to see no business attire but there were black chinos. Unfortunately regular sizes at Old Navy are too long on me and petite is too short. The young lady that helped me find the size I needed in the chinos went digging around and found a pair of slacks but it was the fact that she tracked me down in the store to show me that makes this review. She could have easily went back to what she was doing but that extra step definitely made all the difference. I’ve been to this Old Navy several times and every time, am helped by someone really nice. I’d much rather shop here than the other slightly snobby shops on Bay Street.

Fairly straightforward — if you like Old Navy, this store should serve you well. Downside is they seem to consistently be out of size 2 or size 4 jeans (for daughter, my size is usually there LOL). Upside is that the customer service is usually very good. This last week, it was exceptional — daughter trying on certain style of jeans, realizes she needs a 4, we ask the dressing room attendant, who looks up the style in her handheld gadget and determines there are two size 4’s SOMEWHERE in the store. I had done my own search and couldn’t find them (and I am pretty good at hunting down sizes — doesn’t hurt that I worked in corporate for 13 years and was on the original marketing team for Old Navy). So Sara, the dressing room gal, starts her own search, which included the visual displays jeans WAAAY up at the top of the jeans wall, and then the mannequin… which I hadn’t even noticed was wearing said style. BAM! Size 4. So she kindly disrobed the mannequin (and quickly re-​robed (?)) it in a different jean style. Sara — you are a star… much appreciation to you!

Th clearance sale sections are vast.
Your fitting rooms are dirty and smell like a$$…
I wonder how people could stay in there if you are a lass… (–1)
Your prices are friendly
You workers are mingly.
But still you don’t fit with the rest of bay street…(-1)
You have pants on stacks
Pants and jeans on rows…
Sale tags gotten eaten by black crows
Which one is which price… no one can know (–1)
Old Navy vs Ross
Old Navy vs JC penny
Old Navy vs Target…
Only thing missing is someone hacking your credit or debit.

This location is compared to the location in concord. They are both big and fair with the selection of clothing they have. The store is organized and half of the store is for women and the other half is for men. The children’s and baby section is in the back of the store. Which is all organized and all in the right sizes.
As far as people, the place does get crowded when they are having a huge sale or something but if you come early or just when they are about to close you’ll be fine. The staff here are really nice and are always around to ask questions. Fitting room people aren’t so nice.

I love old navy.
They really have quality cloths for very cheap prices.
when they have a sale, its even better

Neat, organized, and bigger variety than most Old Navy stores. Always good to find something affordable that you would like to wear.

This location is pretty decent and well stocked most of the time. I like that the employees and fitting room attendants are both helpful and friendly most of the time. They often times have good deals and sales and I usually go here for my pj’s, cardi’s, flats or to buy argyle sweaters for the hubby. During holidays the lines do get long but they keep a bunch of stuff in the front that you can look at while you’re in line. I am especially glad that they carry «cleanwell» hand sanitizers, which are all naturally but for a buck less than Whole Foods.

Started out buying a pair of $ 34.50 skinny jeans. Then I saw a $ 19.99 jean rack and mossied over cuz in my book cheaper is always better. Then I saw a $ 9.99 jean rack so it was a no brainer from there…
…find a pair of jeans on the $ 9.99 rack and look how much you’ll save, so that’s exactly what I did… I found a pair of jeans on the $ 9.99 rack… yeah they weren’t the skinny jeans that I wanted but that’s auight for now.
One of the great things about Old Navy is that they move the long line of customers through the check out line PDQ.
So this visit I saved $ 14.51 before I ever even got to the checkout stand. Now that’s what I’m talkin bout

I needed some summery clothes for my Birthday trip to Mexico and stopped by Old Navy. I really only needed a couple things, but ended up with a few more.
While I bought a summery pink birthday dress, tankini, a top, shorts, sandals and accessories — my guy was doing some shopping on his own. He bought some cute board shorts for $ 7, so he stocked up. I call them his «cute boy shorts» for short. He stocked up on his favorite jeans, tees and other things for our trip.
It was kinda fun shopping together and easy since we both found some pretty good deals in the same place.

Hit or miss with the staff. Some are friendly, some seem rather incompetent. «Incompetent» in the ghetto context.
Why is the clearance section so dang small, hard to find and disorderly?
Some sections aren’t marked and hard to find. Slow checkers… but this is common at Old Navy.
I expect more from the Old Navy at Bay St.

I drive to Bay Street just for Old Navy too. I love finding sale stuff here. I got three newborn outfits and a gift box for about $ 13…what the hell?
They get an extra star for the children Halloween costumes. Yay for keeping the kiddies warm and cute at the same time.
Sometimes Old Navy clothes just doesn’t fit me right. Doesn’t hug in the right areas causing you to look bigger than you really are. But if you’re looking for layering clothes… this is a pretty good place.
PS…A birdy told me today… its dog friendly. The workers can’t turn you away… only the managers… shhhh