Guaranteed Rate

Didn’t follow through with what was stated. Big disappointment and waste of time. Very inconsistent and was not very knowledgeable.

Inexperienced, non responsive and will commit to loans that cannot be written.
Beware

I used and Guaranteed Rate to finance an investment property and I can’t believe how smoothly the process went. The entire team at Guaranteed Rate worked hard and communicated with me throughout the process.
I was purchasing a property that the HOA stated an owner occupied percentage that was below acceptable FNMA guidelines. This condo had been previously under contract but rejected by other lenders. Chaz pulled public records (there are over 300 units in this development) to find homes that were listed by the owners as second homes, not rentals and that bumped the percentages up and got the loan approved, hooray! Oh yeah, I funded early too!
Thanks for a seamless transaction!

I worked with Chaz Hinz in securing a loan for a purchase my home in Santee. I am absolutely thrilled that I found her and her team through a referral. I was previously working with another lender and they were not being as flexible in looking for other loan options for us. Chaz took her time to investigate any and all potential loans that would work for us. She then walked us through those options to ultimately decided which one works the best for us. She was always prompt in responding to the millions of questions I had and if she wasn’t available she ensured that one of her team members answered my questions promptly. I would highly recommend Chaz and her team to anyone of my friends and family (heck even my enemies). If you want straight forward answers and someone there to hand hold you through the mortgage process, please call Chaz!