I had a very similar experience as Walter D. Rented the truck the evening before because they open at 8 and I needed to meet my mover at 8am, 15 miles away. My contract showed ½ tank gas, I drove a total of 36 miles I reset the odometer before leaving the parking lot. When I realized the gas indicator was at ¼ tank, 1 mile away I took a picture showing overall odometer and gas indicator at just over a ¼ tank. When I returned and explained the error on the contract the clerk told me I should have told them right away, then claimed that he saw the truck in the parking lot when he arrived for work at 750am, which was a flat ass lie. I had to purchase 10 gallons of fuel(3.6 miles per gallon and they charged me for 53 miles. Never renting here again
Walter D.
Évaluation du lieu : 1 Canyon Lake, CA
Operator indicated that he was the only one in the store and he would not go out to inspect the truck as I dropped it off. He called me later and told me I had exceeded mileage and charged me $ 7. I brought the truck back WITHMOREGAS…½ TANK… THANWHEN I picked it up. I got it with ¼ tank! I am going to use another truck rental service next time even if I have to pay more.