Dick’s Appliance Service

Very unreliable would definitely never call again
I gave them a second chance after a bungled experience bad decision.
I recommend Santa Monica Appliance Repair.

Have used them several times and have not been disappointed. They are honest, friendly and have saved me tons of money when my older appliances have given me problems. I have used them for both dryer and refrigerator repairs. Highly recommend.

This company was referred to my by Carlson’s in Santa Monica. After being stood up for an appointment on Monday, I foolishly gave this company another shot for Tuesday at the same time. Thirty minutes after the scheduled appointment time, I get a call that the «technician» could not locate the property. After giving specific directions to my place (not a difficult place to locate), 5 minutes later I get another call from them stating that security would not let the «technician» in and that the appointment would have to be rescheduled for Saturday. I then called security and there was no record of anyone obtaining access to my place. These guys are liars and unreliable. Not sure of the quality of their service but given the Unilocal reviews, I may have dodged a bullet. STAY AWAY FROM THESE GUYS!

Geri was very efficient and organized. I was very pleased with my order and will definitely call them again. The installer, Hymie, was great too. I got a built-​in microwave oven.

Geri and Manuel over at Dick’s Appliance Service are awesome. We had our dishwasher crap out on us a few weeks ago (wouldn’t dry anything) and called a few other recommended appliance repair places, but each one left saying the dishwasher was fixed when it really wasn’t. Finally Manuel at Dick’s figure out our problem and had us up and running in a few hours. We should have just called Dick’s in the first place. Highly recommend them to anyone that needs their appliances serviced!

If you want a company that will not show-​up or phone you on the day of a scheduled appointment, or a company that can’t be bothered to return your phone messages, Dick’s is for you. Otherwise I suggest that you try someone else.