iSquad Repair

Bad product! I wish I could give them zero stars. They use cheap parts that won’t last! There customer service is terrible! They are going to charge you around the same as Apple. Don’t make the mistake like I did coming here! It’s not worth it!!!

The quality of their screens is very poor. I got my screen fixed there and a month later my touch screen stops working. And they refuse to do anything about it unless I want to pay $ 130 on top of already paying $ 90 to fix it originally. This place is a rip off, their customer service sucks, and the worst quality merchandise. Save your money and go else where. I went to phonephix in Carlsbad village to get it replaced and its 100x better! I could tell right away the difference in quality!

Good stuff. Fast. Convenient location and a much more reasonable price that the other place in Encinitas. The other place goes on and on about how they are more expensive because they use genuine Apple parts. Yeah right, sure.

I had the EXACT same experience as Mike P.‘s review listed below. My boyfriend and I checked out ISquad Repair on Unilocal after he had cracked his screen due to an undoubtable drop. He has an Iphone 6 and had shattered his front face glass (I had told him that his wooden case would be inevitable lol).
Neither one of us having ever sought out iphone glass repair… we decided to go with iSquad. When we arrived, an older man was incredibly upset with the salesman, saying that their product was cheap and that he wanted his money back… despite our suddenly increased skepticism, we waited and decided to stick to our initial decision (I thought, come-​on, they do have pretty good looking reviews right? …and they are local to Encinitas. a definite plus to us)
Man, do I wish I was wrong and had RAN when I had heard that man ranting initially.
THIS PLACE IS BEYONG DISAPPOINTING… So, please, if you are planning on getting your iphone glass replaced by iSquad… seriously consider our experience… as I would never write something so extensive if I did not know for certain that we were COMPLETELY RIPPED OFF.
Just get this.
First, They are friendly, convenient and quickly got the job «DONE». We paid $ 90.00, they provided us a «warranty slip» and we went on our way… totally satisfied! haha… NOT!
THE SCREEN CRACKED THE VERY NEXT MORNING.
We woke up, drove to get a coffee… and by the time we had gotten out of the car, the screen had cracked at the very top of the phone! It had literally not even been fixed for 24 hours. There is absolutely NO reason the glass should have cracked again! NONE!
Later that day, we decided to go back to iJoke. Trusting in the warranty and ease of service we had received round one, we had anticipated round two would result in an immediate fixing of the product. HAHAH, nope.
Instead, we are given the COMPLETE RUN AROUND… even with the salesman recognizing us from literally the day prior. Despite our protest, they said we could pay $ 60 and they would fix it for us. I couldn’t even believe that. For $ 150, we could have gone to apple and had it actually taken care of.
Normally, I am the first to support small business, but man was this place a waste of my time!!! I do not believe that ANYONE has actually had their product fixed by this «business»…and TRULY hope the owners read this and rethink the product they are choosing to stand behind (and literally ripe people off with) day to day
If I haven’t made it clear enough yet. DO NOT COME HERE!!! You should instead just set $ 90.00 on fire, then you will be in the same spot I am right now.

With 2 teenagers, broken iPhone screens happen. I’ve had 3 screens repaired by these guys and they always do a great job. I took my son’s phone in the other day. It looked like someone had put it through a meat grinder and used it for a baseball with a Louisville Slugger. Ray was kind enough to repair both the front and back and had it done in a timely fashion. With my kids, I’m sure I’ll be back.

Amazing Service! This is the only place I will bring my phones or tablets in for repair.
5 stars does not do them justice! Thank you iSquad!

My iPhone 6 stopped working due to water damage. I tried the rice trick but it didn’t work. After a week and a half, I was almost about to buy another phone but saw that iSquad repairs water damaged phones so I figured I’d swing by after work (open until 7pm which is soooo nice for those of us that work late)… Ray was so helpful and was able to get my phone working right in front of me! It cost only half the amount of buying another older or used phone. Thanks Ray!

I have a Samsung S6 and I broke the back glass. I had a difficult time finding someone who could repair it but they did the repair and my phone is just like new. I had taken my son’s iPhone there for repair previously and they did excellent work on it as well. They are very focused on making sure the customer is happy and that the repair is perfect. (I know that some of their competitors take short-​cuts on the materials they use, but iSquad makes the phone like new.) I am 100% happy and would highly recommend them to others. I have used the shop in Encinitas and the shop on Miramar too — and both are friendly and offer great service.

was told to come after 4p for a new screen. I called to make sure the part came in and they told me they were going to take a 15min break so as not to rush. I showed up 30min later, then preceeded to sit outside in the dark for another 45min. The guy never showed up, the open sign was on and it was 6p (an hour before closing). …just bad business. waste of my time.

Don’t let the unassuming bungalow discourage you as it holds a smartphone repair shop. to those that continually drop and shatter their phones, this joint is manna and run by locals, in particular, there’s Grant. Being local, you can go straight to the source and have your phone fixed in the same day — assuming all the parts are available. If not, the parts can be quickly ordered or delivered from one of their other shops in Santee or Miramar Road.
Without Grant, you’re stuck with processing your phone through the corporate insurance and bureaucracy and perhaps phoneless for a few days to a week and without guarantee of your own phone being returned to you. As you know, we’re all sentimentally attached to our phones.
I read the argument that the parts they use are cheap, and I admit that’s probably true, but we’re talking convenience here and you still have to pay for the work to be done. I don’t see many people taking the time to DIY nowadays despite the many youtube videos and accessibility to order parts themselves. This is the solution.
These guys fixed my screen a few times which via badluck happened a number of times in a recent stretch and replaced the underlying LCD. Thanks!

I got my iPhone fixed here about a month ago, excellent customer service, took then about 2 hours because there were a few a head of me. I would recommend it to anyone. My phone has a glitch and they said bring it in so we can look at it again. Very polite and professional. Thank you Grant

To give you guys an update, I had my phone fixed again and because the lifetime warranty apparently does not qualify for my phone I had to pay $ 75 to get it fixed, again. Everything was great after I had gotten it fixed until recently when out of the blue the same crack by the power button appeared again. After the second time getting it fixed I immediately bought a protective case for it so there was no reason for the crack. My phone now has another crack in the upper right corner and I’ll likely be taking my phone elsewhere and just spending the $ 100 to get it fixed properly.

I agree with other reviewers who commented on the inferior quality of the products used. I called 3 local phone repair places and went with iSquad because the prices were the lowest. I wish I had paid the extra $ 20. I had my screen replaced 6 weeks ago by iSquad and my phone is now irreparably damaged. I had it out in the rain a few weeks back and it caused damage to the upper part of my phone. This morning, I sat down with my phone in my pocket and the screen cracked. I’ll now be coughing up a lot more money for a new phone.

Love love the professionalism, convenient location and most of all when my son called to inquire about getting his screen fixed on his IPhone, they quoted 30 min.& that’s exactly how long it took! Would highly recommend over Laptop Plus who we were previously using!

Grant was awesome doing his magic on our 5S. You got to come here for the best, quick service. Small hole in the wall but excellent service. Park on left side of «hut».

The guys working in this shop are really nice guys but unfortunately the product this business uses is absolutely terrible. This is far from quality iPad repair material. I recently got two iPads screens repaired within the last few months (one of them twice for a total of 3 repairs) and they have all broken. Here are my multiple issues:
1. The screen replacement material is EXTREMELY fragile. The first iPad I had repaired here cracked after I was pulling it out of the protective case. Yep, a little bit of pressure and the screen cracked. I took it back and told them it cracked when I was pulling it out of the case but they said «no, this happened from a drop». They pointed to a dent in the corner (that was there from the original break). There was no drop or anything so they were wrong here. So I had to pay again although they did offer to discount this 3^rd repair by 50%.
2. The same iPad mentioned above got another pressure crack within 2 months. The same thing happened as before. Pulling it out of a protective case and the bottom of the screen cracked.
3. The «home button» on the repaired screen doesn’t line up flush after a few days of use. This happened to all 3 repairs. I had to take mine back in because the home button stopped working from it «sinking» in below below the screen. They did repair this without charging me. I told them this happened to my wife’s iPad as well and they told me bring it in, we will fix without charging as well.
4. I dropped one of the repaired iPads yesterday from about 2 feet off the ground (from a chair), it had a protective case on it. If this was a normal iPad glass it would not have broken but this one shattered and actually left chards of the material all over the protective case and the floor.
The bottom line is the material they use to repair the iPads is poor quality. Just take your device to Apple so you can get quality parts.

This place is the BEST. Grant was super nice, the repairs are affordable, and so are the cases! This is definitely where I’ll be going anytime I need anything fixed!

Grant is the best! Missed him today but I will return again! These Kids know what they’re doing. The service in unparalleled. I would highly recommend using, iSquad for all your electronic screen repairs!

Had a problem with the charge port on my iPhone and did a search and iSquad popped up on the map just up the Coast Hwy. Gave ‘em a call and they said they would have the part in after 5 and c’mon up, open ’til 7, fix will cost $ 59. Beautiful early evening drive up. I get there and hand the 5S over to Grant and the first thing he does is inspect and say maybe you don’t need the repair. He proceeds to crack the case, cleans everything inside, cleans the port with materials I don’t have, and reseals the case where the dust was getting in, displaying some pretty impressively mad skills with tiny things. Proposed price for all of that: nothing (and he didn’t know it was my birthday)! I bought a new OEM cord at a fair price and was on my way in 15 with happy 5S and cord in pocket.
It’s hard to find this combination of expertise, honesty and customer service in any kind of business these days. These guys deserve all of the good business karma that will come their way!

Awesome service. I might’ve docked ½ a star for them not picking it up right at 9am like they said, and not dropping it off at 3 or 4pm like they said… But they are too nice and it’s not like the time messed up my schedule or anything. Extra bonus– I wasn’t home when he dropped it off… I was at a restaurant down the street so he brought it to me at the restaurant. How convenient is that? I used a coupon that I found in some coupon book. So with delivery, fixing the ridiculously shattered screen on my iPad Air, plus glass protection, it was just under $ 180. Well worth it for me!!! Plus lifetime warranty against any defect. Will for sure be using them again for my many iApple stuff!