Bubby’s Gelato

Mediocre gelato, terrible attitude! Where do I start — all I know is we live right around the block but we are never going back. We came in as a happy smiling family of 12 looking forward to some dessert. How can a gelato run possibly turn negative? Remember the Soup Nazi in Seinfeld? Say hello to Bubby. Is an extra spoon too much to ask? Should you be scolded for ordering off the «old» menu (the one posted right on the wall behind Bubby)? Should your parents be told to try working behind the counter on their 50^th wedding anniversary? Should you be charged for an extra gelato because 12 people couldn’t possibly have ordered 8 gelatos, according to Bubby (couples sharing must be a foreign concept). So bad it was funny.

Gelato is amazing. Great flavors. We are visiting from OC and found this little gem.

Gelato is good (not great), and for what you get it’s way overpriced. A «scoop» here is roughly half the size of a standard scoop.
The service was also uncomfortable — not that there was anything rude or bad, but there were no words or pleasantries exchanged other than the requesting of samples and I was just very content to pay for the gelato and leave.
For gelato, go next door to the chocolatier place. I was pretty unsatisfied after going here, so decided to get another scoop next door. they served GREAT, refreshing gelato and you can snag a delicious chocolate sample to boot.

The BEST gelato! Everything we’ve had has been delicious, especially the honey lavender, vanilla rose & white chocolate. The owner works hard making all the gelato & its amazing!

The gelato at Bubby’s is good, but let’s take this place down a peg or two. For some reason, this place has been touted as one of the best «must try» spots in San Diego and I just don’t know why. There is no atmosphere to the place and nothing particularly unique about it. I have zero complaints about the gelato that I was served, but it wasn’t at all memorable. Please do stop in if you’re nearby and looking for a sweet treat, but by no means should you drive out here even from the next neighborhood over.

The gelato here is delicious and in a way, one of a kind. The gelato seemed like it was a mix of gelato and a sorbet type of dessert.
I came and ordered a pistachio gelato. They have a great selection of desserts to try and make your selection from. The gelato/​sorbet here is great and cheap in price. The parking here is in the lumberyard area, so you may have to fight and wait for a spot before actually finding one in the lot.

I read the reviews here and so many people were seemingly bothered by an older woman; the owner, perhaps. I just wanted to make a point to say that she is a sweetheart and everybody should stop being mean to her. (I am calling you out, Gregg B. You should NEVER call any woman a bitch, ever. That couldn’t be any uglier of you).
Please understand that just because she is quiet and softspoken, that doesn’t make her mean nor grumpy. She is gentle. She is older, and works very hard. If you had taken the time to get to know her, you would learn that she spends hours making all of the gelato in her shop. By herself. It would be really nice if people would stop and think about the big picture; not just 30 seconds of you being in her presense. Give her a chance.
The menu has many options, so this is wonderful for people of all ages. You don’t have to get just gelato, you can get shakes or sundaes– things like that. She will give you samples, too. Just ask!
We both had plain gelato in a cup. It was DELICIOUS. I highly recommend the caramel gelato.
Anyway, be nice to people.

Little old Italian woman who works there couldn’t be nicer. My honey lavender gelato was one of the best gelatos I’ve tasted (and I just got back from Italy) Highly, highly recommend. Will be back!

Yummy yummy! The best gelato in town. The only downfall is it’s pretty pricey. And they don’t have a frequent buyer punch card. So savor the flavors, summer is right around the corner. Enjoy

So, we were just leaving lunch and decided we needed to grab something to share for dessert. I mean, how can you not have dessert after a meal? You can’t. Don’t fight it. I Unilocaled the next closest thing to us, Bubby’s Gelato came up. Perfect! Lets take a stroll to get some gelato.
The location is nice. Right off the main stretch and there are lots of nice tables and fountains around to enjoy your dessert.
The service? Oh my gosh. I’ve never experienced anything like it. My husband and I are smaller people and we had just consumed a copious amount of seafood, so we decided we were going to share two scoops of gelato. The lady behind the counter was just NOT having it and wanted us to know. The eye rolls and dirty smirks that followed were ridiculous. I would have just walked out and given someone else our business, but I’m not that confrontational and she was already holding the scooped dessert. It wasn’t just us that she was rude to. She had a clear attitude to the poor lady trying to get her 3 kids to go find a table outside, too.
Skip it. There are better places with friendly people that make spending your hard earned money worth it.

They closed early I guess. Unilocal said 40 more minutes till closing. Got here at 8:20. Oh well…

I am not sure what to give this place
The owner is an older woman that is a wicked BITCH!!!
The gelato is pretty good and deserves 4 stars BUT I think an owner should always be nice and gracious to customers especially when we spent 30 bucks there for four people
So I give them one star

Yum. I came here with my daughter after reading some reviews and I was slightly nervous about the «rude manager» but we went in and she greeted us with a smile and offered samples. I found her to be friendly and the gelato was delicious. I’d give it 5 stars but it was a bit pricey for such tiny scoops. I was surprised by the small scoops but they hit the spot. I’ll be back. The vanilla rose flavor is great.

The gelato was good, but not great. It’s made everyday by the owner. But for $ 3.80 a scoop, $ 4.80 for two, it’s not worth it. My girlfriend and I shared a two scoop cup. Two stars for the gelato.
Like others have said, customer service just isn’t there.
The owner (french lady?) was very standoffish right from the start. She acted like we were bothering her and she was very sarcastic and rude when we asked her how her day was.
Like I said, we got two scoops for $ 4.80 and gave her a twenty, as we were walking out we counted the change and she miscounted (because she was too focused on being rude?) by $ 5. I went back in, because my girlfriend didn’t want to deal with her, and showed her what she gave us, she was hesitant to give me the $ 5 but she did and sternly told me to count the change in front of her right when I get it next time.
Too bad for her, there won’t be a next time. I would rather have mediocre gelato at an establishment that has customer service skill, or even some common courtesy.

I randomly found this little gelato shop while visiting a nearby store in the same complex and decided to treat myself to a scoop.
While the gelato was quite tasty, it was also overpriced at $ 3.25 for a small scoop. I’m a slow eater and tend to nibble at my ice cream but I could easily see someone being able to finish the small scoop in five to ten bites.
That said, I’d still recommend the cookies and cream to someone looking for a sweet treat. Just be prepared for the price.

As the only employee here at Bubby’s, I am a bit biased hahaha :) but I absolutely love this place! I’ve worked here for almost 3 years and I am very proud to stand behind our product. It can be a bit pricey, but everything is made in-​house with no artificial flavoring, no preservatives, and no corn syrup. We always have a variety of normal to exotic flavors (cookies and cream to honey lavender). We always strive to use the best ingredients, like real lavender flowers stright from the lavender farms, real toasted coconut shreds, and real strawberries that we purée in house. AND THE SANDWICHES! I personally wash and cut all the tomatoes, lettuce, onions, ect. that goes into each sandwich. Everything is made to order, and you can watch as i toast your bread and make your sandwhic. Come and see us!

The gelato is great. The service makes me go 2 feet to the left– Chuoa. I feel so uncomfortable whenever I have gone in here. The owner acts like I’m bothering her.
I thought Gelato is supposed to make you happy…

A bit expensive for gelato, but I guess gelato is pricey! Was it the best I’ve ever had? No, only because I don’t like exotic flavors.
Parking is awful and was so hard to find a spot during the afternoon on a weekday! The gal that helped me was very sweet, and they only had one person working with a line out the door!
Will I return? Probably not… We got 9 quarts for a work event and it totaled $ 132 YIKES.

After dinner at Lobster West down the street we had to have dessert and we walked into St Tropez café, but something cold and sweet is always our first choice, so we left for bubby’s gelato instead. You can’t tell from the outside, but inside it’s a dump. Hot and dank, not welcoming at all. We started asking for samples and the flavors and textures were pretty good. I ended up getting vanilla rose which had a nice delicate rose flavor. My husband had a scoop of cardamom and a scoop of root beer, and my friend had spicy chocolate. All of the flavors were delicious.
Overall tasty gelato, but overpriced.

I’ve been all over ITALY, now I can come to Bubby’s!
Delicious. We got the PINT (Best Value) Espresso bean (awesome) & baci
Very colorful woman who I believes owns the place. Great location in the very far back of the center… worth the trip. I’ll be back. lovely patio out front too